I wanted to thank Jared and Austin for taking care of our needs suppling us over night with 3M adhesive. Our company is doing some extensive sealing tests trying custom sealing geometry and we needed... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small... Zobacz więcej
Reakcja na opinię
They take your charge card and then state the shipping charge will be added later. The tape was a total of $31.94. Go crazy and charge $20 shipping. Nope. The shipping charge for ordinary ground ship... Zobacz więcej
Ordered a 50ML tube of locktite that cost $28.00 and the size of an inch worm and was not given the shipping cost until after the product was shipped, that was my first mistake by not getting the cost... Zobacz więcej
Informacje dotyczące firmy
- Wyposażenie przemysłowe
- Dostawca materiałów ściernych
- Dostawca maszyn budowlanych
- Dostawca sprzętu elektrycznego
- Dostawca sprzętu dla fabryk
- Dostawca materiałów wykończeniowych
Informacje przekazane przez różne źródła zewnętrzne
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
Dane kontaktowe
Corporate Headquarters: 1162 Sonora Court, 94086, Sunnyvale, Stany Zjednoczone
- 877-774-8443
- rshughes.com
3,1
Średnia
719 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Nicholas Johnston - awesome!
Nicholas Johnston was a pleasure to work with! There was a little error in ordering and when I brought it to his attention he immediately took the reigns and got it fixed, pronto! As a business owner myself, I really appreciate when a company takes responsibility and stands behind their products and offers excellent customer service. Well done!
20 grudnia 2023
Odpowiedź od R.S. Hughes
We'll pass your feedback along to Nick Johnston! Thanks for taking the time to leave us your positive remarks.
R.S. Hughes Customer Solutions Team
Their website is very people friendly.
Their website is very people friendly.
It is easy to maneuver around. Once you have ordered what you need there is a quick response verifying your order.
21 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Norma,
Nice to hear our website was easy for you to navigate! We value your feedback and look forward to your future business.
R.S. Hughes Customer Solutions Team
They had exactly what I needed and they…
They had exactly what I needed and they delivered it on time and correctly. Will definitely buy from them again!
20 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Lance,
We are glad to hear we have earned your business! Our goal is to continue meeting your expectations. Please reach out if you ever encounter any issues.
R.S. Hughes Customer Solutions Team
great company service
prices are great and your web-site easy to get around. Customer service is very helpful.
20 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Yvonne,
Thank you for the review! We are thrilled to hear our website was easy to navigate and that you received helpful customer service.
R.S. Hughes Customer Solutions Team
Recent issue
For the most part there hasn't been any issues and I am able to get the parts we need and get them quickly. My only disappointment lately is that the last 5 shipments have not come with a packing slip showing the quantities, parts and our PO#. The packing slip is extremely important to our Receiving Department.
20 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Lori,
Thank you for providing feedback. We're pleased to hear that your local branch has the items you need and that they are delivered promptly. However, we apologize for the inconvenience experienced by the lack of packing slips in your most recent orders. We have reached out to your local branch and our R.S. Hughes Operations manager has advised he will reach to you shortly.
R.S. Hughes Customer Solutions Team
Odpowiedź od R.S. Hughes
Hello Stephen,
Thank you for the feedback! We are glad to hear your purchasing experience was smooth.
R.S. Hughes Customer Solutions Team
Odpowiedź od R.S. Hughes
Hello Byrum,
We apologize that the item you received did not match your expectations regarding the material. We value your feedback and will inform our digital team to examine the product and its specifications. If you wish to initiate a return, please contact your local branch at jacksonville@rshughes.com or by calling 904-642-6493. Please let us know if you have any additional concerns.
R.S. Hughes Customer Solutions Team
Excellent Customer Service
The warehouse contacted me to confirm my order, and shipped it promptly. I was impressed that they took the time to ensure my order was correct before shipping it.
19 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Donald,
Our priority is to provide excellent customer service. We are happy to learn your R.S. Hughes branch contacted you to confirm your order! We look forward to your future business. Thank you!
R.S. Hughes Customer Solutions Team
Imposible comunicarse a la suc de…
Imposible comunicarse a la suc de Guadalajara, no contestan el tel! Tengo 2 días marcando y nada. Hice un pedido y no hay ningún tipo de atención
19 grudnia 2023
Opinia niezależna
Odpowiedź od R.S. Hughes
Hola Mariana,
Lamentamos la dificultad para contactarnos en la sucursal de Guadalajara. ¿Podrías proporcionarnos el número de pedido para ayudarte mejor? Si prefieres, puedes enviarnos un correo a customersolutions@rshughes.com con los detalles. Estamos comprometidos a resolver tu situación. Gracias.
R.S. Hughes Customer Solutions Team
Once the order is placed receive…boot covers work great when staff is in the field.
Once the order is placed receive everything in couple days.
18 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Rhonda,
We appreciate your business! We love to hear your feedback and thank you for the review.
R.S. Hughes Customer Solutions Team
Odpowiedź od R.S. Hughes
Hello Marianne,
Thank you for the feedback! It is nice to hear you were able to easily find what you needed.
R.S. Hughes Customer Solutions Team
The California rep
The California rep, for our Sacramento warhouse, was extremly helpful with my order.
18 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Cynthia,
We are happy to hear our R.S. Hughes Sacramento branch was helpful with your order! Thank you for the review!
R.S. Hughes Customer Solutions Team
CUSTOMER SATISFACTION!
CUSTOMER SATISFACTION!
JOB #1, JOB #2 AND JOB #3-IT SEEMS TO BE THE MANTRA WITH RS HUGHES!
15 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Paul,
Love the energy and love the review! Thank you for your business! We appreciate the feedback and look forward to serving you again.
R.S. Hughes Customer Solutions Team
Ordering was easy
Ordering was easy, and the product arrived on time and as described.
15 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Trish,
Thank you for the review! We are glad to hear you were easily able to navigate our R.S. Hughes website to place an order and that you received your product on time.
R.S. Hughes Customer Solutions Team
No matter who assists
No matter who assists, I get courteous and prompt service. If there is an issue resolution happens in a timely manner.
15 grudnia 2023
Odpowiedź od R.S. Hughes
Hello James,
Our commitment to providing excellent customer service is at the forefront of what we do. We are happy to hear you have received consistently prompt and courteous service.
Thank you!
R.S. Hughes Customer Solutions Team
all is good
all is good. had issue with saying you had an item in stock but did not. causing us to have to wait for product. also getting invoiced before the p.o. has been received. other than that all is good!!!
14 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Rene,
We are glad to hear you had a good experience! We appreciate the feedback regarding our inventory and invoicing process. We value your review and thank you for your time!
R.S. Hughes Customer Solutions Team
I am very comfortable for the stable…
I am very comfortable for the stable and professional response for most of order from customer support of RS Hughes. A+
13 grudnia 2023
Odpowiedź od R.S. Hughes
Hello,
Thank you for the review! We appreciate your business and look forward to serving you again.
R.S. Hughes Customer Solutions Team
Never received product
Never received product. Never received email explaining why or item is on back order. Nothing.
11 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Kali,
We apologize for the lack of communication surrounding your order. We appreciate the feedback and will make sure to forward this review to your local branch. We have looked into your order and it is on extended backorder. You may cancel your order by calling your local branch or cancel your order by emailing cincinnati@rshughes.com. Please let us know if you have any additional concerns.
R.S. Hughes Customer Solutions Team
Odpowiedź od R.S. Hughes
Hello Ana,
It is wonderful to hear R.S. Hughes has been reliable and friendly! Our goal is to continue offering a good selection of products and great customer service.
R.S. Hughes Customer Solutions Team
Outstanding company!
Hi-
You company is outstanding! Best customer service and lightning speed shipping!
Thank you so much!
Will be back once again to shop :)
8 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Carla,
Thank you for the glowing review! We are glad you have received the best customer service with R.S. Hughes and have experienced fast shipping.
R.S. Hughes Customer Solutions Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.