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Roxform Recenzje 

26
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’m really happy with my Roxform e-bike. The bike is well built, rides smoothly, and offers great value for the price. The communication throughout the purchase was excellent, and the customer s... Zobacz więcej

Oceniono na 5 z 5

Everything from the initial discussion with Berkay about what bike to buy through to the purchase and delivery was faultless and everything you would like to expect when buying a specialist product.... Zobacz więcej

Oceniono na 5 z 5

I can't fault Roxform. They have given impeccable customer service and a bike that is amazing value for money. What more could you want?

Oceniono na 4 z 5

Great concept and execution they managed to manufacture and deliver some excellent bikes with great value. Been riding for almost 6 months now and no issue whatsoever. I’ve had bikes with better quali... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtownia rowerów
  2. Kolarstwo szosowe

Napisane przez firmę

Roxform is a UK-based electric bike brand dedicated to making everyday cycling more accessible, practical, and enjoyable. Founded with the vision of transforming the way people move through their cities and communities, we design high-quality e-bikes for a wide range of riders—whether you’re commuting to work, dropping your kids off at school, exploring country lanes, or just enjoying a relaxed weekend ride. Our product range includes step-thru city bikes for effortless urban commuting, longtail and cargo bikes for families and small businesses, and powerful e-mountain bikes for off-road adventures. Each model is developed with a focus on comfort, safety, and smart technology. Roxform bikes feature high-capacity batteries, reliable motors, ergonomic design, and intuitive onboard displays—ensuring a smooth and confident ride for both new and experienced cyclists. Sustainability is at the heart of what we do. By promoting e-bike use, we aim to reduce urban traffic, parking challenges, and carbon emissions, while encouraging a healthier lifestyle. We work with a growing network of trusted dealers across the UK and offer customer support both online and in person. As a proudly British brand with a long-term vision, Roxform is committed to innovation, reliability, and community. Join us in redefining the future of everyday mobility—one ride at a time.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

26 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(26)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
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Oceniono na 4 z 5

Outstanding Service – They truly go above and beyond!

I recently purchased a Porto L dual-battery bike, and while there were some initial technical hurdles and missing keys from the manufacturer, the customer service from Roxform was exceptional.

Robert and Berkay were incredible—they stayed in constant communication and even replaced the bike twice to ensure I was 100% satisfied and back on the road. It is rare to find a company that takes this much personal responsibility for its customers. I now have a fully functioning bike that takes me to drop my son off at school through the steep roads of Birmingham with ease. Highly recommended for both their quality bikes and their world-class support!

4 lutego 2026
Opinia niezależna
Logo Roxform

Odpowiedź od Roxform

Thank you so much for this — it really means a lot to the whole team.

We're sorry for the early bumps in the road, but we're so pleased we could get everything resolved and that the Porto L is now doing its job on those Birmingham hills every morning. The school run sorted! 🧡

The Roxform Team

Oceniono na 5 z 5

Excellent Service and Truly Reliable Brand my…

I couldn’t be happier with my experience with Roxform. From the very beginning, the team were professional, helpful, and genuinely caring.
The bike is high quality, comfortable to ride, and perfectly suited for everyday use. Whether it’s commuting, running errands, or enjoying a weekend ride, it has made my life so much easier.
Customer service deserves a special mention — every question I had was answered quickly and clearly, and I always felt supported throughout the process.
It’s great to see a brand that truly stands behind its products and values its customers. I would confidently recommend Roxform to anyone looking for a reliable and well-designed e-bike.
Thank you, Roxform, for such a wonderful experience!

16 stycznia 2026
Opinia niezależna
Logo Roxform

Odpowiedź od Roxform

Thank you for such a kind review — this is exactly what we work towards!

Commutes, errands, weekend rides — glad the bike is earning its keep. Enjoy every mile! 🧡

The Roxform Team

Oceniono na 5 z 5

Cargo bike from Roxform

I bought a cargo bike from Roxform and I love it. It's easy and fun to cycle and my child feels really safe. The guys from Roxform are really helpful and friendly too.

16 października 2025
Logo Roxform

Odpowiedź od Roxform

Thank you — this made our day!

Knowing your little one feels safe on board means everything to us. Happy riding to you both! 🧡

The Roxform Team

Oceniono na 4 z 5

ROXFORM E-BIKE MAGIC but no child seat as promised

I purchased my ROXFORM e-bike from a local dealer and knew I wanted it straight away! Unfortunately, I did run into a few issues with the bike a bit further down the line and decided to contact the team at ROXFORM about my concerns. I had a response almost instantly and to my surprise thinking I’d need to jump through a few hoops to get anything done about it, as one usually needs to do with other companies when issues arise, but I was told the team would assist and actually travel all the way to my place to collect the bike and take it back to the mechanic for a full repair and safety check. A week later the bike was returned to me with all issues resolved. I was even offered a child seat FOC as the one I had didn’t fit properly. I’ve yet to receive this but will update when I do. Thanks to the team for sorting my issues promptly and for going above and beyond with such a personal approach.

Update 30/12/2025 - child seat never received as promised so one star down for this reason.

14 listopada 2025
Opinia niezależna
Logo Roxform

Odpowiedź od Roxform

Hi Patti,

Thank you so much for your kind words about your experience with our team — we’re really pleased to hear you’re enjoying your ROXFORM e-bike again after the repair and safety check.

Regarding the child seat, we’re sorry to hear it hasn’t reached you yet. Our records show that it was dispatched to your address around two weeks ago, but we’ll double-check this with our courier and confirm the status for you. We’ll be back in touch by next weekend at the latest with an update.

Thanks again for your patience, and for choosing ROXFORM. We always aim to look after our riders as best as we can.

Warm regards,
The ROXFORM Team

Oceniono na 5 z 5

Solid bike solid purchase

I purchased my Roxform bike because l needed a foldable bike but wanted one that was sturdier than most of the folding bikes l have tried. I was not disappointed, this bike is planted on the road, it is very solid and when on holiday it easily folds into my car. This allows me to visit places difficult or not car friendly.
The breaking it fantastic and the mid drive motor built into the pedal box provides a smooth power uptake, especially at junctions when you need a quick takeoff.
Very Happy
Martin

9 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

A perfect solution for life in Brighton!

I’ve been using the Roxform Porto L for a few weeks now and I absolutely love it. I live in Brighton, where parking is both incredibly expensive and hard to find. This bike has completely changed how I get around — I no longer need a car for my daily errands.
The motor is powerful and handles hills with ease. The cargo capacity is great too — I can do a full grocery shop without any trouble.
It looks stylish and rides beautifully.
Highly recommended for anyone looking for a practical, affordable and eco-friendly way to get around the city.

21 maja 2025
Opinia niezależna

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