Avoid this company at all costs
Our experience with RideandGoo was absolutely terrible from start to finish.
On our arrival at Antalya Airport, despite providing our flight number and arrival time in advance, no driver was there to meet us. We waited for over 30 minutes before giving up and arranging alternative transportation ourselves.
The return transfer was even worse. Despite the company sending countless emails and messages asking us to confirm the pickup time, flight details, and reminding us repeatedly that the driver would collect us, the driver went to the wrong hotel and arrived 20 minutes late.
When we finally reached the airport, the driver demanded payment in cash, even though we did not have cash with us. He refused to return our luggage, effectively holding it hostage until we paid. He forced us to withdraw cash from an ATM and even called the police over the situation.
As if that wasn't enough, after all the delay, the driver took us to the wrong terminal. He drove us to the international terminal even though the company had our flight number, destination and we were flying from the domestic terminal. We then had to pay for another taxi to get to the correct terminal.
Because of the driver's delay, the cash payment incident, and taking us to the wrong terminal, we missed our flight.
This was by far the worst airport transfer service we have ever experienced. Completely unprofessional, unreliable, and unacceptable. I would strongly advise anyone to avoid RideandGoo and choose a different company. I informed all the time the company about what was happening they respond with bot messages, I know you are really frustrated, we inform operation about your experience and get back to you...and they do not do absolutely anything. Please if you need serious transport this is not the company. And the Vip vehicle is a van of 70's with fan instead of aircon. They are ridiculous
26 lipca 2026
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