Rinsemate Recenzje 

494
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Compared to a fully installed bidet, this product is just ok. The water pressure is ok and the capacity is ok (but you need to refill it every couple of days depending on usage). The holder for the s... Zobacz więcej

Oceniono na 5 z 5

From the moment of purchase, I was kept UpToDate via email on the progress to delivery of the rinsemate.Once it arrived, assembly was very easy and simple. The rinsemate is an absolute game changer. I... Zobacz więcej

Oceniono na 5 z 5

I wish i had found this before, excellent Bidget device. So happy to have it arrived. Its so simple to assemble and very good performance. Morning routine is much cleaner and comfortable. Delivery wa... Zobacz więcej

Oceniono na 5 z 5

Besides the Rinsemate is high quality, easy to use and a brilliant idea. It really does work. I always thought paper is definitely not enough. I am from Europe where Bidets are used and always wondere... Zobacz więcej


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

494 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 61% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(494)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 494

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Perfect gift you never knew you needed until you try.

I have holidayed many places that have a plumbed in version. So when I saw rinsemate advertising one that's portable and no plumbing in I was excited to try. It has not disappointed me. Very easy to use,feel clean and fresh. Staff have been amazing offering handy tips and answering questions along the way. I've told friends who go camping about it. They all think it's a great idea. Many thanks and we'll done to you all for inventing it.

20 września 2026
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY!

UPDATE: it's been 10 days since I reached out to them. No resolution yet! You can easily find a better and less expensive exactly similar product on Shein and Temu directly!!!

DO NOT BUY!

I recently purchased a RinseMate bidet and, unfortunately, I’ve been disappointed with the battery performance. The battery is draining completely in less than 3 days with normal use, which doesn’t seem reasonable for a recently purchased product.

I have reached out to RinseMate customer support regarding the issue. I’m currently waiting to see how they handle the matter.

I’ll update this review based on their response and whether the issue is resolved satisfactorily.

28 września 2026
Opinia niezależna
Logo Rinsemate

Odpowiedź od Rinsemate

Hello Anon,

We’re truly sorry about this. A RinseMate battery should easily last more than 30 days with normal use, so draining completely in less than three days is not normal and suggests that something may be wrong with the unit.

Please contact us at info@rinsemate.co with your order number, and we’ll investigate this and make sure it is properly resolved for you.

The RinseMate Team

Oceniono na 4 z 5

Pleased I bought it

Pleased I bought it, would prefer a bit more power, doesn't match up to plumbed in jets, but then I have been talking about getting one plumbed in for 20 years and this took no time.

26 września 2026
Opinia niezależna
Oceniono na 2 z 5

Not worth it

I have purchased three. None of the suction holders work correctly. They fall off the wall randomly and the bidet leaks so the water goes everywhere if I am not at home to hear the holder fall.

I wouldn’t recommend the service. They also say they provide quick response times but I have been complaining about the products since May 2026 and I have not received a helpful response.

I wouldn’t recommend the product.

25 września 2026
Opinia niezależna
Logo Rinsemate

Odpowiedź od Rinsemate

Hello Rabia,

We’re truly sorry that you’ve been dealing with this since May without receiving a helpful resolution. That is not the customer service we want to provide.

The suction-cup holder must be installed and locked correctly on a suitable smooth surface. You can watch our installation guide here:

https://rinsemate.co/blogs/nyheter/instruction-guide

If you follow the guide and the holders still fall, please email info@rinsemate.co with your order number. We will review the issue with all three units and help find a proper solution.

Again, we sincerely apologise for the frustration this has caused.

The RinseMate Team

Oceniono na 4 z 5

Great product

It took awhile to arrive. That was not an issue for me. Once it arrived and I charged it up I gave it a shot. It works so well and I feel clean. I have told others about the Bidet and highly recommend your product. Soon I will have surgery and will be without the use of my dominant arm and hand. I plan to use this even after im healed. Thanks

24 września 2026
Opinia niezależna
Oceniono na 4 z 5

Love the product

Love the product. Have just moved from a house that had a bidet, and this makes up for the lack of one in the new place. Customer service and communication were excellent. Only comments are that it took a bit longer than expected to arrive, and the suction cup on the holder for the nozzle does not stick to any surface I have tried, so I will have to find an alternative.

24 września 2026
Opinia niezależna
Oceniono na 5 z 5

Provides dignity

I made this purchase in order to provide a modicum of dignity to the ablution and prayer preparation of my Muslim work colleagues.
Needless to say they love it and finding it so useful will be purchasing for thier own homes

4 września 2026
Opinia niezależna
Oceniono na 5 z 5

This item is superb

This item is superb. The process of charging and the set up is super easy.
The price point puts it in the reach of most families.
My only concern is that the receptive for the water whilst made of very sturdy materials maybe easy to knock over. I will weight mine with a smooth stone to prevent it accidentally being knocked by grand children.
The delivery of the product was relatively quick and it was well packaged in an attractive box.

23 września 2026
Opinia niezależna
Oceniono na 4 z 5

A good option and convenient for using bidet

A good option and convenient to have a portable bidet without installing a fixed one especially if you renting or leasing a home.
Need to improve on the hose which can sometimes get twisted and cause no flow. Proposed to have a bit of structure for the hose.

2 września 2026
Opinia niezależna
Oceniono na 5 z 5

Simply Superb!

Just back from holiday in Tunisia where they have Bidets everywhere (former French colony). My new Rinsemate is AS GOOD in terms of operation and water power. Amazing. I will never be without one now! Can also take on our caravan holidays. Perfect!

22 września 2026
Opinia niezależna
Oceniono na 1 z 5

Awful product and even worse customer…

Awful product and even worse customer service.

!. Product arrived very late- ok acceptable
2. Product stopped working within 24 hours- unacceptable
3. On requesting for refund, I had to send a video of item not working. One month later, no response to rectify problem other than acknowledgment of receipt of video.
4. On following up, they claim that product is not working due to water ingress into internal electrics. How they can see this for a video is beyond me as there is not outwardly visible water ingress!
I feel like they are gaslighting customers and fobbing us off with weak excuses.
DO NOT BUY!

17 lipca 2026
Opinia niezależna
Logo Rinsemate

Odpowiedź od Rinsemate

Hi,

We are so sorry about this. A product that stops working within 24 hours, followed by a month without a proper solution, is absolutely not the customer service we want to provide.

Please send a new email to [info@rinsemate.co] with your order number so we can look into this immediately. You will not need to resend the same video. If your RinseMate is faulty, we will absolutely arrange a refund for you.

Again, we’re truly sorry for the frustration and disappointment this has caused.

The RinseMate Team

Oceniono na 1 z 5

If something goes wrong

If something goes wrong, the customer support will do everything to NOT compensate you. They failed to deliver the product, and now they want me to pay for the redelivery charge. Furthermore, they try to gaslight you. I would assume because I will not pay for the redelivery fee. They will be very comfortable keeping my money with no refund. Will update what happened. Considering this is a dropshipping company I bet the owner is a 13-year-old kid in the basement. at least that how they behave.

21 września 2026
Opinia niezależna
Logo Rinsemate

Odpowiedź od Rinsemate

Hey Edmond,

We completely understand your frustration, but we would like to clarify that RinseMate is a legitimate company—we are not a dropshipping operation, and we take our responsibilities to our customers seriously.

Please contact us again at [info@rinsemate.co] with your order number. We will review what happened with the delivery and work with you to find a fair solution.

Again, we are truly sorry for the frustration this situation has caused.

The RinseMate Team

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