Steff was absolutely brilliant, he came out to assess a blocked drain which turned out to be a bigger job than we thought and he was extremely kind, upfront about costs, and they sorted it really quic... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Drains blocked on a Saturday evening and Roman Rod came out at 8.00am on a Sunday morning so we do not close the business in a catering establishment and cancel all the booking for Sunday. They saved... Zobacz więcej
Reakcja na opinię
Sam was very reassuring and friendly. My outside drain was unblocked swiftly and efficiently at a time to suit my schedule. He also provided some welcomed advice on making a small adaptation to the pi... Zobacz więcej
Reakcja na opinię
I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Dane kontaktowe
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, Zjednoczone Królestwo
- 01225 332181
- Info@romanrod.com
- romanrod.com
4,9
Doskonała
274 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast and efficient service phoned in…
Fast and efficient service phoned in the morning and they were site by lunchtime.
Clear our blocked drain with no fuss and the cost was very reasonable.
Excellent team and great service, highly recommended.
11 sierpnia 2025
Odpowiedź od Roman Rod Ltd
Thanks for the review and kind words Scott, always happy to help you out when needed! Anything you need in the future let me know!
They send emails to the wrong address
21 sierpnia 2025
Odpowiedź od Roman Rod Ltd
Hi Pam,
After some investigating, hands up – this one’s on us. When the invoice was first sent, a small typo (one stray full stop) meant it landed in the wrong inbox. Months later it was corrected and paid by the right person, but understandably you were left with the original.
The good news is we weren’t left for long with a late payment – the bad news is we now have a 1-star review to show for it!
I’m genuinely sorry for the mix-up and have made sure it won’t happen again. We pride ourselves on being accurate and professional, so this was a rare slip.
Hopefully you will forgive me!
Sam
Excellent service as usual first class…
Excellent service as usual first class company with a great team
12 sierpnia 2025
Odpowiedź od Roman Rod Ltd
Thanks Simon, always on call to help you out when needed. Good to see you again and thanks for reviewing!
All the best,
Sam
quick and efficient service
Sam at Roman Rod responded very quickly to my request for help clearing a blocked down pipe. All sorted in minutes with a high pressure jet, and at a fair price. Happy to recommend.
11 sierpnia 2025
Odpowiedź od Roman Rod Ltd
Thanks for reviewing Peter! Having the right kit makes light work of a lot of blockages these days and happy to have been able to help you out!
Sam
Great communications and timely service
Great communications and timely, friendly, tidy service.
5 sierpnia 2025
Odpowiedź od Roman Rod Ltd
Thanks so much for your review! Happy to help in the future if you need us!
Sam
A brilliant service
Sam did a fantastic job for us today. Having a blocked main drain is a stressful situation. I called Roman Rod at 5pm the evening before they were able to make changes to their diary to fit us in as a priority the next morning. Sam arrived by 8.15 and had cleared the drain by 8.30! It was such a relief. I would 100% recommend Roman Rod and their brilliant service. Thank you again
5 sierpnia 2025
Opinia niezależna
Odpowiedź od Roman Rod Ltd
Hi Marc, thanks for taking the time to review our service. It was no trouble at all squeezing you in and I am happy we were able to help on this one. Those drains should stay free flowing but if you do get any more issues then don’t hesitate to call me. Thanks again for the review, really helps Business like mine!
Sam
Really prompt and professional service…
Really prompt and professional service at a very competitive price.
30 lipca 2025
Odpowiedź od Roman Rod Ltd
Thank you Paul! We aim to be competitive as possible with our prices!
Sam
Odpowiedź od Roman Rod Ltd
Thanks Mr Mann! Happy to have been able to help. Call us if you need anything again in the future!
Sam
Excellent experience
Excellent experience, Sam and Steph were proactive, knowledgeable and respectful throughout the visit. They went above and beyond and I would happily recommend them to anyone.
25 lipca 2025
Odpowiedź od Roman Rod Ltd
Thank you Beth, glad we could help. If you need anything in the future don’t hesitate to call us!
Sam
Friendly and checked other things which…
Friendly and checked other things which weren't part of the job to make sure everything was good
21 lipca 2025
Odpowiedź od Roman Rod Ltd
Thanks Terry, and thanks for the kind review!
Sam
Sam was just brilliant
Sam was just brilliant. We had problems with flooding in the excavation holes for our extension and he came straight out as work had stopped. He found out our neighbours’ storm drain was blocked and he cleared it that day and showed us the camera inspection after he’d done it. Found out our neighbours had DynoRod out 4 years previously for the same drain, but they hadn’t been able to solve the problem. He also inspected their sewer which looked ok on the camera, but when the dye he recommended was added into that drain, we could see it seeping into our excavation holes. The neighbours are now sorting out their drains and we can get on with our extension. So pleased to get to the bottom of this, our garage has been flooding for years and now we know why.
Thankyou Sam@RomanRod
17 lipca 2025
Opinia niezależna
Odpowiedź od Roman Rod Ltd
Michael that’s such a great review to return to, thank you for taking the time to write it. This was a bit of a multi faceted issue and I’m just happy we had the kit to deal and know how to deal with it! Really happy to have been of services, good luck with the work you are having done and let me know if you need me in the future.
Sam
Proffesional service delivered
Sam provided the service we asked for proffesionally and effectively. Sam is very personable and explains what he's doing and why.
Highly recommended and I would use again.
7 lipca 2025
Odpowiedź od Roman Rod Ltd
Thanks Keith, very kind of you to take the time to review. Happy to have been of service and here if you need anything in the future!
Sam
Amazing and quick service
Amazing and quick service, unblocked a very stubborn blockage as a last resort... Saved a fortune
14 lipca 2025
Odpowiedź od Roman Rod Ltd
Thanks for your very kind review Chris! Glad we got this one sorted for you and that your drains are now flowing freely once more!
Sam
Professional Service
Sam was very professional, clean and tidy. He quickly identified and sorted our problem.
1 lipca 2025
Odpowiedź od Roman Rod Ltd
Thank you for the kind review Mr Kirby! Any issues in the future please do not hesitate to get in touch! Sam
Very friendly and helpful
Very friendly and helpful. Our main drain works brilliantly now, so thank you!
30 czerwca 2025
Odpowiedź od Roman Rod Ltd
You’re most welcome, thank you for taking the time to review!
Odpowiedź od Roman Rod Ltd
Thanks for your review Ed!
Odpowiedź od Roman Rod Ltd
Thanks Patricia, always happy to help anytime!
Odpowiedź od Roman Rod Ltd
Thanks David! Appreciate the review
Highly recommended!
We'd had this company in the past and been really pleased with their work. Just the same this time! It was not an emergency, but we had a visit within a day or two and the problem was eventually solved - not without a bit of trial and error, and in the end, the use of a camera. Sam is so pleasant and polite and explains things clearly.
3 czerwca 2025
Opinia niezależna
Odpowiedź od Roman Rod Ltd
That was a tough one, but glad we managed to get it sorted and flowing for you in the end! Thanks for reviewing, happy to help any time !
Odpowiedź od Roman Rod Ltd
Thanks so much for your positive review!
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