This should have been an easily fixed issue. 2 instead of 3 bottles received for multivitamin subscription. Website says use help email address to contact them with response expected within I working... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
These little pills are the best! I've used other Biotin brands and noticed little difference. Since using these however I've noticed new hair growth and my nails are stronger than ever. My hairdress... Zobacz więcej
Have found the women’s probiotics brilliant! I had a query regarding long term use and I was contacted back almost immediately! Fantastic customer service and product. Only thing that would make this... Zobacz więcej
I have been trying to find a product to help my hair loss and weak nails - I have tried numerous products over the past couple of years with no success- in less than a month of using Rock&Roses Biotin... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We're a vitamins and supplements brand in the UK delivering high potency beauty supplements. All our supplements are manufactured in the UK to a high level of quality and efficacy and we pride ourselves on fast responsive customer service.
Dane kontaktowe
11th Floor, Sussex Innovation , CR0 0XT, London, Zjednoczone Królestwo
- hello@rockandroses.life
- rockandroses.life
Odpowiada na 55% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great product-horrible customer service
This should have been an easily fixed issue. 2 instead of 3 bottles received for multivitamin subscription. Website says use help email address to contact them with response expected within I working day. I received no reply or even acknowledgement. I emailed several tomes more on the same chain but got no response. The last email I sent at this stage was to say I would cancel my subscriptions if I did not get some sort of reply. I had received an email saying they were preparing another subscription delivery which I did not want to proceed with while being ignored. After making the cancellations I got an email from Support which I immediately replied to (31st March). To date I have had no further response from them. They still owe me either another bottle or a refund. Hugely disappointing
Very poor company - avoid.
Very poor company - failed to deliver subscription for over a month but still debited my bank card. No contact till I chased them and then claimed they’d run out of product and new supply expected soon. More time passed so I asked for a refund and cancelled my subscription - they ignored my refund request and said they’d ship to me soon. I kept trying but they wouldnt refund so I had to dispute the transaction with my bank. Bank credited my money immediately but rock and roses denied there was an issue - after the bank sent evidence they backed down and admitted they were wrong and sent the money back to the bank. Be really careful with this outfit.
ORDER NOT RECEIVED
Placed an order on 18/02/26; product never received and no response on any email chase. Will be contacting my bank for furtherance
Very dodgy company
Very dodgy company - took money from me but never sent the vitamins out.
Excellent products quality of the…
Excellent products quality of the women’s vitamins cannot fault
Probiotics for her works for me and…
Probiotics for her works for me and fairly quickly, it definitely works no doubt about it
No Difference Noticed
I didn’t notice a difference with the probiotic for her, quite disappointing. Had really high hopes. Not sure how long I’m meant to take them to see a difference but I have 7 left in the bottle. I’m going to see the whole course through. Who knows might be a miracle.
Bought the pribiotics for Womens health…
Bought the pribiotics for Womens health had a few UTIs feel great took them for a month and drank lots of water.

Odpowiedź od Rock and Roses Supplements
Oh my goodness! 5*
I am going to be 💯 honest.
I bought this product at the beginning of 0ctober. Started to take it two weeks later because I was ready at start on the weight loss plan!! I was informed it may affect my hair due to diet change. I am 57 and have gone through the menopause. As we women know that losing hair can also be menopausal and your hair starts to go thin and I found my hair was receding on the sides (forehead).
So 3 month down the line my hair is starting to grow back where I was receding and has got thicker all around.
There are so many products out there and can be a waste of money.
Well let me tell you that this product is worth buying and is working for me. I definitely recommend it and be sure to buy a few when on offer. I’m so glad I did and more than anything I’m glad it does what it says it does and not being ripped off.
Didn’t expect to be writing the review so I haven’t had my roots done or put cuticle oil on my nail’s and no hand cream 🙂
Just want to add these are my nails and not acrylics. Not once have they got brittle or snapped. Will need shears not nail scissors or clippers to trim them 😉

Odpowiedź od Rock and Roses Supplements
3 weeks for supplements to arrive
I purchased supplements on 22nd Jan, it's now the 29th Jan and I noticed my order hadn't been dispatched. After contacting them they said:
"We are currently transitioning Probiotics for Her to a fresh new batch. While the previous batch remains within date, it is approaching the end of its shelf life, and as part of our quality standards, we have taken the decision to pause shipping and move directly to the new batch instead.
This ensures that you receive the product at its best possible freshness, potency, and quality, which is something we take very seriously.
We are expecting to begin shipping orders from the new batch towards the end of the week commencing 2nd February 2026."
Given their supplements had previously taken a week to arrive, this will be nearly 3 weeks from the order date to receiving them. All customers should have been contacted about the delay rather than me having to ask where my order is. I can't wait 3 weeks and will have to order from a different supplier. I have requested a refund but am yet to receive a response.

Odpowiedź od Rock and Roses Supplements
Cannot cancel or change subscription
While I have no problem with the product itself, I cannot communicate with this company to cancel my subscription, which is occurring much too frequently. To log into the website to access the subscriptions page, you have to fill in a code, which is emailed to you. The problem is, the code is required four minutes after you have requested it, but the email does not appear until five or six minutes later. This happened each time I requested it. Every. Single. Time. So, when you enter the code, the four minutes has elapsed and you get a "code error" message, meaning you cannot log into your account.
I have tried this for the last two times my vitamins have been due to be sent to me and I had to email customer service each time. I can't help thinking this is a deliberate ploy to prevent customers from changing their subscription preferences. Once I can get a reply, I'm afraid I will be cancelling my prescription, as I simply don't trust this company's motives.

Odpowiedź od Rock and Roses Supplements
Great products
Probiotics for Her
Female supplement
I’ve been taking this for around 3 weeks now, so it’s a bit soon to be able to leave feedback. However all is good so far. A speedy delivery and capsules that are not too big to comfortably swallow. I was really relieved to find this product. I’ve been having a couple of UTIs a year for the past 2 years and I’m really hopeful that a tailor made product like this will help.
Game Changer
Hi Penny,
Thank you for your wonderful review of our Probiotics for Digestion Delayed Release. We're thrilled to hear that these probiotics have made such a positive impact on your well-being, especially during a challenging time with your IBD. Your feedback is invaluable to us and to others who may be seeking similar relief.
If you could kindly copy and paste your review onto Trustpilot, it would greatly help us reach more individuals looking for effective solutions. Your experience can make a significant difference in someone else's journey toward better health.
Thank you once again for sharing your story, and we appreciate your support in helping others discover our products.
--
Best Regards
Mayoor
Rock and Roses Supplements probiotics
My IBD had really flared, eight weeks of discomfort, antibiotics and the threat of steroids had me looking for some help and I found it with these probiotics. Within 3 days I was feeling so much more comfortable and I haven't looked back!
Will continue to purchase this produce
Deliveries made promptly. Product appears to do what it says although NOT getting an issue is harder to pin down than getting an issue but so far I'm NOT getting an issue so fingers crossed this continues.
Rock and Roses are always in listening…
Rock and Roses are always in listening mode! Whatever your requirement, they are there for you. Prompt and courteous action they are there to attend to your needs!
Excellent customer service
Prompt reply, professional, efficient and kind. What more could you ask for.
My order was a little complicated but…
My order was a little complicated but the response rate and follow up were excellent.
I highly recommend
This product really works
This product really works. Not a single infection since I started using these. Always dispatched on time so I don't run out.
Great company and product
Great company and product, seems to work for me. Delivery is always on time and im kept up to date all the way.
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