I went back to the shop today with my friend, Dave Sims. As on our previous visit, everyone was very helpful and friendly and both of us received special help with various items that interested us. It... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I headed up from Portsmouth to collect a kit from Rubix Drums. They had the kit ready for when I arrived. Very friendly staff who showed me round the store and let me try some snare drums in the studi... Zobacz więcej
Roy was extremely helpful, knowledgeable and friendly - and he's a great Cajon player to boot! He took the time to talk me through the intricacies of choosing a Cajon, and helped me select a tambourin... Zobacz więcej
An excellent drum shop. Always happy to to help and answer questions. Great service. Always a pleasure to deal with 👍🏻
Informacje dotyczące firmy
Napisane przez firmę
Rubix Drums - The One-Stop Shop For All Your Drumming Needs Shop & Studios, Servicing & Hires, Bookings & Visas
Dane kontaktowe
Unit 3 Belvue Business Centre, UB5 5QQ, Northolt, Zjednoczone Królestwo
- rubixdrums.com
4,9
Doskonała
566 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Full professionalism
Full professionalism. Quick and trouble-free transaction. Item consistent with the description.
6 listopada 2024
Roy was really helpful when I needed…
Roy was really helpful when I needed specific items, and posted them to me quickly as I needed them for a gig. Really friendly and helpful staff. I would highly recommend using Rubix drums for anything you need drum wise.
5 listopada 2024
cymbal sizzler rivets
The 2 item i bought at the liverpool drum show - the cymbal sizzler rivets, basically collapsed after one use. the 2nd one the same..
29 września 2024
Odpowiedź od Rubix Drums
Dear Gary,
Thank you for reaching out, and I’m genuinely sorry to hear about your experience. We take great pride in the quality and reliability of our products, so it’s disappointing to hear that yours did not meet the standard we strive to maintain. We’ve sold over 100 units without any similar issues, which makes your experience particularly concerning, and I can understand how frustrating and inconvenient this must be for you.
I also understand that when something you trusted to work falls short, it can feel like a letdown. That said, it’s a bit disheartening to see the one-star review on Trustpilot before we had the opportunity to address the problem. Reviews like these have a significant impact on our business, and we are always eager to resolve any issues to ensure our customers are satisfied.
After reviewing you order records, I also noticed that we have only ONE sizzler listed under your name, rather than TWO as you mentioned.
Please know that we are committed to making this right. We stand by our products and our service, and we want every customer to feel valued and supported. Your satisfaction is very important to us, and we are more than willing to work with you to find a solution.
Thank you again for bringing this to our attention, and I look forward to assisting you further.
Warm regards,
good service
good service! I would have given 5 stars except for an initial confusion over shipping cost
14 października 2024
Personal and helpful service
Roy and his team were very helpful in guiding us as to the best choice for a first drum set for our son.
We cross checked pricing against other similar sets online which was very similar but for the personal advice and service we received, Rubix was definitely the right choice.
Kristian Kendall
7 października 2024
Rubix are the best
Rubix are the best. Always great advice and always helpful. 10/10
9 października 2024
Today was my first visit to this shop
Today was my first visit to this shop, and what a lovely experience that was. I was really impressed with the professional service, the team are friendly and passionate about drums.
The stock of both new and second hand gear is amazing, what’s not to like !
Will definitely come back.
14 października 2024
Opinia niezależna
What a great Company
What a great Company. Super helpful team, excellent coffee and real enthusiasts. Highly recommend.
5 października 2024
Great drum store that offers something different
Great drum shop that stocks products you can't always find elsewhere in the UK - such as INDe Drum Lab hardware, for example. Their customer service is great and orders are always despatched promptly.
2 października 2024
Met the team at the UK drumshow
Met the team at the UK drumshow, instantly falling in love with some of the unique products on offer. They had plenty of knowledge and were more than happy to indulge my curiosity, and on top of that they allowed me to reserve an item I couldn’t afford at the time, providing me with the flexibility to obtain something I wanted without putting me under financial pressure. A very ‘old school’ approach that was hugely appreciated. I will be returning as a customer as often as possible.
30 września 2024
Knowledge goes a long way…
Nice, friendly and most importantly knowledgeable drummists. Would definitely recommend.
29 września 2024
Roy is a great knowledgeable guy
Roy is a great knowledgeable guy! He helped me make my son's 21st birthday present extra special!!! I'll definitely be back!!
21 września 2024
Fantastic service
Fantastic service, attentive and accommodating to the specific requests I required.
10 września 2024
Great welcome…
Great welcome and introduction from the owner and his staff. Enjoyed trying out some of the kits. Great selection of everything in their warehouse.
7 września 2024
Doświadczenie Trustpilot
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