I wanted to thank Jared and Austin for taking care of our needs suppling us over night with 3M adhesive. Our company is doing some extensive sealing tests trying custom sealing geometry and we needed... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small... Zobacz więcej
Reakcja na opinię
They take your charge card and then state the shipping charge will be added later. The tape was a total of $31.94. Go crazy and charge $20 shipping. Nope. The shipping charge for ordinary ground ship... Zobacz więcej
Ordered a 50ML tube of locktite that cost $28.00 and the size of an inch worm and was not given the shipping cost until after the product was shipped, that was my first mistake by not getting the cost... Zobacz więcej
Informacje dotyczące firmy
- Wyposażenie przemysłowe
- Dostawca materiałów ściernych
- Dostawca maszyn budowlanych
- Dostawca sprzętu elektrycznego
- Dostawca sprzętu dla fabryk
- Dostawca materiałów wykończeniowych
Informacje przekazane przez różne źródła zewnętrzne
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
Dane kontaktowe
Corporate Headquarters: 1162 Sonora Court, 94086, Sunnyvale, Stany Zjednoczone
- 877-774-8443
- rshughes.com
3,1
Średnia
719 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good price and fast delivery
24 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Marty,
Thank you for the review! We look forward to serving you again!
R.S. Hughes Customer Solutions Team
I placed my first order on 12/18/23
I placed my first order on 12/18/23. On 1/17/24 I received an email asking me to write a review. How can I write a review when I'm waiting for the tool to deliver? I'm not bothered the tool is out of stock, it just seems R.S. Hughes has put the cart before the horse.
17 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Gary,
We apologize for the inconvenience. We spoke to your local R.S. Hughes Operations Supervisor and he has advised he has reached out to you with further details regarding your order. Please let us know if you have additional concerns.
R.S. Hughes Customer Solutions Team
Product was delayed
Product was delayed, excellent communication from customer service
24 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Timothy,
We are glad to hear you received excellent communication! We value your business.
R.S. Hughes Customer Solutions Team
I was floored! I live person called me!
Mark is simply amazing. I received a courtesy call after placing my order. A live person doing long distance business relations the old fashioned way, that's a star in my book! In a world of internet shopping and staring at these little flat brains we call phones for email confirmations and what not; it was nice to actually use my phone as a phone. The minor issue with my order is too miniscule to mention and Mark resolved it quickly when I called him back with the correction needed. I've already told a few friends about this experience and we'll be using R.S. Hughes for our epoxy adhesives. The quality of product is important when working with composites and we aren't disappointed yet. Just placed another order this morning.
22 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Delane,
Thank you for sharing your experience with R.S. Hughes! We value your feedback and we are happy to hear Mark provided great customer service! We looked forward to doing business with you again.
R.S. Hughes Customer Solutions Team
I have not received my order yet.
22 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Lori,
We apologize you have not received your order. We have reached out to your local branch and should have an update here soon. Thank you for your patience.
R.S. Hughes Customer Solutions Team
Update - 01/23/2024
Lori,
Carter, our sales representative has advised he has reached out to you and has not heard back. This order is currently on a shipping delay because of some recent ice storms. We apologize for the inconvenience. Please reach out if you have additional concerns.
Ordered incorrect item
Ordered incorrect item and going back and forth with email communication, then Conner, the Operations Manager called me and worked with me. He was extremely patient and helpful. Great Customer Service from Conner!
Thanks again!
15 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Jane,
We are so happy to hear Conner was able to assist you! Thank you for sharing your purchase experience. We look forward to doing business with you again!
R.S. Hughes Customer Solutions Team
From the moment I placed my order…
From the moment I placed my order online, I felt that this was going to be a nice experience.
There was a delay on my order but when you call in for customer support, you receive high quality service, making the delay not an issue.
18 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Gladys,
Thank you for sharing your purchase experience with us! We look forward to serving you again with the same high quality customer service.
R.S. Hughes Customer Solutions Team
Got what I needed.
18 stycznia 2024
Odpowiedź od R.S. Hughes
Hello CJ,
Thanks for the 5 Star rating!
R.S. Hughes Customer Solutions Team
Ordering is easy
Ordering is easy, I received detailed shipping information right away. (Order shipping in 2 shipments). Customer service is great.
16 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Sue,
Thank you for the feedback! It is nice to know your local branch provided great customer service.
R.S. Hughes Customer Solutions Team
Easy to order and I received my order…
Easy to order and I received my order fast. I was also informed that part of my order was coming from another warehouse and I still received that in a timely matter.
15 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Kathy,
It is nice to hear you enjoyed your last purchase experience with R.S. Hughes! We are happy your items were delivered in a timely manner. Thank you for the feedback!
R.S. Hughes Customer Solutions Team
Extremely helpful and easy to work with.
15 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Joe,
Thank you for the positive review! We are happy to hear you received great customer service.
R.S. Hughes Customer Solutions Team
Odpowiedź od R.S. Hughes
Hello Josh,
Glad to hear you enjoyed your purchase experience with R.S. Hughes!
R.S. Hughes Customer Solutions Team
The efficiency of your ordering
The efficiency of your ordering and delivery processes. Placing an order was seamless, and I was kept well-informed throughout the entire shipping process.
15 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Omar,
Thank you for the feedback! We are thrilled to hear you enjoyed the efficiency with our order and delivery process.
R.S. Hughes Customer Solutions Team
Corrective action pending
we had several packages that leaked because of how it
was packaged for shipping. we requested a corrective action and it's been 3 months and haven't heard back from quality department.
15 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Deborah,
We apologize you have had packages leak and we sorry to hear there has been some lack of communication. We have reached out to your local branch and will have someone reach out directly to you. Please let us know if you have any additional concerns at customersolutions@rshughes.com.
Incredible customer service!!
8 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Melissa,
We are glad to hear you received incredible customer service! We look forward to your future business!
R.S. Hughes Customer Solutions Team
Dont sweat the small stuff
It did take a little longer to get my product then I thought, even with the card problem.
12 stycznia 2024
Odpowiedź od R.S. Hughes
Hello,
Thank you for the feedback. We value your review as we continue to learn and grow as a company. We hope to serve you again, thank you!
R.S. Hughes Customer Solutions Team
Reasonable pricing and fast shipping
12 stycznia 2024
Odpowiedź od R.S. Hughes
Hello Carl,
Thank you for the 5 star rating! We appreciate your review!
R.S. Hughes Customer Solutions Team
Odpowiedź od R.S. Hughes
Hello Dale,
Thank you for the review! We are happy to earn your business.
R.S. Hughes Customer Solutions Team
Odpowiedź od R.S. Hughes
Hello Ellen,
We are happy to hear you experienced great customer service! Thank you!
R.S. Hughes Customer Solutions Team
I placed an order for 12 saws and they…
I placed an order for 12 saws and they did not inform me until the date they were suppose to be delivered that they were out of stock, and that is only because I had emailed them asking where my order was. Horrible customer service! I would not recommend this company to anyone.
13 grudnia 2023
Odpowiedź od R.S. Hughes
Hello Jorme,
Thank you for the feedback. We apologize your order was not fulfilled. We'll ensure this feedback is forwarded to your local branch. Please reach out if you have additional concerns.
R.S. Hughes Customer Solutions
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.