Your Manager in Rockhampton (Ben Griffin) was very helpful and expedient in helping to solve our off road parts bulk storage problems. His follow ups after providing three containers to our site... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Yep OUTSTANDIN Service thanks Great Communication from the moment i made an initial enquiry rite thru to Delivery which always ensures a trouble free experience. Even that Delivery Process was PE... Zobacz więcej
These guys are amazing people they go over and beyond for their community, clients and all fellow Australians. When the northern rivers were in desperate need for refrigerated containers Royal Wolf st... Zobacz więcej
Container arrived Friday afternoon. Very happy with it. The Truck driver, Stev, was excellent.. container in the exact place we wanted it.. Highly recommend you guys to anyone.. The whole transaction... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Royal Wolf offers a wide range of shipping container and portable building products catering to the needs of anyone requiring a unique and portable container solution. With 37 branches located across Australia & New Zealand, we specialise in the hire, sale and modifications of shipping containers.
Dane kontaktowe
Level 3, 1-3 Merriwa Street, 2072, Gordon, Australia
- 1300 651 700
- info@royalwolf.com.au
- royalwolf.com.au
4,8
Doskonała
576 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
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Inni użytkownicy przeglądali również
Odpowiedź od Royal Wolf
Hi Sophie - thanks so much for the 5 star review! Cheers RW
Unfortunately the courier company…
Unfortunately the courier company damaged our property on arrival of the container and we are still chasing it up.
7 grudnia 2020
Odpowiedź od Royal Wolf
Hi Alisha thank you for providing us feedback on your recent transaction. I am sorry to hear it has not been to our standard and I will follow this up with your sales representative. Cheers RW.
Easy to deal with from start to finish
7 grudnia 2020
Odpowiedź od Royal Wolf
Thanks for the 5 star review! Cheers RW
Very helpfull staff
Very helpfull staff, pleasant and friendly,
Always happy to try and answer questions,
7 grudnia 2020
Odpowiedź od Royal Wolf
Hi Susan - glad to hear you had a wonderful experience with our team! Cheers RW
Odpowiedź od Royal Wolf
Hi Hyunmin - thanks for the wonderful feedback, glad to hear everything went well with your order. Cheers RW
Great Customer Service
Michelle was very friendly, helpful & prompt with returning phone calls. Delivery was organised within our required timeframe.
7 grudnia 2020
Odpowiedź od Royal Wolf
Hi Toni - thanks so much for the great feedback! We hope we can assist you again in the future. Cheers RW
Great help quick service
7 grudnia 2020
Odpowiedź od Royal Wolf
Thanks for the wonderful review! Cheers RW
Kenon and his team were excellent to…
Kenon and his team were excellent to deal with. Highly recommend.
7 grudnia 2020
Odpowiedź od Royal Wolf
Hi Kate - thanks for the great feedback on Kenon and the team. Cheers RW
Odpowiedź od Royal Wolf
Thanks so much for the 5 star review Farley! Cheers RW
Odpowiedź od Royal Wolf
Hi Vicky - wonderful to hear you had such a great experience with our team. Cheers RW
Odpowiedź od Royal Wolf
Hi Karin - thank you for the wonderful review! We hope we can assist you again in the future. Cheers RW
Thank you Geraldton Branch
The lovely lady in the Geraldton office could not have been any more helpful. RW have dropped their pricing a fair bit which was a good surprise and also a reason for going back to them again as well. Thank you fir a good customer experience.
10 listopada 2020
Odpowiedź od Royal Wolf
Hi Ryan - Thank you so much for the wonderful review. We hope you can assist you again in the future. Cheers RW
The young lady I dealt with in Canberra…
The young lady I dealt with in Canberra was very helpful and efficient, a credit to the Company!
26 października 2020
Odpowiedź od Royal Wolf
Hi Allister - Thank you for your wonderful review! Glad you had a great experience with our Canberra branch. Cheers RW
Very poor service
Very poor service. Beware of the charges they impose when removing rented containers. When you dispute it, they dig in and argue that you should pay the extra costs. Avoid this company.
23 października 2020
Opinia niezależna
Odpowiedź od Royal Wolf
Hi Ron - Thank you for your feedback. We can't seem to find any details in our system under your name, Ron Nome. If you can email us with more details (account name, email or number used) we can have a look into this matter for you. You can email us direct at info@royalwolf.com.au
Look forward to hearing from you so we can resolve this matter with you. Cheers RW
Gary found us a great container
Gary found us a great container, good communication during whole transaction & company used to deliver container superb.
This is the second container we have purchased, good experience both times.
18 października 2020
Odpowiedź od Royal Wolf
Hi Mark - Thanks so much for a wonderful review! Cheers RW
Excellent service
Excellent service, great product and delivery on time . Staff friendly and helpful.
16 października 2020
Odpowiedź od Royal Wolf
Thanks for the great review Tracey! Cheers RW
on time and accurate delivery of order.
16 października 2020
Odpowiedź od Royal Wolf
Thanks for the 5 star review Jeff! Cheers RW
Everything went fine
Everything went fine, except the container was loaded the wrong way around
16 października 2020
Odpowiedź od Royal Wolf
Hi Michael - thank you for your feedback, sorry to hear there was an issue with how the container was loaded for delivery. Hope everything still went well with delivery. Cheers RW
Had a container droped off to pack up…
Had a container droped off to pack up our furniture. (Royal Wolf contractor). So they had to move it to the right address.
When it was time to have the container removed at the end of the rental, the same contractor was told not to pick the container up around the time the near by school ended for the day. (that's exactly the time the contractor came to pick up the container.)
The contractor damaged the gate. He was in a rush because of all the traffic & children around.
The contractor didn't admit to his management or to us he had damaged the gate.
I reported the damage to the contractor company that afternoon with no satisfaction & had to call the company back to see what they intended to do.
Sara reported it to Michael from royal Wolf townsville the next day. It didn't get fixed untill I called again today. There was no follow up call from Michael to ensure the damage had been repaired or repaired it him self..
We have a two year old lill man & that is what keeps him off the road.
I'm not happy at all & I want a full refund of the transport & hire due to the incompetence of the contractor on two counts, & the royal manager who didn't act on it the afternoon by going to the location to assess the damage & have the damage repaired the next day.
16 października 2020
Odpowiedź od Royal Wolf
Hi Alan - thank you for your honest feedback. Sorry to hear of the issues you had with your order. I have passed this onto management to handle. Cheers RW
Odpowiedź od Royal Wolf
Thanks for the 5 star review David! Cheers RW
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