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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely amazing service and beautiful clothes, perfect for special gifts too I love Rose & Albert and I have since they started. I wouldn’t shop anywhere else for the little ones. I highly recom... Zobacz więcej

Oceniono na 1 z 5

Awful customer service. No response when I've been asking for a refund for returned items with a tracking number and proof of delivery! Lovely clothes but not worth buying from unless you're confiden... Zobacz więcej

Oceniono na 5 z 5

Came across this site by accident, but I’m so glad as now after many years of waiting, we finally have a Grandaughter & she is just going to look stunning with her new clothes, now having found Rose... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Rose and Albert stock the most incredible childrens clothes for your little ones. There is plenty of choice of gorgeous brands from Europe. Many items that I’ve previously purchased in spain are stock... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą dla niemowląt

Napisane przez firmę

We offer a handpicked collection of traditional baby & toddler clothes sourced from all over the world. A family run business with importance of excellent customer service at our heart. Stockists of over 30 incredible brands we strive to bring you the best. We work hand in hand with brands from across the UK & Europe including Sarah Louise, Babidu, Granlei, plus Pretty Originals & Wedoble. We are the only retailer in the UK to offer you access to the entire Petite Maison Kids range featuring stunning knitwear, and premium occasionwear. A highlight for us has been out gifting collections offering luxury gift sets to suit all budgets from £19 up to £120


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

221 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Highly recommend!

Such a beautiful selection of pieces that feel a bit special. Beautiful quality products aside the customer service each time I have used Rose & Albert has been excellent. I’ve been able to get special orders with no bother at all, the staff at the end of the phone have been really helpful.

14 listopada 2022
Opinia niezależna
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Thankyou so much Aasta ! I know our team love talking to you too x

Oceniono na 5 z 5

Perfect customer service

Perfect customer service, with a personal touch always! Great quality clothing, packaged so beautifully on delivery. I love shopping here and have done since my son was born!

1 grudnia 2022
Opinia niezależna
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Thankyou so much Chloe xxxxxxx

Oceniono na 5 z 5

So much thought goes into everything

So much thought goes into everything, even down to the packaging and presentation! Great service.

28 listopada 2022
Opinia niezależna
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Thankyou Kate! I remember those matching Christmas outfits the first year we opened 🥰

Oceniono na 5 z 5

First Class Boutique

I have been buying from Kate and her team at R&A for a number of years and have always had nothing but the best service. They stock the most beautiful ranges and are always on hand to answer questions you might have.

10 grudnia 2022
Opinia niezależna
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Sarah you’re amazing! Thankyou so much for your kind review, we love seeing your girls in R&A x

Oceniono na 5 z 5

Recommend

Lovely clothes so unique. I had an issue with a return and Kate went out of her way to help me. Brilliant customer service. Can't wait to order again. I always get compliments on my little girls clothes and it's thanks to r&r

25 listopada 2022
Opinia niezależna
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Thankyou so so much x

Oceniono na 5 z 5

Received gorgeous tracksuits for my…

Received gorgeous tracksuits for my little boys, looked so cute matching them and can’t wait for them to eeer Christmas Day. Picked up from the store as I live local, great quality and service, thanks

7 grudnia 2022
Opinia niezależna
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Thankyou so much Anna! We love the Christmas Day clothes xx

Oceniono na 5 z 5

I’ve bought many items from Rose and…

I’ve bought many items from Rose and Albert over the years, mostly gifts for friends and family for new borns and birthdays!
Amazing quality in the clothes and the items have all arrived on time and packed beautifully!
Would highly recommend purchasing from this company and will always buy baby clothes from here in the future!

2 grudnia 2022
Opinia niezależna
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Alix you’re a star! So grateful to you xx the best baby gift buyer ever x

Oceniono na 5 z 5

Repeat custom

Ordered the most gorgeous dress for my daughter for Christmas, so happy with the increased choice in bigger sizes as she is a very tall 5 year old! Also ordered our sons christening outfit from here and Kate was so helpful providing us a catalogue for Sarah Louise and sourcing when not usually stocked, would recommend to anyone

26 listopada 2022
Opinia niezależna
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We love love love helping you! X

Oceniono na 5 z 5

Lovely company .

I order from Rose and Albert every couple of months , always brilliant clothes , so helpful , I always message to check sizing and receive a reply. Packaging always seems like they are as happy to send the parcel as I am to receive it with gorgeous tissue wrapping and a little note.

1 grudnia 2022
Opinia niezależna
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Thankyou so much Alex xxxx

Oceniono na 5 z 5

Always amazing customer service from…

Always amazing customer service from this beautiful small business. Always happy to help and the most beautiful clothes. Fast delivery, the clothes arrive in the most gorgeous packaging making them feel very special and always excellent communication from the girls, happy to help. Would highly recommend and will definitely use this company again!

1 listopada 2022
Opinia niezależna
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Ann I’m so grateful to you x

Oceniono na 5 z 5

One of my absolute favourite shops for…

One of my absolute favourite shops for my little boy Mika. The biggest collection of the most beautiful clothes, so many beautiful collections! customer service is amazing too, thank you to everyone at Rose & Albert! 5 ⭐️ always!!

25 listopada 2022
Opinia niezależna
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Thankyou so much!

Oceniono na 1 z 5

I’m really disappointed

I bought a beautiful dress for my daughter, not cheap, I bought it on 25/11, it's been 15 days and I still haven't received it, I bought it for my baby's Christmas photoshoot, and the photos are tomorrow but I don't have the dress. I tried calling and sending several emails, but I got no answers. I’m really disappointed

9 grudnia 2022
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Odpowiedź od roseandalbert.co.uk

Hi Thainara. I am very sorry to read your review. I will discuss with our customer service team tomorrow & we’ll reach out to you straight away to put this right. Thankyou Kate

Oceniono na 5 z 5
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Odpowiedź od roseandalbert.co.uk

Thankyou Carly. We have definately been up against challenges this season with strikes across the UK’s biggest delivery network. We have worked hard with other delivery companies to mitigate the disruption to our customers & Im thrilled to read that you had a positive experience with delivery. Thankyou for taking the time to feedback. It means a lot. Kate

Oceniono na 5 z 5

Great customer service

Great customer service, regular updates and a beautiful product. Thank you

6 grudnia 2022
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Thankyou Mrs Thompson, your review means so much to us & it’s lovely to hear you are happy x

Oceniono na 2 z 5

No care in packaging whatsoever

Not one for Leaving negative reviews but fuming with the way this package arrived! £150 for a delicate pearl an tulle occasion dress and literally thrown from the hanger into a tiny plastic bag, no tissue paper to protect it nothing. The tulle was massive compared to the bag it was shoved in 🙄 I’ve sent eBay items better presented than that.

8 grudnia 2022
Opinia niezależna
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Odpowiedź od roseandalbert.co.uk

Hi Emma - I can only apologise that you received this dress in this way. We usually send all Sarah Louise occasionwear in a reusable white gift box which helps to protect the item & of course make it feel special for you when opening the dress for your child’s special day / moment. I will discuss with our customer service team on Monday & reach out to you to discuss a way of rectifying this mistake. Thankyou Kate

Oceniono na 5 z 5

Beautiful Clothing

Kate and her staff are lovely and extremely helpful. A fabulous shop selling beautiful clothes - I’ll definitely be back!

24 listopada 2022
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Thankyou so much kate! Lovely to see you as always xx

Oceniono na 5 z 5

Absolutely love rose and Albert first…

Absolutely love rose and Albert first time buying and clothes from them but love the quality

14 listopada 2022
Opinia niezależna
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Jodie this is such an amazing review to receive (especially on a Monday :)) Thankyou, so pleased you are happy Kate x

Oceniono na 5 z 5

A beautiful and wide range of clothing…

A beautiful and wide range of clothing brands for both boys and girls. Excellent customer service and all from a very lovely owner and her team.

1 listopada 2022
Opinia niezależna
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Kate thankyou for your very kind review! We try our very best x

Oceniono na 5 z 5

Rose and Albert have some of the most…

Rose and Albert have some of the most beautiful clothes for children I’ve seen. They have great customer service and shipping was fast.

18 października 2022
Opinia niezależna
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Odpowiedź od roseandalbert.co.uk

Wow Candace, this is a lovely review, thankyou so much. Customer service is so important to us & something we work on every day Kate x

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