Richmond Motor Group - Guildford Hyundai Recenzje 

727
Wynik TrustScore: 5 na 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very helpful and insightful knowledge of what customer looking for. Nothing hidden about car history. So professional and always there to help you. Not to forget Abgail and Baz were so professional an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My experience in dealing with Elliot i have to say was fantastic..he was not pushy no hard sale ..he made my experience so stress free ... all the sales team are very helpful.. very polite n welcoming... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We dealt with Elliott who did everything to meet us on a deal that we could afford. He explored many different options to make it work, was open and transparent throughout the process. We ended u... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have received excellent service from Elliott Falkner. He has provided very friendly and professional advice throughout the whole process of obtaining our new car and in fact we are now the proud o... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Stacja kontroli samochodów
  3. Naprawa samochodów
  4. Dealer samochodów Hyundai
  5. Dealer Skody
  6. Komis samochodowy

Napisane przez firmę

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Dane kontaktowe

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Zjednoczone Królestwo

  • 01483 317 317

4,9

Doskonała

Wynik TrustScore: 5 na 5

727 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(727)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1638

Napisz recenzję
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Oceniono na 5 z 5

Great.. Would recommend :)

Recently purchased a car from the Guildford branch where I was introduced to Elliott. From the get go he was brilliant, very informative and helpful without being pushy or applying any pressure to buy. Initially I was dreading the process of buying a car while 8 months pregnant but the process was so easy and stress free. Had a test drive, paid a deposit and picked the car up a couple of days later and it's lovely and very happy with it. Overall experience was great and would recommend.

9 maja 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're so pleased to hear about your excellent experience at our Guildford branch. It's wonderful that the process was easy and stress-free, especially during your pregnancy. We're glad you're happy with your new car!

Oceniono na 5 z 5

An easy Hyundai Tucson Purchase off Richmond Motors and Elliott Falkner

We met Elliott Falkner whilst looking at the cars for sale outside. He was friendly, helpful and knowledgeable at every stage of our purchase of a Hyundai Tucson. During the purchase Elliott explained everything clearly and accurately. He explained all the benefits of the car and the additional services that we could purchase.

Thanks for your help. We are delighted with our new car. Richmond Motors seem to be a very good and professional business.

18 maja 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're delighted to hear you had such a positive experience with us! It's wonderful that our team member was friendly, helpful, and knowledgeable throughout your Hyundai Tucson purchase. We're glad everything was explained clearly, and you're happy with your new car.

Oceniono na 5 z 5

Elliot Faulkner was excellent

Elliot Faulkner was excellent. Really helpful and a pleasure to deal with.

10 maja 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We appreciate your five-star rating! We're so glad that you found our team member helpful and a pleasure to work with. Thank you!

Oceniono na 5 z 5

Brilliant experience with Elliott and…

Brilliant experience with Elliott and the wider team - couldn’t have asked for better!

18 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a positive experience with our team. Thank you for sharing your kind words; we appreciate your feedback!

Oceniono na 5 z 5

Nic was very efficient and obliging I…

Nic was very efficient and obliging I was very happy with the service.

7 maja 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review and five-star rating! We're delighted that our team was efficient, obliging, and provided great service.

Oceniono na 5 z 5

Thank you nic martin

Nic martin was absolutely amazing salesman I wouldnt go anywhere else or speak to anyone else at all thank you nic

1 maja 2026
Opinia niezależna
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a wonderful experience! It's great to know that you were so impressed. Thank you for sharing your positive feedback.

Oceniono na 5 z 5

Great Service and help

My wife and I have been looking to replace our old car for some time and had settled on 3 car types. Elliott from the Guildford branch was probably a big reason we settled on our Tucson. He was very helpful and most importantly not pushy.

23 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy to hear that you and your wife had a great experience at our Guildford branch. It's wonderful that our team member was so helpful during your car search. Thank you for your positive feedback.

Oceniono na 5 z 5

It was a refreshing change to walk…

It was a refreshing change to walk around the forecourt without being hassled by salespeople. Sam was very helpful and engaging and made the process of our purchase very smooth .

28 kwietnia 2026
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy to hear that you appreciated the relaxed atmosphere! It's great knowing our team made your purchase smooth and that you found our service helpful and engaging. We appreciate your positive feedback.

Oceniono na 5 z 5

Wonderful customer service from Sam

Wonderful customer service from Sam. He wasn’t pushy at all — completely the opposite! He was a huge help and incredibly knowledgeable about the car. Thank you! Would highly recommend Richmond Motor Group.

28 kwietnia 2026
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're happy to hear that our team member was helpful and knowledgeable and provided wonderful service. Thank you for recommending us!

Oceniono na 5 z 5

everything went greatly

everything went greatly, no hiccusor missteps, my only complaint would be disposal of my old car, which they offered minimilist help

27 kwietnia 2026
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy everything else went smoothly. We regret that our assistance with your old car's disposal was minimal. We'll review our procedures to improve. Thanks!

Oceniono na 5 z 5

Great experience from start to finish

Great experience from start to finish. Elliot made the whole process very easy and we found the perfect car for me!

24 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy that you had a great car-buying experience from beginning to end. It's wonderful to hear that we made the process easy and helped you find the perfect car!

Oceniono na 5 z 5

Sam was really helpful he explained all…

Sam was really helpful he explained all fiance options and showed me all the features on my new i10

14 kwietnia 2026
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found the information about your i10 and finance options helpful. We appreciate you taking the time to share your positive experience.

Oceniono na 5 z 5

Nick was an excellent salesman.

Me and my wife arrived with an idea of what we wanted. We approached the sales team and were greeted by Nick - he was very polite, knowledgeable and patient. He was able to guide us to the car we wanted by taking his time and showing us a number of choices in that model. We decided on a car that same day thanks to Nick. His aftercare was also great - sorted a few cosmetic issues with the car quickly and the car came to us in great condition. A really positive experience.

17 kwietnia 2026
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy to hear about the positive experience you and your wife had. It's great to know that our team was able to guide you to the perfect car with patience and knowledge. We appreciate your feedback regarding the aftercare and the condition of the car upon delivery. Thank you!

Oceniono na 5 z 5

Very good customer service.

Very good customer service.
Helpful and easy.
Abigail did a fantastic job and very friendly.
Once got to the dealership, she treat me very well, documentation was done fast, show me all the specs in the car, etc.

I really recommend Hyundai Richmond

15 kwietnia 2026
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We appreciate your recommendation and are so glad you found our customer service very good and helpful. It's great to hear that you were treated well and that the documentation was fast. Thanks for your fantastic feedback!

Oceniono na 5 z 5

Welcoming and helpful

We were welcomed into the showroom straight away by Nic, who made the whole process very easy. This was my first Motobility car and he explained how the scheme works, talked me through the best options for my existing car, and then sorted the whole thing out within days. Nic was professional, efficient and very helpful. I would have no hesitation in using this garage again.

9 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy to hear that your experience was easy, especially with it being your first Motobility car. It's great to know that our team explained the scheme and options clearly. Thank you for your positive feedback!

Oceniono na 1 z 5

Institutional scam, be aware...

Four weeks ago, I ordered a new Hyundai Santa Fe after seeing an offer repeatedly advertised on Instagram: £3,000 deposit and £299 per month. I paid £500 to secure the order, and the car arrived at the port on 12 April after being shipped from South Korea.
However, just two days ago, I received a call from the seller informing me that the advertised deal was no longer available. I was told that if I still wanted to proceed, the monthly payment would increase to £417, or I could cancel the order altogether.
This experience feels misleading and unacceptable, especially coming from a well-known UK company.

Today 29th May, still no reply, as expected, I have sent a bill of a rented car while I was waiting for this car delivery, and not even a negative response. Very sorry, because this Guildford branch is very near my home and now I just have to find another dealer... that hopefully has more sense of proper customer service

14 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

Hi Fernando,

Thank you for taking the time to share your feedback. Please email us at customer.service@richmondmotorgroup.com with your contact number and address so we can investigate the issue thoroughly.

Kind regards,
Izzy

Oceniono na 5 z 5

Dealing with Brian was an absolute…

Dealing with Brian was an absolute pleasure. Knowledgeable, honest and very responsive. That makes buying a car easier for a perfectionist

31 marca 2026
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Odpowiedź od Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review! We're so glad to hear that you found our service knowledgeable, honest and responsive. It's great to know that we made buying a car easier.

Oceniono na 5 z 5

Elliott was fantastic

Elliott was fantastic, no pressure, very helpful. Wouldn't hesitate to recommend Richmond Cars, Guildford to anyone.

24 lutego 2026
Opinia niezależna
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're so glad to hear that you found our service helpful and pressure-free. Thank you for recommending Richmond Cars Guildford; we appreciate your feedback!

Oceniono na 5 z 5

Brilliant service!

Adam and Baaz were fantastic when it came to trading in my previous Hyundai and purchasing a new Hyundai.

Couldn’t be happier with the customer service and professionalism.

2 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a fantastic experience trading in your car and purchasing a new one. We appreciate you mentioning our team's customer service and professionalism!

Oceniono na 5 z 5

5 stars to Nic Martin

5 stars to Nic Martin. Love my new car. Great service from the start. Thank you so much.

26 marca 2026
Opinia niezależna
Logo Richmond Motor Group - Guildford Hyundai

Odpowiedź od Richmond Motor Group - Guildford Hyundai

We're happy to hear that you're enjoying your new car! We appreciate you recognising our service and thank you for your feedback.

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