Literally the best customer service I've experienced anywhere before replied 100% of the time almost instantly were patient with me and resolved every issue I had faster than I could have even expecte... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Literally the best customer service I've experienced anywhere before replied 100% of the time almost instantly were patient with me and resolved every issue I had faster than I could have even expecte... Zobacz więcej
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I love love love Roxy Moxy! They are legit, games are great, the deals are worthy & the different rooms you enter as you level, or tier, up is absolutely AWESOME! The games are fun to play, easy to wi... Zobacz więcej
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Not one of the best I've played but about like the others. Don't look for alot of bonuses or high payouts, you'll just be disappointed. Decent but nothing amazing.
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Well, the CSR team is all and all very good. They are prompt in replying to emails, very attentive. Cordial without being cold and direct while being able to stay human. Thank you all for dealing wi... Zobacz więcej
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Roxy Moxy Casino is an online social sweepstakes casino available across U.S. states (exclusions apply). Players enjoy a variety of slots games with no purchase required, all on a secure and trusted platform. In Sweeps Play Mode, real rewards come with fast, easy redemptions plus daily bonuses, exclusive perks, and ongoing promotions. With a dedicated support team and a glamorous VIP experience, ROXY proves that luck favours the bold and the fabulous.
Stany Zjednoczone
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Honestly the redeem to card system is fraudulent. Recieved a online card that couldn't purchase anything besides buy back into the site. It was a joke . Other than that the site needs a upgrade. Some of the games are okay and thats the best I can say.

Odpowiedź od Roxymoxy
I won $100 almost a week ago and still haven't received any money from this scam of a site smh. So quick to take your money but doesn't want to payout winnings. Very irritating to look forward to something that's not coming smh. This is the only casino site so far that I've had a problem receiving my winnings.

Odpowiedź od Roxymoxy
Great to play and a plethora of games to choose from!

Odpowiedź od Roxymoxy
*Edit* So as you can see I was very upset with roxymoxy and although the experience did not go how I originally expected. After they had seen my issues and concerns. I will say they did turn around and eventually follow up with me and get my account back opened, verified, and sent my redemption with no more issues.
Absolutely horrible experience. So I am a consistent player online with these casinos and I heard about roxymoxy and gave it a try. So from day 1 it has been just a horrible experience. It had started with the verification process I had completed the process with all correct documentation and submitted them. It was at this point that I was randomly denied verification although I know everything was entered 100% correct and accurate. From there its really just been a upsetting disgusting experience. See I have $100sc on my account and was looking to redeem it instead they denied my verification. Ignored all messages sent about the issues on there live chat, I had reached out via email and had received nothing but dragged on excuses to push the issue away I have submitted now 4-5 different sets of my bank info and then as recently as 2 weeks ago I had finally got a message back again and they now requested October's bank statement I immediately had sent that in as well like all the other times and now the last thing I have heard was a message stating to please be patient. Roxymoxy had basically stolen my money locked me out of my account and just all around ripped me off with no accountability or issue at all to fix the problem. This is a horrible platform and I hope no one gives them a chance.

Odpowiedź od Roxymoxy
I’ve won twice with this platform. The redemption can vary but they have revised the redemption process. Roxy Moxy is legit!!

Odpowiedź od Roxymoxy
I won same day I made my account and way paid my winnings 2 days later which was awesome..this is also really fun casino with great games and very easy redemption process. I'm glad I decided to play here this casino is now one of my daily play casinos.

Odpowiedź od Roxymoxy
How easy it was to sign up as well as how quickly customer service is to help you with redeeming your money ! No deposit required

Odpowiedź od Roxymoxy
Various types of games, Fast and excellent customer service! Reasonable payments. I love me some Roxy Moxy

Odpowiedź od Roxymoxy
Been almost a month now, with still no fix to my problem: I bought many packages, played through 250/350SC on the game fishin' bear. Checked my redeemable and said 250, okay cool. I come back the next day, play the rest of the 100SC, check redeemable and it says 0... odd. So I play like 30sc more, check redeemable and it says 1.35 LOL. They only have a 1x playthrough requirement, so it seems like its just a bug in their system. There is no live support and their email support is useless AI responses. Been almost a month now that I have not been able to redeem. Other people leave good reviews, so don't think it's a scam, but with such bad support, with no end in sight, I guess I will just have to contact my CC company to get my money back if this isn't resolved soon. I will gladly change my review if you get a move on and fix my problem. It shouldn't be that hard to check my playing history and correct the error manually to allow me to redeem.

Odpowiedź od Roxymoxy
Not enough game selections. But otherwise not to bad.

Odpowiedź od Roxymoxy
Bonus spins ,good promotions.they are good to their Customer.

Odpowiedź od Roxymoxy
So far so good. But I see a lot of reviews that say they never get paid. I’m waiting so we will see. Fun games tho.
Update. I was paid in full on time no problems

Odpowiedź od Roxymoxy
I previously left a negative review for Roxy Moxy that I owe an apology for! They had paid me my winnings that I did not see in my overfilled email box! This was on 10/16/2025. I'm sorry, Roxy Moxy! Your agent was very helpful when I finally inquired about my payment. You had already paid me when I left the negative review but I did not see the payment due to too many spam emails in my inbox. I highly recommend this site for fun games and quick redemption for your winnings. They also are very helpful with any problems or questions you may have. Thank you Roxy Moxy!

Odpowiedź od Roxymoxy
Purchased a coin package (great deal btw), started playing and it was one of those times when everything was in sync. Redemption process was easy , especially for a weekend. This seems to be one of the straight shooter casinos. I’ll follow up once the cash is in hand but I’ve no reason to doubt it.

Odpowiedź od Roxymoxy
I'm waiting on my redemption idk how long it's suppose to take but it's 11/1 and I've been waiting since 10/29 if I get it soon I'll update the review most casino games Ive played don't take that long to redeem but I've noticed these new ones I've been playing are taking forever

Odpowiedź od Roxymoxy
happy to say it is totally legit and had no problem winning on the slots but had to wait over a week before my winnings were deposited into my account that's the only thing I didn't like about it but they were deposited so I'm going to keep playing

Odpowiedź od Roxymoxy
Great games with good effects the only thing is there is a lag/time out at times then my coins or SC will be way lower than it was befor it happened.

Odpowiedź od Roxymoxy
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