Absolutely amazing service and beautiful clothes, perfect for special gifts too I love Rose & Albert and I have since they started. I wouldn’t shop anywhere else for the little ones. I highly recom... Zobacz więcej
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Awful customer service. No response when I've been asking for a refund for returned items with a tracking number and proof of delivery! Lovely clothes but not worth buying from unless you're confiden... Zobacz więcej
Came across this site by accident, but I’m so glad as now after many years of waiting, we finally have a Grandaughter & she is just going to look stunning with her new clothes, now having found Rose... Zobacz więcej
Reakcja na opinię
Rose and Albert stock the most incredible childrens clothes for your little ones. There is plenty of choice of gorgeous brands from Europe. Many items that I’ve previously purchased in spain are stock... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We offer a handpicked collection of traditional baby & toddler clothes sourced from all over the world. A family run business with importance of excellent customer service at our heart. Stockists of over 30 incredible brands we strive to bring you the best. We work hand in hand with brands from across the UK & Europe including Sarah Louise, Babidu, Granlei, plus Pretty Originals & Wedoble. We are the only retailer in the UK to offer you access to the entire Petite Maison Kids range featuring stunning knitwear, and premium occasionwear. A highlight for us has been out gifting collections offering luxury gift sets to suit all budgets from £19 up to £120
Dane kontaktowe
Unit B, Arnos House, Wakefield road, L30 6TZ, Liverpool, Zjednoczone Królestwo
- 07983752160
- Hello@roseandalbert.co.uk
- roseandalbert.co.uk
4,2
Dobra
221 recenzji
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Highly recommend!
Such a beautiful selection of pieces that feel a bit special. Beautiful quality products aside the customer service each time I have used Rose & Albert has been excellent. I’ve been able to get special orders with no bother at all, the staff at the end of the phone have been really helpful.
14 listopada 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Thankyou so much Aasta ! I know our team love talking to you too x
Perfect customer service
Perfect customer service, with a personal touch always! Great quality clothing, packaged so beautifully on delivery. I love shopping here and have done since my son was born!
1 grudnia 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Thankyou so much Chloe xxxxxxx
So much thought goes into everything
So much thought goes into everything, even down to the packaging and presentation! Great service.
28 listopada 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Thankyou Kate! I remember those matching Christmas outfits the first year we opened 🥰
First Class Boutique
I have been buying from Kate and her team at R&A for a number of years and have always had nothing but the best service. They stock the most beautiful ranges and are always on hand to answer questions you might have.
10 grudnia 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Sarah you’re amazing! Thankyou so much for your kind review, we love seeing your girls in R&A x
Recommend
Lovely clothes so unique. I had an issue with a return and Kate went out of her way to help me. Brilliant customer service. Can't wait to order again. I always get compliments on my little girls clothes and it's thanks to r&r
25 listopada 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Thankyou so so much x
Received gorgeous tracksuits for my…
Received gorgeous tracksuits for my little boys, looked so cute matching them and can’t wait for them to eeer Christmas Day. Picked up from the store as I live local, great quality and service, thanks
7 grudnia 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Thankyou so much Anna! We love the Christmas Day clothes xx
I’ve bought many items from Rose and…
I’ve bought many items from Rose and Albert over the years, mostly gifts for friends and family for new borns and birthdays!
Amazing quality in the clothes and the items have all arrived on time and packed beautifully!
Would highly recommend purchasing from this company and will always buy baby clothes from here in the future!
2 grudnia 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Alix you’re a star! So grateful to you xx the best baby gift buyer ever x
Repeat custom
Ordered the most gorgeous dress for my daughter for Christmas, so happy with the increased choice in bigger sizes as she is a very tall 5 year old! Also ordered our sons christening outfit from here and Kate was so helpful providing us a catalogue for Sarah Louise and sourcing when not usually stocked, would recommend to anyone
26 listopada 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
We love love love helping you! X
Lovely company .
I order from Rose and Albert every couple of months , always brilliant clothes , so helpful , I always message to check sizing and receive a reply. Packaging always seems like they are as happy to send the parcel as I am to receive it with gorgeous tissue wrapping and a little note.
1 grudnia 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Thankyou so much Alex xxxx
Always amazing customer service from…
Always amazing customer service from this beautiful small business. Always happy to help and the most beautiful clothes. Fast delivery, the clothes arrive in the most gorgeous packaging making them feel very special and always excellent communication from the girls, happy to help. Would highly recommend and will definitely use this company again!
1 listopada 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Ann I’m so grateful to you x
One of my absolute favourite shops for…
One of my absolute favourite shops for my little boy Mika. The biggest collection of the most beautiful clothes, so many beautiful collections! customer service is amazing too, thank you to everyone at Rose & Albert! 5 ⭐️ always!!
25 listopada 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Thankyou so much!
I’m really disappointed
I bought a beautiful dress for my daughter, not cheap, I bought it on 25/11, it's been 15 days and I still haven't received it, I bought it for my baby's Christmas photoshoot, and the photos are tomorrow but I don't have the dress. I tried calling and sending several emails, but I got no answers. I’m really disappointed
9 grudnia 2022
Odpowiedź od roseandalbert.co.uk
Hi Thainara. I am very sorry to read your review. I will discuss with our customer service team tomorrow & we’ll reach out to you straight away to put this right. Thankyou Kate
Excellent quality and delivered quick
25 listopada 2022
Odpowiedź od roseandalbert.co.uk
Thankyou Carly. We have definately been up against challenges this season with strikes across the UK’s biggest delivery network. We have worked hard with other delivery companies to mitigate the disruption to our customers & Im thrilled to read that you had a positive experience with delivery. Thankyou for taking the time to feedback. It means a lot. Kate
Great customer service
Great customer service, regular updates and a beautiful product. Thank you
6 grudnia 2022
Odpowiedź od roseandalbert.co.uk
Thankyou Mrs Thompson, your review means so much to us & it’s lovely to hear you are happy x
No care in packaging whatsoever
Not one for Leaving negative reviews but fuming with the way this package arrived! £150 for a delicate pearl an tulle occasion dress and literally thrown from the hanger into a tiny plastic bag, no tissue paper to protect it nothing. The tulle was massive compared to the bag it was shoved in 🙄 I’ve sent eBay items better presented than that.
8 grudnia 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Hi Emma - I can only apologise that you received this dress in this way. We usually send all Sarah Louise occasionwear in a reusable white gift box which helps to protect the item & of course make it feel special for you when opening the dress for your child’s special day / moment. I will discuss with our customer service team on Monday & reach out to you to discuss a way of rectifying this mistake. Thankyou Kate
Beautiful Clothing
Kate and her staff are lovely and extremely helpful. A fabulous shop selling beautiful clothes - I’ll definitely be back!
24 listopada 2022
Odpowiedź od roseandalbert.co.uk
Thankyou so much kate! Lovely to see you as always xx
Absolutely love rose and Albert first…
Absolutely love rose and Albert first time buying and clothes from them but love the quality
14 listopada 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Jodie this is such an amazing review to receive (especially on a Monday :)) Thankyou, so pleased you are happy Kate x
A beautiful and wide range of clothing…
A beautiful and wide range of clothing brands for both boys and girls. Excellent customer service and all from a very lovely owner and her team.
1 listopada 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Kate thankyou for your very kind review! We try our very best x
Rose and Albert have some of the most…
Rose and Albert have some of the most beautiful clothes for children I’ve seen. They have great customer service and shipping was fast.
18 października 2022
Opinia niezależna
Odpowiedź od roseandalbert.co.uk
Wow Candace, this is a lovely review, thankyou so much. Customer service is so important to us & something we work on every day Kate x
Odpowiedź od roseandalbert.co.uk
Thankyou! Kate x
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