It is a good feeling when information is delivered clear and precise, and I am pleased the communication has picked up with right move. Thank you Clinton McKenzie
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was working closely with them to help me move from one flat to another, both managed by them. Despite the slow start of the process, the final stages went smoothly as Mariam from RightNowResidenti... Zobacz więcej
I was running out of time due to my arrival date to London and Remy Tracey who part of the right now residential showed me a lot of studio options that really perfect to me. In spite of difficult... Zobacz więcej
Reakcja na opinię
Currently a resident at a RNR property. We haven't heard from our Property Manager for weeks - we have chased several times for several urgent matters and heard nothing, including during a time wher... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Agencja pośrednictwa w wynajmie nieruchomości
- Biuro nieruchomości
- Agencja wynajmu we wspólnotach mieszkaniowych
- Firma zarządzająca nieruchomościami
- Agencja nieruchomości
Napisane przez firmę
Right Now Residential is an independent London estate agency specialising in residential lettings, property management and sales across the capital. Based in the City of London, we work with renters, landlords, homeowners, investors and institutional property owners, providing straightforward advice and a personal service throughout the property journey. Our lettings team helps renters find high-quality homes across London, from individual apartments and houses to some of the capital’s leading Build to Rent developments. For landlords and property owners, we provide a comprehensive lettings and property management service, covering everything from marketing and tenant finding through to ongoing management and day-to-day support. We also work closely with developers and institutional landlords, supporting the leasing and management of professionally managed rental developments and larger residential portfolios across London. Alongside lettings and management, our residential sales team helps homeowners and investors market and sell property across the capital, combining local market knowledge with modern property marketing. Right Now Residential was built around the belief that estate agency should be clear, responsive and genuinely helpful. We invest in technology and data to make the process more efficient, while keeping experienced people at the heart of the service. Whether you’re looking to rent, let, manage, buy or sell a property in London, our team is here to help.
Dane kontaktowe
1 Whittington Ave, EC3V 1LE, London, Zjednoczone Królestwo
- +44 (0) 20 3002 2650
- enquiries@rightnowresidential.co.uk
- rightnowresidential.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Best agent ( Chloe)
The agent was really nice and available for any concerns. Chloe really helped me in the process of my rental

Odpowiedź od Right Now Residential
Terrible Communication, Unresolved Issues – Avoid At All Costs!
I cannot express how frustrating it has been dealing with Right Now Residential. We've been living in our flat for over a month now, and the number of issues we've encountered is mind-boggling. What makes it worse is the complete lack of communication from the agency.
First, no one ever picks up the phone. When we do manage to get through, we're promised a callback that never happens. We've sent numerous emails outlining serious maintenance issues—everything from a malfunctioning boiler to a dark, unusable living room—and yet we get no responses. We've even addressed these emails to multiple people at the agency, begging for someone to help. Still, nothing.
Kyah, the person supposedly responsible for our tenancy, is utterly unresponsive. We’ve had to chase her repeatedly, spending our days just trying to get a reply. When we finally managed to contact the maintenance company ourselves, they were only informed about one issue—the boiler. The list of problems is much longer: broken shower doors, doors that don’t close properly, and all the lights in the living room are out! Despite bringing these issues to their attention multiple times, nothing has been resolved for one whole month. It is so frustrating to keep sending emails for which we never receive a reply.
We’ve been more than patient, but living in a flat with no proper lighting, an unreliable boiler, and non-functional doors is unacceptable. This agency seems to have no regard for their tenants' wellbeing, and we are expected to pay rent for a place full of issues.
Right Now Residential is causing us a lot of stress and discomfort. We’re fed up with being ignored, and I wouldn’t recommend them to anyone. Save yourself the headache and go elsewhere!

Odpowiedź od Right Now Residential
Absolutely 0/10
Absolutely 0/10. Rats, mice, mould and no WiFi. AVOID at all costs!
There are 30+ rats ive seen on the property in the last month. Even the cleaners are afraid to work here.

Odpowiedź od Right Now Residential
Avoid at all costs
Avoid at all costs. I stayed at the Antigallican, 428 Woolwich Rd last year for a year and it was the worst experience of my life. Right now managed the property and all they did was rip me off. Internet was terrible, hot water went out for multiple days so many times. Safety was always an issue. And right now were terrible throughout all of it. AVOID THEM AT ALL COSTS.

Odpowiedź od Right Now Residential
Chloe is the best as she provides the…
Chloe is the best as she provides the timely responses and assist my progression guidance. Highly recommend it!

Odpowiedź od Right Now Residential
I just moved in to the property
I just moved in to the property, the tenancy progression was fast and efficient, a big thank you to Mariam who helped us a lot! Will definitely recommend here to my friends!

Odpowiedź od Right Now Residential
Avoid them
I had bad experience with RNR.
I am a landlord and they definitely do not work for the landlords.
They are just lazy people making zero efforts, having no clue of what is actually happening in the property.
My flat has apparently a damp, they never reported it.
My boiler needed replacement they did not get the tenant to agree on having work done
They are just useless.
Superb service
From Start to Finish (and even after), the service has been superb, friendly and fast. They made renting soooo sooo easy.
Special mention and thanks to Mariam F. who have been with us all along our journey!

Odpowiedź od Right Now Residential
Great from start to finish
Everything about my experience was was great. Very prompt and clear communications. Natalie was great in arranging and providing the viewing, and Chloe was brilliant in providing all the information I needed and preparing everything for the move in. Highly recommended.

Odpowiedź od Right Now Residential
Nice Property, Bad Customer Service
Nice property and room. Customer service is not good though, had WiFi issues for 2 months now and property manager Mantas does nothing to sort it, not very happy.

Odpowiedź od Right Now Residential
Chloe was very helpful and kind
Chloe was very helpful and kind, trying to find different solutions we encounter to sign the agreement. All the emails were very clear with good explanations. Nice and professional in the communication.

Odpowiedź od Right Now Residential
Great service and the Chloe best person…
Great service and the Chloe best person that help me every time.

Odpowiedź od Right Now Residential
Mariam Fayad was responsible and…
Mariam Fayad was responsible and responded quickly whenever I had any problems or concerns.

Odpowiedź od Right Now Residential
Unprofessional
I am renting for ages . This is the worst experience ever ,totally unprofessional , keep me on hold as a spare with no response just to make sure that the best deal is done.

Odpowiedź od Right Now Residential
Mariam provided excellent service…
Mariam provided excellent service throughout my tenancy process. She was attentive, responsive, and guided me through each step with professionalism. Her support made the experience smooth and stress-free. Highly recommended!

Odpowiedź od Right Now Residential
Mariam was a star
Mariam was a star, she was so helpful in progressing my tenancy, answered any questions I had with kindness and overall was helpful with anything I wasn’t sure about. I am truly so grateful for all her help.

Odpowiedź od Right Now Residential
Best experience
The company was very helpful and understanding in the whole process.

Odpowiedź od Right Now Residential
Exceptional Service from Borgan and Mariam
Although I had to chase up the referencing process at some point, which was a bit stressful, the overall experience when it comes to tenancy progression services was really good.
Initially, starting from Borgan, she was always available to answer my questions, provided clear and thorough information.
From our first interaction, Mariam Fayad demonstrated exceptional professionalism, responsiveness, and a genuine commitment to helping me throughout the tenancy progression. What impressed me most was Mariam's attention to detail and her ability to make the entire process seamless and stress-free.Her friendly demeanor was confirmed during the ID check.

Odpowiedź od Right Now Residential
I'll give 4 stars because there's…
I'll give 4 stars because there's always room for improvement. Thanks to Mariam for the support and for helping resolve the issue I had. Keep up the good work!

Odpowiedź od Right Now Residential
My new home is just perfect and the…
My new home is just perfect and the tenancy process was smooth sailing thanks to Mariam Fayad…

Odpowiedź od Right Now Residential
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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