Roberts Fashion Recenzje 25

Wynik TrustScore: 1.5 na 5

1,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

In August we ordered a vegan leather bomber jacket for £50 and we wanted to return it because it was such poor quality for the price - nothing like the reviews posted with the jacket which must have b... Zobacz więcej

Oceniono na 1 z 5

Feel SO stupid….. for trusting this company( my husband warns me about these companies…. but it gives you reassurance as it Manchester in the company name) Its all a big scam….. I have still not recei... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Scam website - item took a month to arrive although it was quoted to arrive in 5 days Requested a cancellation when it became clear it wouldn't arrive in time, customer service didn't respond for w... Zobacz więcej

Oceniono na 1 z 5

If i could put 0 stars i would. The dress looks nothing like the dress in the photo, seems like drop shipping company to me. The dress looked like a horribly made one from a cheap market stall abroad.... Zobacz więcej


Dane kontaktowe

1,5

Bardzo słaba

Wynik TrustScore: 1.5 na 5

25 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 32% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 1 z 5

Terrible quality and impossible to return

In August we ordered a vegan leather bomber jacket for £50 and we wanted to return it because it was such poor quality for the price - nothing like the reviews posted with the jacket which must have been fake. After several emails back and forth we paid £26 to return it to China, more out of principle than anything else given we'd still be out of pocket. It sat in customs in China for months, with the retailer not helping at all. Today we've received the jacket back in the post because if was 'refused '. Do not order from this company!

13 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Absolute rubbish

Absolute rubbish, the £350 boots being sold for £70 are fake leather and are falling apart after being worn twice. Avoid this Chinese rubbish being sold as English leather shoes.

16 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

item not turned up

Feel SO stupid….. for trusting this company( my husband warns me about these companies…. but it gives you reassurance as it Manchester in the company name) Its all a big scam….. I have still not received the jacket I ordered and have sent 2 emails but no response….. want to report to trading standards but unsure how 🤦‍♀️ Wish wish wish i had read the reweiws 😞

15 października 2025
Opinia niezależna
Logo Roberts Fashion

Odpowiedź od Roberts Fashion

I’m truly sorry to hear about your experience — this is absolutely not the service we aim to provide. I sincerely apologize for the delay with your jacket and for the fact that your emails seem to have gone unanswered. Please contact us at info@roberts-fashion.com so we can look into your order immediately and find a fitting solution for you as soon as possible.

Oceniono na 1 z 5

Zero if I could.

Zero if I could.

This is a SCAM! Do not be fooled like we have been. I wish we had read these reviews. As the other reviews have said, we were totally fooled into thinking this was a UK company. Took nearly 4 weeks to arrive and when it finally arrived the quality is not even something I would buy for a pet! Now they are ignoring my emails. £75.00 gone. Absolutely vile people/company to do this to people.

3 listopada 2025
Opinia niezależna
Logo Roberts Fashion

Odpowiedź od Roberts Fashion

We’re truly sorry to hear about your experience. This is absolutely not the standard we aim for at Roberts Fashion. Please contact our customer service at [info@roberts-fashion.com
] so we can look into your order and find a fitting solution as soon as possible.

Oceniono na 1 z 5

Do not order from this company

Do not order from this company , it is a scam.
I wished I would have read reviews before I ordered from them
The items come from china, the quality is disgusting for the price you pay.

26 października 2025
Opinia niezależna
Logo Roberts Fashion

Odpowiedź od Roberts Fashion

We’re very sorry to hear about your experience, Valerie. This is not the standard we strive for at Roberts Fashion. Please reach out to our customer service team at [info@roberts-fashion.com], and we’ll do our best to review your order and find a suitable solution as soon as possible.

Oceniono na 1 z 5

Stay well clear from these

Stay well clear from these. They make out they are in uk and the items are shipped from Hong Kong. Took 3 weeks for delivery. My item was too small so I wanted to return it. Returns address is Hong Kong. Price of item £38. Cost to return it £33.. what a con.. stay well clear and shop elsewhere.

8 listopada 2025
Opinia niezależna
Logo Roberts Fashion

Odpowiedź od Roberts Fashion

We’re truly sorry for the disappointment, Andrew. It’s never our intention to cause frustration, and we understand your concern about the return costs. Please reach out to us at [info@roberts-fashion.com] — our team will review your order details and do our best to make things right for you.

Oceniono na 1 z 5

Did not receive my item

Did not receive my item. I did not realise they were a scam company before buying from them. They refused my refund and I was forced to chargeback with my bank.

17 października 2025
Opinia niezależna
Logo Roberts Fashion

Odpowiedź od Roberts Fashion

Hi Keith,
we’re truly sorry to hear about your experience – this is absolutely not the level of service we aim to provide. We sincerely apologize for the inconvenience and would like to look into your case further to understand what went wrong. Please reach out to us at info@roberts-fashion.com, so we can review the details and find a suitable solution for you.

Oceniono na 1 z 5

Return address is China

Ordered a coat and it took 4 weeks to arrive. Didn’t like it so wanted to return it, turns out the return address is china, which is not displayed on the website. It looks like you’re buying from a UK company but it’s not.

26 października 2025
Opinia niezależna
Logo Roberts Fashion

Odpowiedź od Roberts Fashion

We’re truly sorry for the delay and for the confusion about the return address—this isn’t the experience we aim to provide. Thank you for bringing this to our attention; we’ll review how this information is shown on our site. Please contact our customer service at info@roberts-fashion.com
so we can arrange a fitting solution for you as soon as possible.

Oceniono na 1 z 5

Not a genuine site

Not a genuine site. Orderd a essential hoody for my son's birthday £40.. when arrived it's just a cheap black hoody. So angry with my self for trusting. They have offered a 10% refund for me to keep the hoody. Want a full refund. Waiting on reply

7 października 2025
Opinia niezależna
Logo Roberts Fashion

Odpowiedź od Roberts Fashion

Hi Sioned, I’m truly sorry for the disappointment—especially with a birthday gift—this isn’t the experience we aim for. Please email our customer service at info@roberts-fashion.com
with your order number so we can review the issue and arrange a fitting solution as quickly as possible. We appreciate the chance to make this right.

Oceniono na 1 z 5

Fraudsters

I ordered for a pair of trainers since July 30th, 2025. It said delivery in 5 days. Till today 17th September, 2025 I am yet to receive order. I have wrote them several times but no response. Also, surprisingly the product is being shipped from China when the website clearly says Manchester. It is a complete scam so please stay away

30 lipca 2025
Opinia niezależna
Logo Roberts Fashion

Odpowiedź od Roberts Fashion

We’re truly sorry to hear about your experience — this is absolutely not the level of service we strive for at Roberts Fashion. We understand how frustrating this must be and sincerely apologize for the delay and lack of communication. Please reach out to our customer service team at [info@roberts-fashion.com] so we can investigate and resolve this for you as quickly as possible.

Oceniono na 1 z 5

SCAM..!!!

SCAM..!!!

The item I received was totally different and cheapest quality.
They won’t even do free returns, they will give you some weird address of China, without full information where you have to pay shipping charge by yourself.
Just don’t waste your money and time like me.

22 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Do not use this website ! Read the reviews

Wish I had read the reviews. Absolutely not clear the goods were coming from China . Took ages to arrive and when they did nothing like the picture and not fit for purpose . Getting a refund has been impossible I was offered a 10% partial refund then 20%, they clearly don’t want the rubbish back!! I want a full refund however customer services aren’t providing a full address so I can’t return them . A total waste of money .
Do not use this website if I could do zero stars I would!!

22 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Scam website

Scam website - item took a month to arrive although it was quoted to arrive in 5 days
Requested a cancellation when it became clear it wouldn't arrive in time, customer service didn't respond for weeks until it had been shipped from China (though noted as a British website)
Item arrived, looks nothing like website, and now battling for a return and refund though return address looks like it is associated with multiple scam websites
Avoid

1 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM website

Ordered a pair of swimming shorts for £30.99. No order email confirmation and never received order.

Customer service won’t refund and are not addressing my issue.

This is a scam website!

17 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Very poor Quality item ordered a suit…

Very poor Quality item ordered a suit was nothing like the picture half the suit was a faded colour like it had been bleached or left out in the sun folded up. No response when you try to contact customer service. Would never order again

22 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Poor quality

Poor quality. Looked cheap. Nothing like the pictures. Took 3 weeks to arrive

20 lipca 2025
Opinia niezależna

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