Good place to work
Good place to work. Fast paced and challenging but in all the right ways! Lots of progressional opportunities and a strong sense of community!
8 września 2025
Opinia niezależna
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Informacje dotyczące firmy
Napisane przez firmę
ROCK is an IT consulting service trusted by household brands. Creating technology solutions tailored to your business needs. ROCK provides a broad range of technology services to our clients, including technology consulting, IT support, cyber security services, digital transformation, application development services, Data management solutions, AI services, automation solutions, Enterprise Networking, IT Infrastructure consulting, data centre services and business continuity solutions. To find out more, or to book a demo today, check out our website.
Dane kontaktowe
27-28 Old Field Road, CF35 5LJ, Pencoed, Zjednoczone Królestwo
- 0344 272 2288
- hello@rock.co.uk
- rock.co.uk
Inni użytkownicy przeglądali również
ROCK IT are super helpful
ROCK IT are friendly, professional, helpful, very efficient. I am a senior EA working for The Forward Trust and they have helped me to navigate my (new role) and assisted me whilst (mainly) WFH. They have helped in a number of ways. For example, with Word queries (in tables), organised updates for important Distribution Lists, assisted with sub-committee and Board meeting tech/info, helped with email view advice.
They are friendly and efficient on the telephone, assisting in the shortest time possible - to be efficient, but not curt.
I would not have been able to navigate my complex role without them, so thank you.
Merry Christmas to the whole team, but especially to Zachary and David!
23 grudnia 2024
Opinia niezależna
Odpowiedź od ROCK
Thank you so much for your wonderful review! We’re thrilled to hear that our team, particularly Zachary and David, have been able to assist you with your role at The Forward Trust. It’s great to know that we’ve been able to help you navigate your responsibilities, especially while working from home.
We truly appreciate your kind words about our professionalism, efficiency, and friendly service.
Wishing you a very Merry Christmas and a happy New Year from all of us at ROCK! We look forward to continuing to support you in the future.
Gradually got worse and more expensive
We have used them for 5 years. The service gradually got worse, timeframes got longer and longer, backups weren't carried out and every time we were dealing with someone different. They would only be in touch when they wanted to sell you something. Items previous included in the monthly charge were suddenly charged as extras. Getting money from our account into their account seemed to be their sole objective even to the extent that they continued to try and take money out of it after we had agreed and settled all balances. We now have a smaller very responsive, knowledgeable and helpful outfit in their place. What a difference!
6 grudnia 2024
Opinia niezależna
Odpowiedź od ROCK
Thank you for taking the time to share your feedback. We sincerely regret that your experience with us did not meet your expectations, particularly after being a client for such a long time. Providing consistent and reliable service is incredibly important to us, and we are sorry to hear that you felt this wasn’t the case.
We understand your concerns regarding timeframes, continuity in communication, and the clarity around charges. These are areas we take seriously, and your comments will be shared with our team to ensure we can learn from them and make improvements.
If there are any unresolved matters or further details you’d like to discuss, please don’t hesitate to contact us directly. We would appreciate the opportunity to understand more about your experience and to address any outstanding concerns.
We wish you all the best with your new provider and thank you again for your feedback.
I wouldn't use this company if their…
I wouldn't use this company if their ceo is treating his employees like slaves
9 lipca 2024
Opinia niezależna
Bad experience with Rock.
Bad experience with Rock.
We had been a customer with them for over 5 years, start with basic IT support. Everything went fine until 2 years ago they lure us with the so-call Detto backup, the idea of which was to auto-backup with our servers.
We told them the backup need to be on the right pc - they set up on the wrong pc and not only that, but also kept on charging us, which they said it's our fault that we hadn't informed them early enough, which is a lie!
We refused to pay and ultimately have to get solicitor involved to get the credit raised.
Ultimately it's not worth the hassle.
21 czerwca 2023
Opinia niezależna
waste of money and time
Dont let them near your IT systems! That's all that needs to be said.
24 maja 2022
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.