They do a great job of helping with their products when there is a problem. Tough to get someone on the phone but email is sufficient. I am old school I like to speak to someone personally. Work o... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My purchase is my 4th Rome Tech case. 4 different phones over time and each time the Rome Tech case fits my phone. It really is that simple. the case is built to fit the phone and it performs it's... Zobacz więcej
Arrived quickly, no issues! I bought this CMOS battery to replace the one on my small Dell Inspiron 11-3152, which kept making 5 really loud beeps whenever I turned it on. Once I put the new one in, t... Zobacz więcej
Great Customer Service- had a defective, they got right on it...rep actually called me to verify my address, told me the unit would ship same day! What more could you ask for?! One side note - my... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Rome Tech was founded in 2014 in the historic city of Philadelphia, driven by a passion for technology and a mission to create innovative protective solutions for mobile devices. We specialize in designing and manufacturing multifunctional phone cases for Apple and Android smartphones that not only offer exceptional protection but also enhance the user experience. Our in-house team of talented designers, engineers, and technicians work collaboratively to develop unique and stylish cases that cater to the diverse needs of smartphone users. From concept to production, our experts meticulously design, test, and certify each product to ensure unparalleled quality and performance. In addition to our standard product line, Rome Tech offers custom case solutions for businesses, helping them to showcase their brand identity while providing employees with functional and durable phone protection. We understand the importance of staying connected in today's fast-paced world and strive to deliver solutions that keep your devices safe and secure. At Rome Tech, we believe that excellent customer service is just as important as the products we create. Our dedicated support team is always on hand to assist with any questions or concerns, ensuring a seamless and satisfying experience for our valued clients. As a company that is passionate about technology, we are committed to constantly evolving and expanding our product range. Rome Tech is your trusted partner for innovative and reliable protective solutions for your mobile devices, and we look forward to exceeding your expectations.
Dane kontaktowe
141 Route 130 S Ste I # 307, 08077, Cinnaminson, Stany Zjednoczone
- 856-336-8157
- support@rometechcases.com
- rometechcases.com
Odpowiada na 100% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I mistakenly ordered the wrong battery…
I mistakenly ordered the wrong battery (X1 Carbon Gen3 instead of X1 Carbon Tablet Gen 3), a simple mistake that could have happened to anyway.
The customer service was really excellent and prompt and gave me a refund as well.. really going the extra mile.
I know where to get my unusual / odd batteries next time :)
Thanks fella's.
Iain.
INCREDIBLE CS
I wrote to the manufacturer and they immediately responded with the replacements. Absolutely AMAZING CUSTOMER SERVICE!!!!
Great Service!
The company reached out to me and asked what I wanted to do after it became clear that there would a be a significant delay through no fault of their own. So, just for great customer service 5/5! The case is very good and does what I want/need it to do: protect my Sonim XP -10
Tremendous warranty service.
The communication and turn around time for the replacement case was mind boggling. Will buy additional products from them.
We will never buy anywhere else …
We love just one type of case for both of are phones, and Rome Tech has them , never been able to find anywhere else. Thank you Rome Tech
Really pleasant customer service
After received product (small CMOS battery) had little bit different connector, they generously offered a few different solutions. They offered to send correct new product but also another faster solution. After a little wait overlapping holiday season, they sent me the correct battery and I happily received it unexpectedly fast. (Faster solution was also very clever and useful.)
After service was excellent
It was Awesome!!
It was great, I've been looking for this stuff for a while and I finally found it thanks to you guys. Great quality and care
This company stands behind their warranty.
This company stands behind their product. It only took once for me to reach out about the warranty and it was resolved almost immediately. I will continue purchasing from this company for future products offered.
This is the second kickstand holster…
This is the second kickstand holster case I have purchased for my iPhone 13 mini from Rome Tech. Gave you 4 stars the first time because the case had sharp edges I had to file down. The problem has been fixed on this one. Great price and delivered in about 5 days.
Top quality experience
Top quality experience! Customer service was very quick, efficient. Products were a great value too, couldn't ask for anything more
The Sonim XP10 Case/Holder combo
The case/holder combination fits perfectly and works just right.
Best Not Sure of Date.
Best customer service experience I ever had. These people are professional and friendly. Great company.
I damaged my Fold 4 holder and it was…
I damaged my Fold 4 holder and it was replaced free of charge, even though it was my fault. Great service
The person on the tech desk was polite…
The person on the tech desk was polite and respectful. She realized they had a problem with the product and immediately sent me a new one. The product is excellent and really protects my phone. The replacement has some glue applied to hold the pin in place where the original did not have this. I think it will last this time.
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