I’ve used Woodfalls for over 30 years, have always felt they take their time on getting my prescription on my glasses perfect.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent! There aren't many places you go to where they don't try and maximise the money they can extract from you! I had my eye test and "back of eye" examination and then told my eyes hadn't chan... Zobacz więcej
Reakcja na opinię
The greeting at the reception was warm and friendly. The young lady helped me choose.My glasses had a lot of patience l couldn't Decide what one's I wanted.
The young lady who did my eye test was great- very professional and great at explaining everything and very knowledgeable. The only negative I’d say is they would sell a lot more prescription glasse... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Centrum okulistyczne
- Audiolog
- Dostawca soczewek kontaktowych
- Ostry dyżur
- Hurtownia okularów
- Sklep z okularami przeciwsłonecznymi
O R Woodfall Opticians - West Norwood
Napisane przez firmę
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Dane kontaktowe
286 Norwood Road, West Norwood, SE27 9AF, London, Zjednoczone Królestwo
- 020 8670 4100
4,8
Doskonała
265 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The greeting at the reception was warm…
The greeting at the reception was warm and friendly. The young lady helped me choose.My glasses had a lot of patience l couldn't Decide what one's I wanted.
4 sierpnia 2026
friendly and approachable people
friendly and approachable people, great service, no pressure.
27 lipca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your lovely feedback. We’re delighted to hear that you found our team friendly and approachable and were pleased with the service you received. We’re particularly pleased that you appreciated the relaxed, no-pressure approach. We believe customers should always have the time and freedom to make the right choices for themselves. Thank you for choosing Woodfalls!
Good service
22 lipca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind feedback. We’re delighted to hear that you were pleased with the service you received. We really appreciate you taking the time to leave a review and look forward to welcoming you back again!
Woodfalls are the best
I’ve used Woodfalls for over 30 years, have always felt they take their time on getting my prescription on my glasses perfect.
3 sierpnia 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you so much for your wonderful review and, most importantly, for your incredible loyalty over the past 30 years! It means a great deal to know that you continue to trust Woodfalls with your eye care and that you appreciate the time and attention we take to get your prescription and glasses just right. We’re truly grateful for your continued support and are delighted to have looked after you for so many years!
Staff are very courteous and explain…
Staff are very courteous and explain procedures patiently. Thank you
20 lipca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind feedback. We’re delighted to hear that you found our team courteous and patient in explaining everything. Providing a friendly, professional service is very important to us, and we really appreciate you taking the time to share your experience.
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind review!
We're delighted to hear that you found our team helpful, friendly, and professional. Providing a welcoming experience and taking the time to support our patients is something we pride ourselves on.
We really appreciate your feedback and look forward to welcoming you back again soon!
Very helpful.
17 lipca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind review!
We're delighted to hear that you found our team helpful. Providing friendly, professional advice and making sure our patients feel supported is something we always aim for.
We really appreciate your feedback and look forward to welcoming you back again soon!
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your fantastic review!
We're delighted to hear that you enjoyed your experience with our team and were pleased with our selection of frames and pricing. We take great pride in offering a wide range of styles while providing friendly, professional advice to help our patients find the perfect pair of glasses.
Thank you for your kind words and support — we look forward to welcoming you back again soon!
Excellent service.
17 lipca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind review!
We're delighted to hear you received excellent service. Your feedback is greatly appreciated, and it's wonderful to know we met your expectations.
Thank you for choosing us, and we look forward to welcoming you back again soon!
Good service.
This branch of Woodfalls gives consistently good service. Staff are friendly and efficient.
20 lipca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind review! We're so pleased to hear that you've consistently received good service from our team. It's wonderful to know you find our staff friendly and efficient. We really appreciate your feedback and look forward to welcoming you again soon.
Great staff & customer service have…
Great staff & customer service have been a satisfied customer for many years 👌🏽
18 lipca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you so much for your kind review and for being a loyal customer for so many years. We're delighted to hear that you’ve always enjoyed great service from our team. Your continued support and trust mean a great deal to us, and we look forward to providing you with the same friendly service for many more years to come. 👌🏽
The staff were all friendly and…
The staff were all friendly and helpful, and the Optician that I saw was particularly helpful and took great care to discuss my future treatment for cataracts.
18 lipca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your thoughtful review! We're so pleased to hear that our team made you feel welcomed and supported. It's wonderful to know that your optician took the time to discuss your future cataract care and provided the information and reassurance you needed. We truly appreciate your feedback and look forward to continuing to support your eye care needs.
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind review!
We're so pleased to hear you found our team helpful and polite. Providing a friendly and professional service is something we pride ourselves on, so your feedback means a great deal to us.
We look forward to welcoming you again soon.
Everything excellent…
Useful reminder that appointment was due.
Prompt appointment.
Excellent assessment and customer friendly service.
Clear unpressured options.
1 czerwca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your wonderful review! We're delighted to hear that every aspect of your visit was excellent, from our appointment reminders and prompt service to your thorough assessment. It's especially pleasing to know you felt supported with clear, unpressured advice when discussing your options. We really appreciate your kind feedback and look forward to welcoming you again soon.
Fantastic service
Fantastic service, staff are very welcoming and take good care of you.
29 czerwca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your lovely feedback. We're delighted to hear you experienced fantastic service and that our team made you feel welcome and well cared for. We really appreciate you taking the time to share your comments and look forward to seeing you again soon.
Excellent
Excellent! There aren't many places you go to where they don't try and maximise the money they can extract from you! I had my eye test and "back of eye" examination and then told my eyes hadn't changed and I didn't need new glasses!
Very professional and highly recommended!
27 czerwca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your wonderful feedback. We're delighted to hear you had such a positive experience and appreciated the thoroughness and honesty of your eye examination. It's always our aim to provide professional, patient-focused care and only recommend changes when they are genuinely needed.
We really value your recommendation and look forward to seeing you again in the future.
Eyes check
I got a very good treatment, and have an excellent doctor to visit me very well.
29 czerwca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind review. We're delighted to hear you received such good care and had a positive experience with your optometrist. Providing excellent treatment and making every patient feel well looked after is very important to us. We truly appreciate your feedback and look forward to welcoming you again in the future.
A calm & informative experience
A calm & informative experience. It felt great to be listened to & not be rushed into a decision, would definitely recommend.
6 czerwca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind feedback. We're delighted to hear that you had a calm and informative experience and that you felt listened to throughout your visit. Taking the time to ensure every patient feels comfortable, unhurried, and fully informed is very important to us, so it's wonderful to know this came across. We truly appreciate your recommendation and look forward to welcoming you again in the future.
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your kind feedback. We're delighted to hear that you found our team friendly, competent, and helpful. Providing professional care alongside a warm and welcoming service is very important to us, so it's wonderful to know this was reflected in your experience. We appreciate your support and look forward to seeing you again in the future.
very good service
4 czerwca 2026
Odpowiedź od R Woodfall Opticians - West Norwood
Thank you for your feedback. We're pleased to hear that you received very good service from our team. We appreciate your support and are delighted that your experience was a positive one. We look forward to welcoming you again for your future eye care needs.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.