Rinkit Recenzje 390

Great customer service.

My order arrived damaged, but Marija sorted it out very quickly. She sent 7 replacement items straight away and told me I didn’t need to return the damaged ones. Everything was easy and stress-free.

Very happy with the service and would happily order from Rinkit again.

Great customer service
Had a low value item from Rinkit - a doormat - go missing with Evri twice. Once via Amazon, once direct. Contacted Rinkit who apologised and sent a replacement immediately.

Can't fault their customer service.

My last review was removed as being 'fake' in spite of me sending a copy of my invoice (invoice no 11179554) to Trustpilot.

I ordered a few things from Rinkit recently and am really impressed with the quality of the products, the prices and the customer service. They've been really helpful and resolved an Evri delivery issue really quickly. Highly recommend!

Absolutely appalling, ordered on Friday 2nd January for Saturday delivery, not seeing the information i have since found out and what they keep repeating to me stating they cant guarantee delivery for Saturday, ok so Monday I was expecting it, its now the 7th and still no delivery, repeated emails to them and repeated responses, its gone from 24 hours to now 48 hours and again another excuse, I think its time i find another company to deal with, there customer service on this occasion is a disgrace and they dont seem to give a dam about the customer (me), I wont be accepting the delivery when and if it does get delivered, I will NOT be paying the return postage and they have failed with there delivery, consumer rights

Responsibility: The seller is responsible for the goods until they are in your physical possession, not the delivery company.

Therefore i will just leave the parcel wherever it is left, inform the company to have it collected

Absolutely superb customer service. The water glasses I bought were beautiful. Unfortunately the courier handed me a damaged oil spray bottle (the 'fragile' plastered all over the parcel was clearly missed by them, and I contacted Rinkit. They despatched a replacement immediately and it arrived in time for xmas!

Second time ordering box frames from Rinkit - both times I’ve had speedy delivery. I received one faulty item (chipped glass on a frame - which was sealed). They’ve responded straight away and are sending a replacement. Excellent service and I’ll continue to shop with them.

Excellent customer service. One item wasn't in stock so immediately let me know. Another item didn't arrive & they sent a replacement that was with me two days later. All items seem good quality & would recommend

Thank you Rinkit for sorting my problem and sending my order super quick.
Great service as usual.
Thank you.

I have experienced the most excellent customer service from Rinkit, I ordered some martini glasses, which were very good quality and at a great price, however, when the parcel arrived one of the glasses was broken in the post, I reported this to the customer service and had a reply straight away with an offer of a refund or replacement. I wouldn’t hesitate to recommend this company.

We purchased two of Rinkit's folding tables as we have a larger number of people coming around for Christmas day, and our usual dining table is not big enough.

First of all this is a quality product, well made, sturdy and ideal for festive Christmas meal.

One of the tables did have some damage on arrival, but that is when you see how good a company's customer service is, and I have to say in the case of Rinkit, it was exceptional.

I purchased the product from Amazon, so had to go through Amazon's return process, which only offered the option for a return and refund. But on completion of the return you are given the Rinkit's customer services phone number. I called the number to explain the situation, and Ana was extremely helpful. She sorted our the situation in a couple of minutes, and a replacement table arrived the next day. Fantastic customer service. I would definitely buy from Rinkit again.

Had previously experienced problems with my order . One phone call from Lauren and all has been corrected , thank you very much

What a great company to deal with. Now on my second order from ringkit. Item arrived promptly and on time. Sadly as it was glass ware one was damaged in transit. I emailed the Customer service team and got a fabulous response within minutes, apologising and sending a replacement-Thank you Ana
In short great company, products with fab pricing and excellent customer service tema

Good value and fast delivery. There was an issue with one order and the customer service was really quick to respond and sort it out.
I will definitely use them again

My 2nd order was for dinner plates and other items,some of the plates arrived broken,super fast response to my email and replacements arriving in 2 or 3 days,hows that for service,great company and i will definetely be using them again

First time using this company and OMG what a Gold Star service ! Received delivery the following day . Unfortunately one of the items was damaged set an email have a response within 5 minutes with a satisfactory resolution. Well done Rinkit! Absolutely amazing !!!

Super quick service, great prices and lovely products. Definitely will buy again from them.

My order arrived on time, but one of the 6 bowls was damaged. After contacting Rinkit, who responded very quickly, a replacement was sent.
No problems. No fuss.
Thank you very much!

I ordered 2 folding tables online and delivered 2 days later. Unfortunately I notice the packaging was burst and after removing the tables from the packaging I found that one of the tables were damaged. I called customer service to explain and was asked to send an email with a couple of pictures which I did. Within 15 minutes I received an email to say I will be sent out a new table in 3 days.
Excellent customer service 👏

Ordered 36 plates from Rinkit.
26 delivered in tact - 10 broken.
Emailed to inform company.
Apology received.
NEXT DAY 36 replacements arrived!!
FIRST CLASS SERVICE!
Well done - RINKIT!29

I had not heard of RInkit before but they were very competitively priced so I ordered from them. There was an issue with my delivery and order. The customer service from this company was second to none. They were prompt to respond every time I contacted them and sorted the issue quickly and pleasantly. I have no hesitation in recommending this company both for price and customer service and I would be happy to use them in future.