RR Travels Ltd. Recenzje 

Zoya Butt was on it looking for best deals for right from the first day I spoke to her. Just kept on my travel and enquired whether I have home safe in the Gambia. Aww, the best I have experience through so far. Her customer is second to none . Super good on her job and passionate about getting results for customers.

This company told me they do a buy now pay later service so I secured a booking for me and my family with some deposit paid with Isaac. He gave me 2 weeks to pay £4225 which I made sure I did within even before the deadline date. As I was making my last payment before the deadline date he gave me, Isaac told me the airline has cancelled my booking because they have cancelled their flights for the date I was supposed to fly, that he received an email from the airline stating this cancellation. I asked him to share this email with me because when I go on their website it’s still shows they are flying. Isaac created a fake email claiming that’s the email he received from Ethiopian airline but I found out from the airline they had not sent any emails out with such information and that they are very much flying on my date during a telephone conversation with Ethiopian airline. I made Isaac aware of my findings but he insisted the airline was lying to me hahaha and moved on to offering me more expensive tickets which meant I had to pay more for a new booking. I complained to the company manager named John, he apologised to me and assured me Isaac was getting a sack from the company for messing with my first booking, the lies and the fake email he sent me claiming it was from Ethiopian airlines. So John took over offered me a new ticket by that time the ticket prices had gone up so I had to pay £500 extra now for a new booking, their only compensation for Isaacs mess was that they sacking him lol. After agreeing to pay £500 extra John pleaded with me literally begged me to allow him change my return date to the 17 of January instead of 14th of January because it was cheaper for him to book. I refused because me and my partner had work and kids had to be back to school I explained this to him, he begged me and assured me if to let him book my return for the 17th he will change it back to the 14th while am on the trip that it would be cheaper for him. He said trust me Miss, I promise I won’t let you down so I agreed. Now on the trip I kept prompting him about changing my return date as agreed he started giving me stories, then eventually started ignoring my WhatsApp messages and calls. I kept chasing their company because if they didn’t change my return date it would mean paying for more days at the apartment we rented on air BnB which was not cheap, and spending more on the trip and loosing 3 days pay at work. I was fuming, John left me hanging then a guy called Terry took over my case from their company apologised for everything their company has put me through promised to get some compensation from their account teams to make up for all the money Iv lost and extra expenses but again kept tossing me about when I returned and never received any compensation whatsoever. I also found out Isaac is still working there and that the guy I thought was Terry was actually the same Isaac that messed me up from the start that I was dealing with. They are liars , very unreliable, they will tell you to bring a friend for £100 discount on your ticket, I did that too and received nothing. They are just horrible and heartless avoid them and thank me later :).

I recommend RR travels Ltd because the costumers service is the best. I have been speaking to one brother named Issac, he is friendly, kind, easy to talk too, funny, very patient brother and has a very good sense of humour. I want to say thank you for the great customer service. I will recommend your company to anyone I know travelling to any where in the world. Well done Issac 👏👏👏

Thank you for making my flight absolutely perfectly. All thanks to Zoya she's the best 👌

Zoya is superb. She rended an execellent service to me. I am happy to use her service again

Honesty, and reliable

Zoya is a wonderful women and she is very eager for her job because she is very patient with the customers and helped me to buy my ticket. I give her 5 stars.

Thanks Zoya for the excellent customer support. I trust your company you are ligit I visited your office and I can recommend you are genuine.

Hi zoya am very happy travelling with your agency company an am very happy with your help an kindness zoya am saying thanks so much.

Great customer service experience. Kept in touch until I landed at my destination and always reminding me of my trip.

I was very happy with the professionalism and courtesy shown to me by Zoya In addition to my comment, R&R was able to find me the cheapest flight in comparison to other travel agents that I contacted. I would thoroughly recommend this company to my friends and family.

Mr Isaac Ali was very communicative, help and guide me through every step. With deposit payments I am able to secure the tickets hassle free.

During the whole process, Mr Ali tries beyond boundaries to get me not only the best prices but most suitable. I fully recommend RR and Ali in particular. This is my second trip dealing with RR and certainly not the last

Very helpful. Can use a good price on a good deal. Frank always looks for a good deal and a good price. Very helpful there when you need him on the phone to look for a better price. Definitely use them again. Thank you for your service

Very good experience - I booked my flight to Saudia Arabia for umra got really good package and booked for my family tickets to Pakistan Received great help and service from Aashir. Amazing and polite customer service. RR travels .

They made it possible for me to be able to travel back home for the first time in 9 years.
They helped me in every way possible.

First u are so nice to tork with u put me at ease from the start and u explain Whot the price was that’s all people won’t to no first then we can continue with the company and that is moor important to some 1 ho is byeing a flight ticket thanks very much

I have booked a flight through RR Travels to Gambia 🇬🇲 and back and I couldn't take no time to recommend them to the wider world.
The staff are really helpful and go a long way to help their clients to getting better deals, being really supportive all the way to boarding my flight both ways making sure I don't miss my flight and also contacted me personally to check on me if everything was going OK with me in my holidays.
They also have a flexible payment option that can be helpful for people like myself to be able to pay by installation. Each and every agent of RR Travels were very kind, helpful and will treat you with a high level of respect but a big thank you to my own agent John, I have to single him out because he actually made my holiday possible when I had lost hope of being able to make the trip 😊

It was a great service and he is so helpful and for sure will used him in the future keep up the hard work

After sales customer care was absolutely outstanding. Apart from finding my family with exceptionally cheap ticket on a great flight, we received regular whatsapp message reminders and information about the flight. Upon completion of the journey, I received a follow up message to check how the flight went, which service I have never received from any agent. Very reliable and caring travel agent. I will use the service over and over again.

RR Travel Ltd Customer Service scored 10 out of 10, as Zoya and her colleagues made my holiday flight booking as easy and stressed free as ABC.

Zoya who was such an excellent Travel Agent Advisor who managed my flight booking from the moment of my initial contact, right through to securing the best flight deal that was available.

Highly recommended!