My order was delivered quickly and well packaged. There was a small problem but it was dealt with immediately and efficently Would buy with confidence from this company again
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent customer service. I ordered glassware which arrived very quickly. One glass was broken, but I received an immediate reply (on a Sunday afternoon) and a replacement was sent out the very next... Zobacz więcej
Bought some garage storage shelves via Tesco and supplied via Rinkit. Unfortunately there was a problem with the item delivered. Looked like the box had been bashed about and opened and some small ass... Zobacz więcej
I bought 3 wooden chopping boards from Rinkit through Tesco Marketplace and after a handful of uses one of them split and another has a crack in the wood. I contacted Rinkit (on a weekend) and they re... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great quality, value and customer service.
I have purchased a couple of times from Rinkit and found their kitchen goods to be of great value and quality. The storage jars and cereal bowls are repeat orders for us, they are great! The customer service I received when needed was excellent, with a quick response and resolution by email. I would 100% recommend this company for great value home and garden goods!
Excellent customer service
Glasses arrived, excellent quality and good delivery time. Several of the glasses had been damaged in the delivery process, when I emailed rinkit they had them replaced immediately with no extra cost and no need to return the originals. Very impressed would definitely recommend! Excellent customer service!
Great products at affordable prices
Great products at affordable prices. Was sent wrong items in post , I emailed customer service and the WHOLE order was reshipped the next day. Great customer service
Truly terrible customer service unreliable go elsewhere
Your order 1130918 has been canceled
Awful .. ordered last week for next day delivery.. emailed them to ask why not delivered and told me stock issue and just cancelled the order. Left me completely in the lurch.A week before Christmas..
Avoid at all costs … go to a company that is reliable.
Customer service
My first time ordering from this company. Holyhead was closed due to storm damage. Order was transferred through France. Some items arrived broke and straightaway without any fuss they offered to replace them. Staff were extremely pleasant and efficient
Much better than buying from Amazon
I found some plates that I wanted sold by Rinkit through Amazon. I went directly to Rinkit instead, and cannot recommend it enough. They offered a better price and great customer service, so I took the leap and bought from them. The order arrived quickly, but sadly one of the plates was broken. I reached out to customer services and got an immediate response (on a Saturday evening no less). They sorted it out and I had a replacement plate at my doorstep within days.
The Black Friday RIPOFF
I cannot believe the level of contempt this company has for its customers. Upon scrolling through the Black Friday 'offers' this year, I noticed that the full price of many items appeared to be very high, raising my suspicions that the company was artificially inflating its pre-sale prices in order to make its sale prices appear highly discounted.
My suspicions were correct - all the pre-sale prices have now miraculously vanished and the regular prices of many goods are the same as the Black Friday prices, which were supposed to be up to 75% off.
For example, the 115ml Klasik Turkish tea set was advertised as being reduced from £19.99 to £5.99 during the Black Friday event, yet the regular price is £5.99. This is the case for prices across the whole website.
Is this not illegal? It's a disgrace and I certainly won't be shopping with Rinkit any more.
Excellent customer service
Excellent customer service. One glass broken in transit. I had a very quick and helpful response. Rinkit sending replacement immediately.
A very happy customer
My order came super quick I think it was the next working day and I’d only paid for standard shipping! The items I ordered are great quality and were a great price, one part of my order was damaged in transit but I sent an email to customer services and they replied immediately the next morning (I’d emailed very late at night) and arranged a replacement for me. All in all a great experience and I’ll definitely be shopping with Rinkit again.
So fast and excellent value for money
So fast and excellent value for money. Product quality is perfect! Sent one wrong item and immediately sent the correct item out the next day and I was allowed to keep the wrong item.
Really trustworthy fab company!
Fabulous approach
There was a mistake with my order. They could not have been more charming (or quicker) in sorting things out. Brilliant customer service, fantastic attitude.
Order partly damaged
Ordered two picture frames, one sadly was cracked on the glass. Contacted customer service and a replacement shipped within the hour. Maybe there could have been a little more protective packaging but the customer service is excellent.
Good customer support
I ordered a picture frame from here and it was delivered broken, I contacted customer support and they very quickly sent another in the mail which also arrived broken. There was very little protective packaging on either package, just a cardboard box and soft plastic mailer. I contacted customer support again and they gave me a full refund.
The product itself looks nice and I’m disappointed to not be able to use it but very impressed with the prompt and helpful replies from customer support.
Regally good customer service.
Regally good customer service.
Ordered a glass chopping board unfortunately it had some damaged even though well packaged. It arrived within 24 hours.
I contacted customer service by email had a reply within an hour.
They despatched a replacement which again arrived the next day.
A pleasure to do business with.
Excellent service and great customer care
Have been ordering from Rinkit for over 6 years, products are always excellent quality, customer service is brilliant and delivery times are amazingly quick
I purchased around 50 glasses and all…
I purchased around 50 glasses and all were delivered quickly and safely. I also requested a vat receipt which was sent promptly.
Will definitely order again!
First order with this company
First order with this company, received lovely slate tableware, brilliant customer service and super fast delivery.
Great company to deal with
Great company to deal with. Prompt delivery and excellent customer service. Love the designs and the variety of goods on offer. Thank you Rinkit.
Happy…
I looked everywhere for a certain glassware and found them here and was happy - super fast shipping and really good customer service 😊
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