I was looking for a bath faucet for the travel trailer. It was my first experience with RV Part Shop & customer service advised how I could access the catalog online & even directed me right where I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased a Magnum inverter control board on 11/16/23. It was originally back ordered, but has been in stock for several weeks. I have called and emailed since November and there has been NO respo... Zobacz więcej
A $5000 order has been "processing" for about 3 weeks. No other details or ETA. No response to ticket that was created (other than an automated acknowledgement). No one responds to phone calls/mess... Zobacz więcej
I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number.... Zobacz więcej
Informacje dotyczące firmy
- Sklep z wyposażeniem samochodów kempingowych
- również w kategorii:
- Dealer samochodów kempingowych
- Sklep marinistyczny
- Sklep turystyczny
- Sklep z akcesoriami do ciężarówek
- Sklep z częściami do przyczep
Napisane przez firmę
RV Part Shop offers a large online selection of RV parts and accessories and outdoor lifestyle products for owners of motorhomes, travel trailers, fifth wheels, truck campers and camping trailers.
Dane kontaktowe
Registered Office: 1201 Orange Street, Suite 600, 19801, Wilmington DE, Stany Zjednoczone
- 877-223-0343
- rvpartshop.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Item did not ship in a timely manner and communication was nonexistent
Ordered on 10/31 and supposedly 22 items were in stock and would ship within 24 hours. Days went by and phone calls and emails were ignored. 11/4 I finally got through and the first excuse was that people were out sick, and then I was told my credit card information wasn't matching and their system rejected it. The information is correct, and their processor didn't reject it because it the hard charge had come through days before. All of this was easily disproven with a quick call to my bank, and RV Parts USA made us appear unprofessional with their complete refusal to communicate.
Everything went good
Everything went good, some of the powdercoating on the edges of the trailer hitch was chipped off from being shipped, the edges should have been protected with tape or padding and some shrink wrap. I had to touch the chipped off areas with some primer and paint
You said you had it by alerting me and…
You said you had it by alerting me and you didn’t. Nothing more to say. Disappointed
Received my order in a timely manner.
Excellent service
Excellent service! Company took initiative to contact me, after I placed an order, offering an alternative shipping suggestion...on a Sunday! Never experienced that before! Awesome service & excellent prices!

Odpowiedź od RV Part Shop USA

Odpowiedź od RV Part Shop USA
Online orders Fail
Because online orders seem to have to many errors, I specifically called and spoke to a human to ensure the parts I was ordering would actually fit my truck, of course the parts did not work without major alterations. Fail

Odpowiedź od RV Part Shop USA
Propane tank cover
The representative was very helpful and made my exchange very easy. I had given the wrong address for the order and the wrong size. He helped me get it straightened out. He was helpful and courteous. Thank you for your help

Odpowiedź od RV Part Shop USA
Not sure that I received all of my…
Not sure that I received all of my order . I would really like a packing list for my purchase. The salesman said that I would have one . Please send me one

Odpowiedź od RV Part Shop USA
In stock items actually backordered
Ordered a vent assembly for my camper from you because you listed 2 in stock. Your prices are much higher than direct from Coleman but only you showed to have them so I ordered them. A week after ordering you sent me an email saying they are back ordered. Please stop lying to get sales in. These are unfair business practices.

Odpowiedź od RV Part Shop USA
It was just what I was looking for…
It was just what I was looking for Thank you so much

Odpowiedź od RV Part Shop USA
I really did like looking here for…
I really did like looking here for parts they had what I needed and noone else had it and priced fair, my customer wanted to have it overnighted and this was a Friday so I ordered and paid the shipping but I waited till Tuesday knowing it couldve been to late on Friday but long story short I didnt get it like it said but the gentlemen there finally reached out to me and had it here by Wed so the customer was still happy and that is what matters the most....Thank You Michael Marlow you were great!!!!!!!!!
Haven’t got a shipping notice yet
Haven’t got a shipping notice yet. Haven’t received items yet
Haven't received my part yet a board…
Haven't received my part yet a board for my norcold rv frig my sales man was Robert it's been two weeks. Sow I can't really give you a review
Incomplete orders
I did receive a partial order but am still looking for the rest of the order. Not sure if I need to reorder or just keep waiting. It would be great if I was notified on the status
They had what I needed and shipped it…
They had what I needed and shipped it promptly.
Shipping costs might've been a tad high, but I guess that's par for the course these days...
The part arrived in a timely manner
The part arrived in a timely manner. Installation was not difficult. Dimensions would have been helpful.
Returns are basically impossible....
I had purchased a RV Roof Vent from your site just to find out that it was the wrong size for my install. So I went through the return process only to find out that I would be responsible for shipping costs.... only then to also find out that the shipping costs were nearly the same as the part itself! So what's the point, now I am stuck with a part that I have no use for. I would not recommend purchasing from this shop again now knowing what your return policy is like.... and hope that future buyers be warned as well. Not cool
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