I bought 3 dozen roses that were blue and black for my girl friend's birthday. She never seen roses that color or combination before. She has a back story about buying a blue rose for herself every ye... Zobacz więcej

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Excellent communication, great delivery service. Delivered as promised. Beautiful flowers, my girl literally said they are the most beautiful flowers she has ever seen. Will definitely order more ros... Zobacz więcej
I was charged a $20 special Saturday delivery fee after the order said free shipping and I did not request special Saturday delivery. I sent a message through the chat portal on 10/19 to ask to have... Zobacz więcej
I made a mistake and did not put in a delivery date, so it defaulted to in 3 days when I did not need it for 6 weeks. It was a Sunday and I was really concerned. But customer service reached right... Zobacz więcej
Informacje dotyczące firmy
O Rosaholics
Napisane przez firmę
Our Story
Flowers are the best creation of nature, and they give us wonder and pleasant emotions. The Rosaholics dates back to the early 2000s. The love for flowers and the desire to spread such beauty influenced the creation of the brand. It all started with unique greenhouses at a height where the best conditions are available. Sunlight and a piece of invested soul and strength helped to start the work. Growing the best roses allowed us to develop and go beyond the gift of beauty.The family farm has been growing ecological flowers for many years. This approach guarantees the quality and freshness of roses. We care about each of our clients, so the quality of our flowers is premium. Before your order, the flowers start to be assembled. Professional florists put their hearts and souls into each arrangement to make it unsurpassed. We deliver flowers of incredible beauty and freshness to 87 countries.
Listing of unique features of products and services.
We are committed to maintaining our customer service and preserving the quality of our flowers. Rosaholics are proud of the beautiful customer testimonial and try to improve your experience in choosing flowers. When you select us, you are choosing high-quality flowers and their exceptional quality and freshness.How We Ensure Quality
To ensure that you receive superior quality and freshness, we take great care of the flowers. Testimonial Rosaholics show that we are doing everything right and moving in the right direction.Dane kontaktowe
495 Brickell Ave, 33131, Miami, Stany Zjednoczone
- +1 (786) 206-0183
- hello@rosaholics.com
- rosaholics.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The Manchester roses were beautiful
The Manchester roses were beautiful. They looked even better in person. They came in perfect condition and have stayed alive for weeks!

Odpowiedź od Rosaholics
Order took a whole week to process and…
Order took a whole week to process and ship than they are trying to deliver the flowers in a day that no one would be at the location to receive them.

Odpowiedź od Rosaholics
The customer service not only is very…
The customer service not only is very helpful but they respond extremely fast to respond and help with any concerns!!

Odpowiedź od Rosaholics
I ordered on Tuesday and my order is…
I ordered on Tuesday and my order is not scheduled to be delivered until the following Tuesday... why wasnt my order processed and shipped until Thursday? Thats unacceptable.

Odpowiedź od Rosaholics
I bought the roses from Rosaholics and…
I bought the roses from Rosaholics and they were beautiful when they arrived and they’re still beautiful after 2 weeks. Some are still opening up. Key is change out the water. My wife absolutely loves them and that they’re still around and lasting a long time. Great product will be buying again

Odpowiedź od Rosaholics
Do not order from them
First off, I was told on the website that flowers would be here by Friday when ordered. Then it charged me for a Saturday deliver which would have still been late but I would have been more okay with. Then I get told in an email that they will be here Monday when they were due Friday. I clicked on the UPS delivery and it says it would be here Wednesday. So I am very dissatisfied and disappointed. I wouldn’t have even ordered them from you if I knew that. I spent a lot of money on them and they will be here almost a week late. That is insane and very disappointing. I will make sure to let people know now to purchase from your company. This was for my fifth wedding anniversary and you blew it. Also, why am I charged an additional fee for weekend delivery fee if it’s not even going to be delivered on the weekend or even close to the delivery date I was promised?

Odpowiedź od Rosaholics
Best Roses Ever!
Easy to shop and pay as well as to navigate the website. Flowers are AMAZING and unique. A+

Odpowiedź od Rosaholics
You sent me an advertisement email…
Update: Roseaholics contacted me and are getting me those special roses before my anniversary. Its great when a company has good customer service.
Thank you again!
You sent me an advertisement email saying special selection for you our valued customer. My wifes favorite roses the sweet caroline were in there but i could bot purchase them because that was for vip and gold customers only.
I would have liked to have bought that for our anniversary.

Odpowiedź od Rosaholics
Beware of creepy crawlies
I ordered roses last week. The roses came in Saturday as they originally projected. First, the roses were limp and dull. 4 were broken and there were two bugs crawling on the box. I immediately reached out. There was an automatic response saying they would not be available on Monday. I took photos of the broken roses, how limp they were and the bugs. I discarded the roses immediately first because I was scared of the bugs but even if there were not bugs, I would have asked for compensation for the broken roses. Two of the 4 broken roses were discolored at the point of breakage which showed it was broken for days. I captured that in photos. When they finally reached out to me, they asked for photos of ridiculous things like the tissue which I provided. But they did not tell me that on the day. Regardless, I preserved enough photos to cover most of their demands- except the tissue.They responded finally that I had not shown cause for a refund. Now I paid for insurance of these flowers because they were being shipped from another country. Why did I pay for insurance for just this situation when they have no desire to refund when there is proof? I am only now seeing how low their rating is on trust pilot. Had I seen this I would not have bought their flowers.They are not trustworthy and they engage in devious insurance schemes - if something is bug infested and broken and I paid the insurance fee, regund me please. Spend your money elsewhere. I will be sharing on social media my experience because their response was so disgusting.
Update: after seeing this review, they responded offering new roses, acknowledging the broken roses and admitted that they may have overlooked the mites as they could not be seen in the photo. I do not want their roses and the new creepy crawlies they might come with. I paid for insurance. I want a full refund. I understand that the cost of insurance cannot be refunded. When they act with integrity and stand behind their products and services, we can talk. Until then, I want my money as their product was insured. The flowers were for my birthday. It is long gone. They did not fulfill their part of these contracted services. I want good service and I want them to act with integrity. Their behavior is unacceptable.

Odpowiedź od Rosaholics
Rosaholics is a First Class Floral…
Rosaholics is a First Class Floral Company. They provide Top-Tier Flowers and Excellent Service to make your floral experience Amazing!! Their flowers are Exotic and Unique. You will not find flowers similar to their Beauty and quality anywhere else. I have purchased the Unicorn Flowers and they were Breathtaking when they arrived!! I also purchased the 50 Assorted 40 inch long stem roses as a gift!! These flowers are Enchanting and Magical!! They always have an Exquisite selection to choose from. Rosaholics makes every occasion and special event Memorable and Remarkable!! This is the only Florist that My Family will ever go to for Gorgeous and Fabulous Flowers! Rosaholics is committed to providing EXCELLENCE and treating you like Royalty!! Place your order today for an Incredible and Magnificent Floral Experience!!! Get the flowers that You and Your Loved Ones Truly Deserve!!

Odpowiedź od Rosaholics
Argento
The roses i ordered this time were the Argento roses, the blooms and leaves are enormous. My wife grew up with family that owned a florist shop and she was absolutely amazed with flowers. Also she works closely with several UF agents and these blooms garnered all of their attention.
The only hiccup I encountered was a ceramic vase I upgraded to and did not recieve, I got a clear glass vase instead, but customer service refunded the difference of the price.
These, as well as previous, roses are longer stemmed than what is generally available at local florist from what I've seen. So arranging them as a big bouquet or staggering them should be no problem for anyone.
I will definitely purchase again.

Odpowiedź od Rosaholics
Poor customer service
Placed an order and tried to cancel in the same day within hours. Their delivery is not next day or same day as most florists are. The date for delivery they gave me was at least a week away. They chose not to credit my order by canceling the same day but said they would put it on hold until they got a satisfactory reason. I believe this is a completely poor way to do business and I would be wary of anyone in the future using this business. Update: I asked the company to go ahead and ship the flowers anyway because I knew they wouldn’t refund my money. They send me another email that said they wouldn’t ship unless I sent them yet another email to ship (??) so it was delayed a day later. Keep in mind this is about a 6 day delivery. My recipient received that flowers many days later and they were fine. Nothing you can’t buy at a grocery store for $19.99 but it had to be shipped so I guess most of the cost is shipping. Also, the company has asked me twice to change my review here on Trustpilot which I consider to be continued unprofessionalism. If anything I have written is incorrect, I suggest they respond directly to this review. In the future I have blocked them from my email and would never use them again. Update 2: I have all the email receipts from our conversations. Saying my review doesn’t reflect facts is a lie. You cant point specifics in my review that are wrong because it is all factual. You are attempting to mislead potential customers.

Odpowiedź od Rosaholics
My Girl loved the roses
My Girl loved the roses. I like being different, and the variety of exotic roses makes the gesture even more special.

Odpowiedź od Rosaholics
What started off as wilted ended up absolutely beautiful
Well, my experience did not start off very well. Whether it was a system error the company error or my error. I received my roses a week early. This was a gift to myself for my birthday, which was on the 19th but instead I received the two dozen of roses on the ninth. When I got home that evening, I opened the box and the roses looked horrible like they were dying I immediately sent an email with pictures showing them that the roses were dying, and I wanted a refund or new roses. They responded with instructions on how to revive the roses I had did everything they had stated in the email except carefully peeling back the outer pedals, which were very hard and looked as though they were dying I did that in the next morning they honestly started to look a lot better and by day two the roses were absolutely beautiful. I emailed the customer specialist back to tell her suggestions worked and sent pictures of the roses. Now again, the roses were for my birthday and because of how expensive these roses were, as much as I wanted to order another bouquet of roses it wasn’t in my budget. When they responded, she was happy to hear that my roses had come back to life and understood the cost of ordering yet another two dozen of roses so she gave me a discount of some sort. I’m not sure what the discount is, but I appreciate the gesture. I would definitely buy roses from Rosaholics again.

Odpowiedź od Rosaholics
Great customer service
I ordered roses to be delivered in two days on a Saturday but I forgot to change the delivery address. I immediately contacted Rosaholics and explained what happened. They were quick to respond and let me know they would handle it for me. My friend received her birthday roses on Saturday. She sent me a video of them and they are beautiful!

Odpowiedź od Rosaholics

Odpowiedź od Rosaholics
I ordered SPECIFICALLY PEONIES and…
I ordered SPECIFICALLY PEONIES and roses were sent instead. After I contacted customer service she requested several photos the roses so she might send out MORE ROSES.
I ORDERED PEONIES. CMON people, lets get it together, ruining birthday gifts, just correct the mistake.

Odpowiedź od Rosaholics
I ordered the black rose bouquet for a…
I ordered the black rose bouquet for a special lady and she loved them! Fantastic handling and beautiful product. Definitely will shop again!

Odpowiedź od Rosaholics
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