I made four attempts to contact Rimmers Music Before the purchase and after. The was never answered. I travelled from Sheffield to the Bolton Branch before the purchase and a chap said it is d... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I purchased a product using the website, without going into the store to view and try out the product. I contacted the Rimmers staff by telephone, to ask questions about the product. Everyone that I s... Zobacz więcej
I've recently bought the the ES120 digital piano. When I assembled it I discovered there was a manufacturing fault. I contacted Rimmers, who responded very quickly and helpfully and put me in touch w... Zobacz więcej
Great advice in-store in Edinburgh from Euan. Amazing electric/portable piano, a perfect fit! Slightly delayed delivery which can be tricky as needs to be signed for, but wasn’t an issue in this case.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Rimmers Music, established in 1978, is one of the UK’s most experienced and trusted piano specialists. Over the years, we have built our reputation on expert advice, careful preparation, and a genuine understanding of the instruments we sell. Today, our focus is entirely on pianos, allowing us to offer a level of knowledge, service and reassurance that only a true specialist can provide. We work with customers across the UK through our piano showrooms, our established website at: www.rimmersmusic.co.uk and our dedicated education sales division, which supports schools, colleges and music services nationwide. We also serve customers through selected online marketplaces where appropriate. We specialise in both new and pre-owned pianos, offering a carefully chosen range of acoustic uprights, grand pianos, digital pianos and portable digital pianos. Every instrument we sell is selected with quality, musical value and long-term satisfaction in mind. Our aim is not simply to sell a piano, but to help each customer choose the right instrument with confidence. Our pre-owned pianos are an especially important part of what we do. We regularly acquire older instruments for restoration and resale, giving well-made pianos a new life and offering customers access to beautifully prepared instruments with character and value. This careful approach also reflects our belief in sustainability and in the lasting worth of a good piano. At Rimmers Music, service is just as important as the instrument itself. Our team is trained regularly and has extensive product knowledge, enabling us to guide customers with clear, honest and practical advice. Whether you are a beginner, an advancing pianist, a teacher, a parent, or a professional musician, we take the time to understand your needs and recommend the most suitable piano for your home, school or performance setting. We also understand that buying a piano often requires a delivery service that is every bit as professional as the sales process. For smaller items, we use trusted delivery partners, and for acoustic upright and grand pianos we provide a specialist delivery and installation service handled by experienced professionals. These instruments are moved, delivered and positioned with the care, attention and expertise they deserve. Alongside piano sales, we have also established Rimmers Music Schools across the UK, where students of all ages receive one-to-one tuition in purpose-built teaching spaces. We offer piano, keyboard and music theory lessons, and we are proud to support students whether they wish to learn for enjoyment or work towards examinations. For added flexibility, we also provide access to our exclusive online lessons. We also offer finance options on qualifying orders, helping customers invest in the right instrument in a way that is manageable and convenient. Above all, Rimmers Music is a piano specialist. We are here to offer knowledgeable guidance, carefully prepared instruments, dependable service and the reassurance that comes from dealing with an established family business with decades of experience.
Dane kontaktowe
Rimmers Music Ltd, Unit 7, Ribbleton Lane Trading Estate, PR1 5LS, Preston, Zjednoczone Królestwo
- 01772622111
- customerservice@rimmersmusic.co.uk
- rimmersmusic.co.uk
4,8
Doskonała
615 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent
Very good phone and online advice and the digital piano delivered as promised. Delivery driver very helpful. Overall very happy with this experience & the piano
5 listopada 2025
Opinia niezależna
Great service and communication
Great service and communication. Will be my go to supplier from now on.
24 października 2025
Opinia niezależna
Great service
Purchased a clavinova cvp909 with a part exchange clavinova all done online. The whole procedure was very simple and 2 weeks later my piano arrived and was all assembled for me and my part exchange removed. All simple and stress free. Perfect service.
13 września 2025
Opinia niezależna
Great pricing and swift delivery from…
Great pricing and swift delivery from ordering online. Recommended.
13 października 2025
Opinia niezależna
Happy customer
Ordering from Rimmers Music was easy and we are very happy with the keyboard we purchased. Their prices were competitive and delivery was speedy. I’d recommend!
21 października 2025
Opinia niezależna
Easy and quick !
Easy to find what I needed on the website and arrived the next day - great service
16 października 2025
Opinia niezależna
Very friendly and helpful
Very friendly and helpful personal service. Extremely pleased with the Roland GP-3 electric piano I bought from them.
7 października 2025
Opinia niezależna
Great Service.
Good choice of instruments with helpful advice from staff in on line videos for purchases.
Delivery service is excellent with next day delivery if ordered early enough and excellent notification from the courier.
14 października 2025
Opinia niezależna
Excellent company
Excellent company. Helpful; I gave them weeks of hassle over a return but they were very courteous with me. Also best prices around.
14 października 2025
Opinia niezależna
incredible service
incredible service, great piano I bought over the phone via online. I love everything about Rimmers music. Andrew is extremely professional, kind and knowledgeable. I am proud to be a customer of your piano store
10 października 2025
Opinia niezależna
A great digital piano
Everything was delivered on time and all communication was extremely efficient. The piano was easy to assemble and looks great. It also has a very pleasant tone and is perfect for our needs.
26 września 2025
Opinia niezależna
The videos of different electric pianos…
The videos of different electric pianos were really useful. The service was great with delivery one day after purchase. The piano which is a Kawai CX102 has a fantastic sound.
23 września 2025
Opinia niezależna
Effortless purchase
We purchased online a keyboard for my son to take to uni. Excellent website and delivery was exceptionally fast - literally the next day, even though we were many miles away in London. It didn't mention including a pedal, so we had ordered a separate one which ended up not being necessary, however the company was helpful and this was easily returned and refunded. Very happy with the keyboard and excellent service from Rimmers
10 września 2025
Opinia niezależna
Excellent Service and speedy delivery
I rang to find out the availability of a digital Roland piano recommended to me by my sister. I was told it was in transit and expected before the end of September. In fact it came into the warehouse within a few days and was shipped almost immediately. I am delighted with the piano and the speed with which it was delivered.
23 września 2025
Opinia niezależna
This was a great experience
This was a great experience. Thanks to the kindness, the respnsiveness and the expertise of Pete and Euan at Rimmers Music, I was able to buy a great present for my husband on a significant birthday. COuld not recommend more.
18 września 2025
Opinia niezależna
Delighted
Delighted, digital piano delivered the next day as promised. Well packaged, brilliant Kawai ES120 which I have not stopped playing since day it arrived. I will definitely use Rimmers again.
16 września 2025
Opinia niezależna
Great experience buying from Rimmers
Great experience purchasing from Rimmers Music. Communication was excellent. Everything they said would happen, happened. The item was well packaged and delivered exactly as they said it would be. I was absolutely delighted and would definitely recommend.
18 września 2025
Opinia niezależna
Excellent service from this company.
Excellent service from this company.
The keyboard arrived very swiftly and at a competitive price.
Due to subsequent surgery I have been unable to use it yet but have high expectations ,having read many reviews prior to my purchase.
Well done,Rimmers Music!
7 września 2025
Opinia niezależna
Good price and exceptional delivery.
Good price and exceptional delivery.
12 września 2025
Opinia niezależna
Yamaha p525 turned up next day as…
Yamaha p525 turned up next day as promised. Well packaged and plays like a dream. Recommend Rimmers for price, delivery and customer service 👌
11 września 2025
Opinia niezależna
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