Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We ordered a fuel pump and paid extra for UPS 3–5 day shipping, but it was sent via USPS instead. What should have arrived within a week has now taken over a month—and we still have not received t... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I ordered a trailer part expecting delivery by a certain date because I needed to use the trailer by then. A few days before it was supposed to arrive, I checked on the order and found that not only w... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ordered part via web. Waited 2 weeks, still no delivery. Called company, they stated that the order had been canceled. I asked why. They said "I don't know." I said to cancel the order. They sai... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

SELLING FAN MOTORS – WITHOUT “TAPPED” SHROUD SHAFTS – YET INCLUDING A “SCREW” TO HOLD SAID FAN IN PLACE! LOOKS LIKE IT’S THE CONSUMER THAT’S GETTING SCREWED BY TRUSTING YOUR SHADY COMPANY TO GET RELI... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z akcesoriami samochodowymi
  2. Hurtownia akcesoriów samochodowych
  3. Sklep samochodowy
  4. Dostawca części do ciężarówek

Informacje przekazane przez różne źródła zewnętrzne

RV & Auto Parts Retailer for the RV & Auto Industries


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

32 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 83% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Customer Service Sucks

We ordered a fuel pump and paid extra for UPS 3–5 day shipping, but it was sent via USPS instead. What should have arrived within a week has now taken over a month—and we still have not received the item.

We’ve made multiple calls to customer service with no answer, left voicemails with no response, and sent emails that have also gone unanswered. At this point, we’ve spent nearly $700 on a part we don’t have and can no longer use, as the project it was needed for is already complete.

Based on this experience, I would strongly recommend purchasing from another vendor. If negative stars were an option, I would use them. Save yourself the hassle and shop elsewhere.

9 marca 2026
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Hi Laura, we’re sorry for the frustration.

To clarify, this order was shipped to Alaska using the service selected at checkout, which was UPS Ground rather than an expedited service. While the package was in transit, you requested cancellation, but once an order has already shipped, we are unable to stop or cancel it mid-transit.

After that, you let us know you still wanted the product and did not want to return it. We understand the delay was frustrating, but we did continue to communicate the available options based on the shipment status.

We always want customers to receive their orders as quickly as possible, and we’re sorry this delivery did not meet expectations.

Oceniono na 1 z 5

They will cancel orders without notifying the customer

I ordered a trailer part expecting delivery by a certain date because I needed to use the trailer by then. A few days before it was supposed to arrive, I checked on the order and found that not only was it not shipped, they canceled the order without notifying me.

28 lutego 2026
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

We’re sorry for the frustration.

Orders are not canceled lightly, and when a cancellation does happen it is typically because the item became unavailable, was backordered, or there was another issue preventing us from fulfilling it as expected. We understand how disappointing that is, especially when you were counting on the part by a certain date.

We do apologize if the notification was missed or did not reach you in time. That is never the experience we want for our customers, and we understand the inconvenience this caused.

Oceniono na 1 z 5

The customer service is horrendous…

The customer service is horrendous (actually, non-existent). Ordered and received a part for our trailer (kitchen faucet). Part started leaking shortly after install. for months I tried to contact customer service via email, chat, phone. No response whatsoever. Do not order from this company.

16 listopada 2025
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Hi Jody, we’re sorry to hear about your experience.

A leaking faucet after installation is absolutely frustrating, and we understand why that would lead to disappointment. We also apologize if you did not receive a timely response while trying to reach us. That is not the level of service we aim to provide.

We do care about our customers and regret that this situation left you with a different impression of our company.

Oceniono na 1 z 5

NO HELP WRONG PART SENT

Sent wrong part. Kept asking for shipping label and SKU number. Neither were shipped with or on the product. Through email they more or less said I was stupid and dont know what I was ordering. They need to get it together, I've used that part # many times and what they sent isn't what I received. Good day to you crooks!

24 października 2025
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Hi Thomas,

We’re sorry to hear this was frustrating.

We requested photos and part details to verify the issue, and our review showed that the part shipped matched the part number ordered. Because of that, we are not able to cover return shipping when the incorrect part was ordered by the customer.

We appreciate your feedback.

Trustpilot ocenia tę recenzję zgodnie z naszym procesem flagowania.

Oceniono na 1 z 5

They simply cancelled my order of oil…

They simply cancelled my order of oil becasue they didn't want to honor the lower price.

16 września 2025
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Hi Scooby,

We’re sorry for the frustration.

Orders are not canceled to avoid honoring pricing. When a cancellation occurs, it is typically due to an inventory issue, supplier availability problem, or another fulfillment issue that prevents the order from being completed as expected.

We understand how disappointing that is, especially when an order was placed at a price you expected to receive, and we regret the inconvenience.

Trustpilot ocenia tę recenzję zgodnie z naszym procesem flagowania.

Oceniono na 5 z 5

Motorcycle Tires RoadSmart4

I ordered motorcycle rear tires.Best price that I could find on the particular tire (RoadSmartIV) by a solid margin and no state taxes charged either! The tires came as expected and I’m happy. I was worried after reading others reviews, but my first order went through without a hitch, so I pulled the trigger again and got a second tire. The shipping wasn’t the fastest, but it was free economy, and the tires came from multiple states away. Maybe 5 days per tire? Other places get it here faster, but they were literally $60 more per tire. So I recommend these guys based on my experience. 3/25/25

24 marca 2025
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Hi George,

Thank you for your order and for taking the time to share your experience. We’re glad to hear the tires arrived as expected and that you found good value with us.

We appreciate your business and your feedback.

Oceniono na 1 z 5

bought a bed divider says it will fits…

bought a bed divider says it will fits and is adjustable,,,, its neither and now its more to ship back than the price of the divider... Worst customer service ever
first and last time with them

9 sierpnia 2024
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Hi Julie,

We’re sorry to hear you were unhappy with your experience.

To clarify, our bed divider listings do not include a fitment chart stating guaranteed fitment for every truck configuration. For larger items like this, factors such as cargo box configuration, lighting, and other vehicle-specific details can affect compatibility, which is why those details often need to be verified before shipment.

We understand returns can be frustrating, especially on larger items where shipping costs are significant, and we regret that this experience left you dissatisfied.

Oceniono na 1 z 5

SELLING INCOMPLETE PARTS THAT DONT WORK

SELLING FAN MOTORS – WITHOUT “TAPPED” SHROUD SHAFTS – YET INCLUDING A “SCREW” TO HOLD SAID FAN IN PLACE!
LOOKS LIKE IT’S THE CONSUMER THAT’S GETTING SCREWED BY TRUSTING YOUR SHADY COMPANY TO GET RELIABLE AND WORTHY RV REPLACEMENT PARTS.

4 czerwca 2024
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

We’re sorry to hear you were unhappy with your experience.

The part was listed and sold as the replacement component provided by the manufacturer. If there was a concern about the fan motor configuration or installation requirements, that would need to be reviewed against the exact application and the related components involved.

We understand your frustration, but we do not agree with the characterization of our company. We do appreciate the feedback.

Oceniono na 5 z 5

Very Happy

despite the reviews, they seemed like a legit business so I gave it a shot for a discontinued helmet that I couldn't find anywhere else, there price was also unbeatable. Emailed them after the order was placed to see if it was a stocked item, Prompt and professional response. Helmet arrived a few days later, no reason to think it was an open box item or anything like that. Very happy.

7 lipca 2023
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Hi Dan,

Thank you for giving us a chance and for taking the time to share your experience. We’re glad to hear your order arrived as expected and that our team was able to provide a prompt response.

We appreciate your business and your feedback.

Oceniono na 5 z 5

Waterlek

Waterlek, onmogelijk om verder te rijden. Deze mensen hebben ons zonder twijfelen geholpen en hebben écht hun uiterste best gedaan om de auto zo snel mogelijk te herstellen. Dit zijn professionele, betrouwbare en eerlijke mensen. Wij willen hun van harte bedanken voor de goede service. Carine en Pascal

9 maja 2023
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Thank you, Carine and Pascal, for your kind words and for taking the time to share your experience.

We truly appreciate your feedback and are glad to hear you felt well taken care of. Your support means a lot to us.

Oceniono na 1 z 5

NON-DELIVERY

Found a battery box IN STOCK per the RV & Auto Parts web site. Placed the order. Was contacted that this item WAS NOT in their stock. Was contacted that this item was back ordered X 2. Was contacted this item was being cancelled due to their inability to 'acquire' the product. Honoring the order/commitment was not important to them. There is a pattern of this behavior seen in the reviews. Expect the worst and hope for the best.

3 lutego 2023
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Hi Dan,

We’re sorry for the frustration.

At that time, our system unfortunately allowed some orders to be placed for items that were out of stock, including items that were marked out of stock. In this case, the item could not be obtained from the supplier and the order had to be canceled.

We understand how disappointing that was and regret the inconvenience.

Oceniono na 5 z 5

Worth the try!

After seeing a lot of reviews, I was quite terrified to order. But the price for my exhaust was around 100 dollars less then elsewhere. So I decided to give it a try. Delivery took 5 days and it came without any issues in the original box. So thumbs up. Great experience.

19 sierpnia 2022
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

Thank you for giving us a chance and for taking the time to share your experience.

We’re glad to hear your order arrived without issues and that you had a great experience. We truly appreciate your business and your feedback.

Oceniono na 1 z 5

Ordered x 2 light bulbs in may

Ordered x 2 light bulbs in may. Knew they would be awhile till in stock. No communication from company. Finally the beginning of Oct I called and voila the parts are in and are shipping today. Poor customer service.

5 października 2021
Opinia niezależna
Oceniono na 5 z 5

I read a lot of the negative reviews…

I read a lot of the negative reviews but took a chance anyway as the price was just too good to pass up, my experience was 5 star , timely shipping, good communication and the part was exactly what I ordered, I will definitely shop with RV & Auto parts again

19 czerwca 2021
Opinia niezależna
Oceniono na 1 z 5

Trip impacted by their failure to deliver as promised.

I needed a part for my off-road motorcycle for a trip scheduled to start April 20. I ordered the part which was listed as "in stock" on April 3. I later got a call saying it was back ordered. The RV & Auto Parts customer services rep told me they would have in stock by April 10 and delivered before April 20. So I did not cancel my order and go to another vendor. Its the evening of April 19 and I am loading up. No part. No communication beyond the call and the promise. It is just a $170 sale to them - but an important trip for me that I do not get a second chance at.

My impression is that these folks are unreliable. My experience is consistent with the reviews I have read.

20 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Careless...

Ordered part via web. Waited 2 weeks, still no delivery. Called company, they stated that the order had been canceled. I asked why. They said "I don't know." I said to cancel the order. They said they can't until the person who had taken the order comes back from vacation. Had to fight to get the money back. Finally did via credit card company assistance. They made no attempt to call me or email me concerning order. Absolutely poor customer service. Stay far, far away from these incompetent people. Get better customer service from Joe Biden!

24 listopada 2020
Opinia niezależna
Logo RV & Auto Parts

Odpowiedź od RV & Auto Parts

We’re sorry for the frustration.

At that time, widespread supplier delays and backorders were affecting availability across many product categories. During that period, our system also unfortunately allowed some orders to be placed on items that were not immediately available.

We understand how disappointing that was, especially when the order was tied to an important trip, and we regret the inconvenience.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej