Rothera Bray Solicitors Recenzje 

If anyone in your chain is using these then be prepared for a long wait. Slow and unresponsive doesn’t cover it. Ignored numerous calls and emails from both our solicitors and even their own client (our buyer used them). Went on holiday for two weeks and just left the file without any cover. Ridiculous amount of hole-picking when transferring money during the recent issues at PPL, which despite banks and numerous other companies having no issue at all, messed about asking for PI coverage and making ‘test’ transactions (PPL is a CLC regulated firm, not SRA so doesn’t have to have its own PI, this was an issue only resolved by work from us and the buyer, I think we’d still be waiting if left up to Rotheras). Not even sure they know what they’re doing and it seems they charge a premium price.

I was very reluctant to write this review as I believe everyone deserves a second chance after making mistakes. But the sheer amount of frustration and unresponsiveness I received in dealing with Rotheras leads me to say that unless I had to I would never work with them again. Ever.

To be clear, when they did respond it was very polite and professional. But considering they were supposedly doing a job I was paying for - I had to chase and chase and chase and chase. Emails were not replied to, phone calls not returned, weeks went by with the response 'I'll get to it" and eventually I had to complain to the head of the firm. Again, she was very helpful and polite.

But - I understand that people have huge workloads - so you hire someone else to help them get through it if it is unreasonable for them to do it all.

At one point, the gentleman I was working with just went on holiday for two weeks - didn't hand my job to anyone else - and as a result my buyer started threatening to pull out.

To be clear, no-one was ever rude and the work done was fine. But I felt completelyunvalued as a client, and the only people I have had to chase harder than this were a third-world South American government department.

I feel stressed just writing about this. Possibly the rest of their services are superb but buyer beware. I feel I have a personal responsibility to try and help someone else NOT go through what I did.