My order was delivered quickly and well packaged. There was a small problem but it was dealt with immediately and efficently Would buy with confidence from this company again
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent customer service. I ordered glassware which arrived very quickly. One glass was broken, but I received an immediate reply (on a Sunday afternoon) and a replacement was sent out the very next... Zobacz więcej
Bought some garage storage shelves via Tesco and supplied via Rinkit. Unfortunately there was a problem with the item delivered. Looked like the box had been bashed about and opened and some small ass... Zobacz więcej
I bought 3 wooden chopping boards from Rinkit through Tesco Marketplace and after a handful of uses one of them split and another has a crack in the wood. I contacted Rinkit (on a weekend) and they re... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good products at a good price
Beautiful products but one glass broken (lack of packing was a definite issue) however sending me new straight away. Frame was sealed in a pack of 5 so obviously not there fault at all but this was also damaged, clearly upon production. Ordered many of these frames in the past for my art & always beautiful so a one off unlucky. Point is, when things not perfect they are sorting not running which is great service these days 🥰
Great customer service
Ordered glass tumblers from Rinkit via Amazon. Evri managed to damage them before delivery. Had difficulty getting through to Rinkit via Amazon so emailed them direct. Victoria replied promptly and replacements arrived within a couple of days. Great customer service
Repeat customer, superb company!
I am a repeat customer of this company who always have the best prices and customer services. This time a canister arrived with a broken lid and seconds after emailing I was promised another as a replacement and you just don’t see customer service like that anymore. Brilliant!
Bought 60 glasses for my daughter's…
Bought 60 glasses for my daughter's 21st. Really good quality and price. Unfortunately one arrived broken. A replacement was dispatched within 24hrs. Fantastic service.
I have made a few purchases from rinkit…
I have made a few purchases from rinkit now and everything has been great. My last delivery was a mirror but it arrived broken with the courier. I emailed rinkit amd within about 30 mins I had a reply amd was told they would send a replacement out Nd I should have it within 3 to 5 days, it arrived the following day. Great company, amazing customer service and will be definitely be buying more
Appalling Product
So, ordered a yellow and white sun parasol from Rinkit via Amazon. It arrived in a black plastic bin bag. The parasol was grey and yellow, so not white and yellow as described. The quality was absolutely shocking. I would be embarrassed to be seen with it. Sent it back and it took me a MONTH and a load of emails to get a refund. Definitely think at least four or five times before you order from Rinkit.
Love them!
I have purchased various items from the company. Everything is of very good quality and reasonably priced!
The last delivery arrived with two broken cups in the box. I sent a photo, and within an hour I received an email saying that I would receive new cups within three days!
Absolutely professional and attentive — I’m impressed by their customer care and, most of all, their promptness!
I wish the company continued success!
The item arrived yesterday but was…
The item arrived yesterday but was damaged. I contacted the supplier and they came back virtually straight away with the promise of a replacement which has arrived today . Extremely good service.
Absolutely incompetent
Absolutely incompetent, rude and disgusting company should not be allowed to operate. I will be going out my way to make sure no friends or family use these ever. Learn to read and speak to people properly! Also theyre products are complete garbage and come badly damaged and are trash. Customer service purposely dragging things out and endless mistakes make them infuriating to contact. AVOID!!!
I purchased six hiball glsses from this…
I purchased six hiball glsses from this company which arrived promptly unfortunately one was broken on arrival emailed them , got a quick response from Ana the following day i received a complete new set absolutely fantastic customer service
Poor quality product and laughable response to issue.
I ordered a set of 2 freestanding mirrors from them via Debenhams.
They arrived and seemed okay. However, when I attached the bases to the mirrors, the mirror kept on catching the frame on the larger one.
I contacted them and instead of apologising and asking me to return it they defended it saying in their opinion it is cosmetic and is acceptable. This is despite me sending them a video clearly showing it catching as the mirror was tilted backwards or forwards.
They offered a discount if I kept it (what does that remind you of?) but It's just cheap rubbish so is going back.
Attitudes like this just underline why they're not worth the risk of taking a chance with them again. All you have to do is own it, say sorry then remove the offending item as quickly as possible. Seems that is just too much to expect from some companies.
I purchased 6 bowls
I purchased 6 bowls, which arrived promptly, however 1 was broken. 😞 I contacted the company for a replacement which arrived a couple of days later, including an additional one. Great & efficient service, thank you 😊
Excellent
I have ordered three glass infuser teapots from Rinkit through Tesco marketplace and they are brilliant. Really good quality, and beautifully made. I also had a problem with a delivery on my last order but their customer service team were great; super quick to respond and resolve the issue. Would definitely recommend
Great items
Great items, delivered next day.
1 item was missing, I sent an email in the evening and Ana got back to me quickly and sent the missing item out for delivery the next day! Excellent customer service.
I ordered a citrenella bucket but…
I ordered a citrenella bucket but unfortunately got the wrong item
Customer service advisor Ana dealt with my issue very promptly and I have a new item on the way
Very impressed
Gorgeous glasses
Gorgeous glasses, affordable. Great with replacements on damages, response rate and deliveries in general. One of our core suppliers at the pub!
Quick replacement of broken items
Prompt delivery but unfortunately 2 glasses broken. I contacted customer services and 2 replacement glasses were sent in a couple of days. Very impressed!
Great customer care
I have received my order super quickly. Unfortunately one item was damaged, but as soon as I have reached to the customer care, they’ve replied super quickly and sent me a replacement. All being very kind
Very happy with the service
It's the first time I have ordered from Rinkit and although there was one item missing, the products were well packaged to prevent any possible damage in transit, and when I contacted the team they were more than helpful in resolving the issue. Excellent service.
I have used Ringit many times and have…
I have used Rinkit many times and have never been disappointed, from ordering on their easy to navigate website to paying, is simple, I ordered yesterday and it arrived today, super fast delivery. One of the items arrived broken , not Rinkits fault its the way the Courier handled it, contacted Rinkit and within minutes I had an Email to confirm a replacement was on it's way, super speedy reply and very positive response from Rinkit, look forward to using your site again
Doświadczenie Trustpilot
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