I special ordered the Rhino break shaft and I am extremely pleased with the customer service for this product. They were prompt to answer when I sent an email to inquire about the status of my order.... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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First off brought the orange gl cue loved it , recently got the carbon fiber shift love it but tip flew off after couple hours , send a email and sent me 2 new tips , great customer service with great... Zobacz więcej
Amazing to do business with!! Items ordered arrived quickly and they are great quality. When placing the order I made a mistake and contacted rhino billiards and they resolved my mistake with no issue... Zobacz więcej
Das Rhino-Queue ist wahrlich exzellent; sowohl seine Haptik als auch seine Spieleigenschaften sind herausragend. Ich habe mich für dieses Queue entschieden, da ich als großgewachsener Spieler einen... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft. We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last. As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style. Rhino aims to bridge the gap between billiards and life.
Dane kontaktowe
No.14 Lane 975 Tam Trinh Street Yen So Ward, Hoang Mai District, 100000, Hanoi, Wietnam
- cs@rhino-billiards.com
- rhino-billiards.com
4,6
Doskonała
464 recenzji
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Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Excellent product and support
Excellent product and great customer service support! They helpped me with my questions and were there along the whole process. Also the shipping company was very good (UPS). It took 15 days since the purchase but that was the expected. Everything was smooth. You guys got a new customer forever and I will recommend you. Kind regards from Madrid (Spain).
15 września 2025
Opinia niezależna
Shaft doesn't roll true but plays great…
Shaft doesn't roll true but plays great (probably cause I only own a cheap shaft) anyways, pending on response.
11 września 2025
Opinia niezależna
Rhino Billiards products
Very EXCELLENT customer service!! Their cues & shafts are FANTASTIC!!!! GREAT VALUE for an affordable price!!!!
9 września 2025
Opinia niezależna
Super nice shaft
The shipping was quick and the product is awesome. I bought the 3/8X10 shaft for my Lucky by McDermott butt. It is amazingly light and smooth. You could use a closed bridge with it with no glove and it glides very well. I love it and practice with it every day. I can't speak to the tip as I always remove the tip from any shaft I buy and replace it with a Kamui, a super soft in this case. Well done Rhino!
27 sierpnia 2025
Good customer support.
Shaft looks and feels good. Can’t wait to try. Thankfully I found the Crystal tip taped to the bubble wrap.
26 sierpnia 2025
Great customer service
Great customer service! Super helpful and understanding
9 września 2025
Opinia niezależna
The shipping was super fast. Cue is AMAZING
The shipping was super fast. I wasnt expecting to get this within a week so that was a huge bonus. I absolutely love my new cue. Played league with it for the first time last night. The difference is insane. Controlled and precise.
My only negative was while shopping the website a got a notification to choose my free gift with purchase and one of the options was a glove but they charged me for it anyway.
24 sierpnia 2025
I like the price and the cue
I like the price and the cue!
My fault for ordering going into the Labor day weekend. Took a while to recieve shaft due to Labor day. Nice smooth shaft, tip takes a little work to avoid miss-cue. The q-loc joint keeps unscrewing? I have to remember to tighten it often on my Icon Predator butt section. Did not have this problem on my Z2 shaft.
Other than those few problems I love how slick and smooth the carbon fiber shaft is. Plays about the same as my Z2 shaft. Chalk before every shot and pick the tip at least once a week before league play.
26 sierpnia 2025
The nebula Galaxy cue
The nebula Galaxy cue, it's a nice cue stick. We really like the color and the feel of the grip and the low deflection of the carbon fiber shaft, it was a great price. And we're really happy with it. The only thing I could say is the connection. it's a little bit tight to screw in. But other than that, it's been a great experience.
6 czerwca 2025
Opinia niezależna
Great customer service
Great customer service. Professional and very helpful!
5 września 2025
Opinia niezależna
I love my cue it shoots straight i hit…
I love my cue it shoots straight i hit were I'm aming ball go in until it was lost by a bus company in August of this year will bye another one when I can afford one thanks
6 września 2025
Opinia niezależna
I just bought a nebula 2 cue
I just bought a nebula 2 cue, haven't got to use it yet. I bought it cause 2 guys on my pool team have them and the love them. So I am hoping that I will like it as well. I had to order mine from Amazon cause the rhino website discontinued the one I wanted. I have to commend the rhino website for suggesting I go to Amazon to find it. Also have to say that the website is very good at getting back to promptly on any questions you have.
6 września 2025
Opinia niezależna
Package arrived on time great customer…
Package arrived on time great customer service...but didnt get my free gift...
26 sierpnia 2025
They have a great product and they keep…
They have a great product and they keep in touch also whenever anything happen they were quick to fix the problem or give advice I think this is a perfect shaft for APA and BCA players like me.
4 września 2025
Opinia niezależna
Good customer service
I bought the Voyager cue set and the 3rd week playing with them my break shaft broke. I contacted Rhino and they immediately started to rectify the situation. With a simple picture of the shaft they sent me a shipping label to return the shaft and as soon as you ship the shaft they started sending the replacement. I thoroughly enjoy my cues and I am very satisfied with the customer service.
26 sierpnia 2025
Opinia niezależna
First carbon fiber shaft
Rhino made everything easy- price, ordering, shipping was all A-1. Shaft hits nice. I will use it a little more in the coming weeks and see what happens with the medium tip. Have been shooting with a moori medium. May want to go with a soft.
26 sierpnia 2025
The order was shipped fast and arrived…
The order was shipped fast and arrived as described. Thanks rhino billiards.
26 sierpnia 2025
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