Better Garden Recenzje 

204
•
Wynik TrustScore: 1 na 5

1,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I purchased this "unbreakable hose" 9 months ago and have been very careful with it. It has sprung two leaks and no one answers the email I sent. To claim something is unbreakable is quite the cla... Zobacz więcej

Oceniono na 1 z 5

This company are a dishonest company, who say that a product only takes 10 minutes to install, when it actually needs an auto electrician, also have been waiting more than 4 weeks, for a return of th... Zobacz więcej

Oceniono na 1 z 5

I paid $149 for 3 on 1 mower, exactly 1 month ago. It took 3 times longer then they promised even that after many follow ups. Mower isn't what they promised it isn't working at all. They said... Zobacz więcej

Oceniono na 1 z 5

We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep ogrodniczy

Napisane przez firmę

We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

204 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(204)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We bought 6 new chairs and seat…

We bought 6 new chairs and seat cushions to replace the ones we bought 20 years ago. The table is still in marvellous condition considering it's been left to our elements in these later years. I don't think the cushions are quite as smart as our previous ones but they do look wipeable. Looking forward to another 20 years.

26 sierpnia 2021
Oceniono na 4 z 5

Service/delivery excellent

Service/delivery excellent. Product great. The only slight negative is the quality of the cushions. We have another identical set bought 10+ years ago, which incidentally is still as good as new, but the cushions on the new set have definitely been down graded. Not nearly so good - cost cutting at work here! In my opinion, it would be better to charge a bit more and have the better quality. Otherwise, perfect, especially the driver who delivered it ... service with a smile, despite having been on the road since the early hours of the morning. I hope he is well remunerated!

24 sierpnia 2021
Oceniono na 5 z 5

We had purchased your garden furniture…

We had purchased your garden furniture via Robert Dyas but were having trouble finding cushions. I then looked on line and found you. So ordered them from you direct and are very pleased with them. Thank you.

20 sierpnia 2021
Oceniono na 4 z 5

Good customer service.

I ordered six cushions - two of which were slightly soiled, and may have been returned at some stage or ex-display. I raised this with the company, and they immediately offered a full refund for the two cushions, which I accepted. They also despatched the order in good time. Overall, I am very pleased with the cushions, and with the service I received.

10 sierpnia 2021
Oceniono na 5 z 5

Great service all round!

Great service before my delivery and a great product when it arrived. Was adding to another table set I’d bought over 10 years ago. That one is still going strong so I hope the new one is as good!

28 lipca 2021
Oceniono na 5 z 5

Buying furniture

We bought some furniture some years ago they have been out in all weathers never rusted etc so when we needed more we looked at the emblem and ordered more so comfy never had chairs like them would av liked to test the other products liked another but was double the price

13 lipca 2021
Oceniono na 5 z 5

When we ordered our gazebo

When we ordered our gazebo, we was told it wasn’t in stock until a certain date. Well it arrived in stock a week or more earlier than expected and we had it delivered before the date it was meant to be in stock.

The communication and service we have had is well above the rest.

The quality of the gazebo is excellent, well made and very sturdy. I will shop here again when looking for some more stuff for the garden.

12 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

Garden furniture

Very pleased with garden furniture I purchased from you. Arrived on day and time as stated and by a very nice gentleman, couldn’t have been more helpful. Paid more than I had planned but everything looks well made and dependable.

23 czerwca 2021
Oceniono na 1 z 5

Asked to rate them even though my…

Asked to rate them even though my chairs have still not been delivered and they are unable to tell me when. Seriously?

23 czerwca 2021
Logo Better Garden

Odpowiedź od Better Garden

Hi,
Apologize that message is sent out automatically.
I believe I spoke to you on Monday, just so you are aware we use a small 3rd party carrier and all orders are contacted to place a booking at the first opportunity.
I understand they have left you a Voicemail message, but please give us a call if you haven’t heard anything. We are monitoring your order closely.
Please note all 1 star reviews are damaging and we try our best to please all customers.
Thanks for taking my call and your time. Happy to say the items were delivered in good condition and we hope you have many years of good use out of your furniture set.
Regards Royal Garden.

Oceniono na 3 z 5

only marked as such because you are…

only marked as such because you are asking me how you did but I have yet to received the goods. The service up to this point has been acceptable .

18 czerwca 2021
Logo Better Garden

Odpowiedź od Better Garden

Hi,

Apologies for this, the Trustpilot reviews are sent automatically regardless of when the delivery has been dispatched. I have flagged your order with our 3rd party logistics team.

Regards Royal Garden.

Oceniono na 3 z 5

I was not notified of when delivery was…

I was not notified of when delivery was going to be due as I was promised.

Fortunately I was home when the item was delivered, but equally I could have been away on holiday which would have caused complications regarding the delivery

The product's good, but I was lead to believe it was going to be a Royal Garden Set to match one I already have but it although it looks similar it appears to be manufactured with a different brand

11 czerwca 2021
Oceniono na 4 z 5

Entry time is unclear

Simple enough website to manoeuvre but entry time is unclear - is this to the grounds or specifically for the house? Bear in mind they tell you AFTERWORDS that you need to arrive 30 minutes before the chosen time to get from car park to house

21 maja 2021
Oceniono na 5 z 5

Excellent service

Thank you for prompt delivery.Good service all round web site easy to use.
Looking good only wish the weather was better so we could sit outside.We already have a 4 seater Savoy set so we were very pleased to be able to match this set with our existing set.

17 maja 2021

Doświadczenie Trustpilot

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