Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Posted tracking info was incorrect but it got here eventually after several weeks. Unfortunately it is not as described. There appears to be a thin layer of printed material with the pattern on top of... Zobacz więcej

Oceniono na 2 z 5

Loved the fabric but the duvet cover had no straps or buttons to attach to an insert. Cheaply made. Would love to return

Oceniono na 4 z 5

I bought 9 items and 4 of them were broken BUT I received good help and a lot of care when being shipped replacements. Great Customer Service.

Reakcja na opinię

Oceniono na 2 z 5

Unfortunately, the size and coloured I received was completely different to what I ordered. Apparently there were issues in the warehouse but already my order took a month to arrive and now I have to... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dekoracje i architektura wnętrz

Napisane przez firmę

roomtery - is an online store featuring aesthetic room decor selected and divided across all the most popular aesthetics such as pastel aesthetic, indie, soft girl aesthetic, grunge, cottagecore aesthetic, dark academia and many more. We are happy to make shopping fun and convenient to help you make your dream room come true!


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 38% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

You canceled my order with no reason…

You canceled my order with no reason given

8 czerwca 2025
Logo roomtery

Odpowiedź od roomtery

Hi CJ,

We’re very sorry for the frustration caused. Your order was automatically canceled by our system due to a potential fraud risk flag. This is a precaution we take to protect our customers and our platform.

If you believe this was an error, please contact our support team at hello@roomtery.com, and we’ll be happy to review the details and assist you further.

Thank you for your understanding.

Oceniono na 5 z 5

Amazing to decorate room

I love this website, im trying to decorate my room and this is really helpful, so many aesthetic stuff and it’s all sorted out pretty well, I unfortunately lost my wish listed item after a while cause the page unloaded I think

3 maja 2025
Oceniono na 1 z 5

A scam

I bought two bedding sets, one had a massive rip and the other completely inaccurate, both the wrong size, and a horrible material.
They ignored my emails for weeks and did not respond for a return or refund.

24 marca 2025
Opinia niezależna
Oceniono na 3 z 5

I liked the bedding but did not like…

I liked the bedding but did not like how long it took for the bedding to get to me

10 lutego 2025
Logo roomtery

Odpowiedź od roomtery

Thank you for sharing your feedback—I’m glad you liked the bedding! As I can see, your order was delivered in 12 days, which is within our shipping policy. I apologize for any inconvenience this delay may have caused. We’re continuously working to improve our delivery times.

Oceniono na 2 z 5

Ordered rechargable but got battery powered lights instead

I ordered night lights for my nieces. The shipment took a long time to get here. And it was the wrong ones . I kept them anyway to avoid more hassle. The girls will enjoy these anyway I'm sure .

4 lutego 2025
Logo roomtery

Odpowiedź od roomtery

Hi, Rebecca. I'm really sorry to hear that you received the wrong night lights. We are still a tiny team and sometimes mess up the orders. If you’d prefer the rechargeable lights you originally ordered, I can arrange for a replacement to be sent to you. Just let me know here: hello@roomtery.com

Oceniono na 1 z 5

Never received my order and they did…

Never received my order and they did little to fix the problem

14 stycznia 2025
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Odpowiedź od roomtery

Hi, Alvaro! As I can see, our team reached out to you on this matter on Feb 17, updating on the status of your order, and got no response back from you.
As for now, the order was delivered on March 3rd and the package is marked as received. If there's still any problem with your order, please get back to us asap at hello@roomtery.com

Oceniono na 3 z 5

i was not really satisfied with one product I got...

i was not really satisfied with one product that I got. but returning it was easy so i'm greatful for that :) But the other product I bought i'm very happy with.

8 stycznia 2025
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Odpowiedź od roomtery

Thank you for your feedback! I'm sorry to hear that one of the products didn't meet your expectations, but I'm glad the return process was smooth for you. We always strive to make things as hassle-free as possible.

Oceniono na 2 z 5

Not great

Unfortunately, the size and coloured I received was completely different to what I ordered. Apparently there were issues in the warehouse but already my order took a month to arrive and now I have to wait another month. They didn’t even reimburse me for the time I’ve had to wait and frustration this has caused me. I spent over $150AUD on this so it is extremely disappointing to see my order get treated like it was nothing. Thankfully there’s a new set on its way but the fact I’ve had to wait 2 months is honestly appalling.

29 stycznia 2025
Logo roomtery

Odpowiedź od roomtery

Hi, Gabriella! I’m really sorry for the frustration and delays you’ve experienced with your order. I completely understand how disappointing this must be, especially after waiting so long. While I’m glad to hear that a new set is on its way, I know this situation wasn’t ideal, and we truly appreciate your patience. Please contact me at hello@roomtery.com after receiving the replacement bedding, and I will work on an appropriate compensation for you.

Oceniono na 2 z 5

The quality does not match the price

The quality does not match the price. Fabric is cheap microfiber. The hemming of the edges looks unprofessional. One of the items I purchased (a little tiny lamp) broke the first time it fell. The dimensions in the descriptions are incorrect.

8 stycznia 2025
Logo roomtery

Odpowiedź od roomtery

I'm sorry to hear that your order didn’t meet your expectations. We strive to provide quality products, so we take your feedback seriously. If there were any inaccuracies in the product descriptions or issues with defective items, we’d love the opportunity to make it right.

Please reach out to us at hello@roomtery.com, and we’ll be happy to assist you with a resolution. We appreciate your honest review and the chance to improve your experience!

Oceniono na 3 z 5

Super Cute! But Fitted Sheet Doesn't Fit :(

I ordered a bedding set off of Roomtery and really liked it! It came in looking correctly with all the same colors as the photo. The only issue I had was the bedsheet I ordered didn't fit my bed correctly :(. I have a queen-sized mattress and ordered a queen-sized set but the fitted sheet doesn't completely fit over the sides of my mattress. I'm not sure if I should've ordered a king size instead? The cut of the fitted sheet also doesn't seem like it makes sense for a mattress. It's like it's cut as a square as opposed to a rectangle. I really like the set but I can't use it. If Roomtery replies or sees this is there any way I can return just the fitted sheet or exchange just the sheet itself?

1 lutego 2025
Opinia niezależna
Logo roomtery

Odpowiedź od roomtery

Hey! Thank you for your review! We're so glad you love the bedding set, but we’re sorry to hear about the issue with the fitted sheet. It definitely should fit a standard queen-sized mattress properly.

Please reach out to us at hello@roomtery.com, and we’ll be happy to look into a solution for you—whether that’s an exchange or another way to make this right. We appreciate your support and want to make sure you're completely satisfied!

Looking forward to assisting you.

Oceniono na 1 z 5

Why is it so hard to return things to…

Why is it so hard to return things to roomtery? really comes across poorly-you just keep delaying or being non-responsive with the hope that people give up. As requested pictures of the item have been sent to you and it's still being "initiated" according to Mark L. Lesson learned-never again.

30 grudnia 2024
Opinia niezależna
Logo roomtery

Odpowiedź od roomtery

Hi, Tom! I've sent you the return label on January 9th, as well as answered all your requests by email. Please check your spam folder =((

Update: Customer missed emails from us. Now already shipped the item back for a refund.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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