I ordered 2 Undergrips and a RocketGrip Dry-Tac Overgrip on 8 August 2026, but I have still not received the items as of 12 September 2026. I contacted customer service and was advised that the... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I am a full-time tennis coach. I have the racket in my hands every day for a couple of hours per day. The racket grip helped me so much. It reduced the tension in my wrist after each day of work and h... Zobacz więcej
If I could give it zero star, I would. The product is not fit for purpose. @rocketgrip - here are the design flaws you need to resolve: for a tennis racket, Your silicone is too small for the racket.... Zobacz więcej
La mise en place du grip est plutôt compliquée avec les outils fournis (60' sans réussite). Par contre, ça m'a pris 60'' avec ce petit hack : couper au couteau ou à la scie la grosse partie de l'out... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
RocketGrip is new generation sports grip producer. It is the #1 fully customizable grip in form that shrinks and fits any knob type. RocketGrip can also be personalized with player's name and number. All RocketGrip products extend glove lifetime up to 5x as it does not consist of glue and thus save palms. More than 75 000+ hockey players around the world are already ditching the tape and switching to the RocketGrip grip tape alternatives. RocketGrip is Pro player-approved and used by the top athletes.
Dane kontaktowe
Peldu str. 7, LV3002, Jelgava, Łotwa
- info@rocketgrip.eu
- rocketgrip.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My faveorite
Its dope, got mine within a week, my favorite one is the rubber model, because it has more of the grippy feel. Everyone always asks me where did I got it.
They never sent my order, scammed me out of my money
They had a promo for 2 for 1 grips. I ordered and paid for 6 grips - 4 of which were supposed to be christmas gifts - and they only delivered 4. They stiffed me of the 2 grips I paid for and ignored every outreach I sent to them telling them what happened and they would not respond. No phone number to call... Terrible customer service and a scam company. Don't buy from these foreign scammers, buy local instead. I was a fan of their grips before this, but never again. Beware, they may just take your money.

Odpowiedź od Rocketgrip
Good quality
I didn’t know they are based in Europe, the shipping took 14 business days to Canada but I can say that the quality of the product won’t disappoint
Even when confirmed wrong product shipped
Order was received but did not have the name or number on the grip - just a generic danish flag one.
Very disappointed and will not recommend or order again.
I even emailed them 2 days after the order was made to make sure the name and number would be included.

Odpowiedź od Rocketgrip
Overall happy
The delivery took way longer than promised - yes….later understood that it actually wasn’t these guys fault and the customer service kept in touch with me during the delay and i received the product after all, so although it was frustrating, I’m happy with the service and product.
i ordered with my Name and Number and…
i ordered with my Name and Number and got it without. And my Mails are ignored to claryfied it

Odpowiedź od Rocketgrip
Top customer support!
I received my order without the personalization, so i asked the customer support and they sent me the right ones, thank you very much!
also the product is recommendable!
Great product, but terrible support
I ordered two pairs of grips with name and number.
When the order was send, I received an email from support, that they accidentally missed the name and number and ask if I can provide it in a reply to the email with name and number again. - OK, that can happen, no problem.
I replied with requested information and a question what should I do with the package which was already dispatched. Unfortunately I received email saying "Your message wasn't delivered to support-at-rocketgrip.com because the address couldn't be found, or is unable to receive mail."
So I found that they actually using eu domain, I manually modified address and replied to support on rocketgrip.eu - success, automated email arrived that a ticket in a ticketing system is created!
But when I click on the ticket a login page to a ticketing system opened, but since the ticketing system has different accounts than rocketgrip itself, I don't have one here... and there is no possibility to create one, great! So I waited 48 hours as it was stated that I should received reaction in that time and nothing happened.
I replied again to the eu domain email, another ticket was created, same problem as the first one.
After 72 hours, I received an email saying just "thank you", without any response to my question. I'm quite curious if the grips with proper labels arrive sometiome...

Odpowiedź od Rocketgrip
It doesnt shrimp very well over the Knob
Took a while to get but the grip is…
Took a while to get but the grip is amazing
Ordered a custom grip last September
Ordered a custom grip last September, it arrived within a week, looked simply amazing, all the details were just perfectly like I ordered. Now I'm still rocking the same grip because somehow my stick decided to be very durable, but everybody notices the grip, it looks great, functions great and you can do nothing but notice, that there is 0 like for real 0 holes in my gloves.Previously I've changed my gloves every year or at least 2 years max. This is the first time, that there is no need to change my gloves. AMAAAAZING!!!
Well done Rocket Grip
Love the product! Quality is great and the thing you can fully customize the whole grip make it look so cool. Good customer service, we received the order in time and in perfect condition. Well done Rocket Grip!
Our grip tore within a week of very…
Our grip tore within a week of very light use. They would not refund inky replace. I don’t want a replacement of a terrible product. Complete waste of money.
Also there is no way to do a review of them on their website or Facebook.
The customer Service was incredible
The customer Service was incredible. these grips made it through the entire outdoor season which says a lot as we are in Wisconsin and the weather does not always cooperate. the grips look new and have helped my childs game
BUYER BEWARE
Placed 2 separate orders early Dec. 2024 for Christmas presents for my 2 grand children. Even Paid the extra shipping charges on one of the orders to guarantee arrival before Christmas. Received one of the orders late Jan. 2025. Still haven't received the second order, now May 2025. Buyer beware, don't get ripped off like I was. Do your homework, read the terrible reviews.
Would give 0 stars
Would give 0 stars, if I could.
Ordered from U.S. site.
Package was shipped "Latvijas pasts” - a company in Latvia.
They said was transferred to USPS.
Never received order.
What a waste of money!
Billed for delivery
Order grips in Nov of 2024 finally got them January 2025. Rocket grips sent new ones by FedEx now I am getting bills from FedEx. Rocket grip said they would take care of the charges but this never happend. Very poor customer service.
Don't waste your money
Don't waste your money. Grip was torn after a single lacrosse practice. Customer service promised a replacement three weeks ago and then ghosted us an didn't respond to multiple follow up emails.

Odpowiedź od Rocketgrip
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