Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I contacted Rhino and asked them if their shaft would fit a modified pin. I sent some dimensions and after reviewing it they told me that their "off the shelf" shaft would not fit, but they would be h... Zobacz więcej

Oceniono na 5 z 5

I had an issue with a defective item from Rhino Billiards, but their customer service really impressed me. They sent a replacement quickly and didn’t even require me to return the original item. That... Zobacz więcej

Oceniono na 5 z 5

The day after receiving my new Rhino breaking shaft it made its debut in my final 9 ball match of the session. Untested and fresh out of the box, the control and precision was absolutely noticeable wh... Zobacz więcej

Oceniono na 5 z 5

First off brought the orange gl cue loved it , recently got the carbon fiber shift love it but tip flew off after couple hours , send a email and sent me 2 new tips , great customer service with great... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami bilardowymi

Napisane przez firmę

At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft. We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last. As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style. Rhino aims to bridge the gap between billiards and life.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

445 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 46% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Grate customer experience

I bought a Nebula 2 from Amazon and went to use it, but, found connecting the shaft & butt together was very difficult. I could not return it as it was passed the return date. I emailed the company and talked to Devin. After sending in a video showing the difficulty I was having, Rhino was kind enough to exchange the Nebula 2. I got the new pool cue in several days and am extremely happy with the new pool cue. I want to thank everyone, especially Devin for all the help they gave me.

4 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Bought the nebula 2

Bought the nebula 2, really nice cute and sits great. Really like the tip on it. I bought extra tips but ordered the wrong ones. Customer service was awesome and helped me to get the right ones. When I have a question, they are quick to respond. Would highly recommend

1 lutego 2026
Opinia niezależna
Oceniono na 4 z 5

Well

Well, I ordered the rhino must 30 had it approximately 18 days and the tip popped off. Contacted rhino they give me a $60 off in-store purchase after I got the tip fixed and sent them the receipt of what it cost so then I ordered the rhino. carbon fiber single shaft with a crystal tip and they’re both really good shafts. Customer service is great.

26 stycznia 2026
Oceniono na 2 z 5

Warped

Bought my cue in December 2025 after 3 weeks the cue was already warped, wrote an email and to change the cue they asked me to pay 30usd for the shipping after that I already paid 700$ for the cue. I am so disappointed they just gave me a coupon.

28 stycznia 2026
Oceniono na 5 z 5

Very Pleased

I had a couple questions an the response from Rhino was immediate. The pool cue is gorgeous and plays great !!!

26 stycznia 2026
Oceniono na 5 z 5

Great comeback cue!

I had a long break in playing on leagues. When I first started seriously everyone had wood cues and now everyone is mostly using a carbon fiber cue. I wanted to get a new cue but don't have the funds for a Predator or other high end makers. I had never heard of Rhino before but as I saw their cues and the sales the price and reviews seemed great. I purchased a Nebula 2 with no real knowledge of how it may perform. I was surprised and overjoyed with the cue. It is solid, I love the time crystal tip, and it has options for different shafts that I've never had before. I did have to get used to dropping shaft size from 13 mm to 12.5 but it has helped me take my game up for sure. I would recommend Rhino to anyone who wants a great cue for a good price. I'll definitely be getting a jump and break in the future to .ake it a set.

3 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Rhino products review

First of all.. lets talk about price for carbon fiber. Its amazing that for this price we can get such good quality. Deflection is not that high, overall feel with the grip is amazing, cue is straight. Also the glove fits pretty well it holds really tight and feels amazing.

19 stycznia 2026
Opinia niezależna
Oceniono na 3 z 5

Ordered through Amazon but still came…

Ordered through Amazon but still came from you. Ordered Nov 27 2025 got it Dec 29 3”2025. Box was not shipped a protective box and just came in the cue box which was heavily damaged. Luckily the was not and I say luckily. It was a birthday present for my son.

29 grudnia 2025
Opinia niezależna
Logo Rhino Billiards

Odpowiedź od Rhino Billiards

Hello Larry,

Hi there, thank you for taking the time to share your feedback.

We’d like to kindly clarify that all orders that were placed on Amazon was fulfilled and shipped by Amazon, not directly by us. For items fulfilled by Amazon (FBA), Amazon handles the packaging, shipping, and delivery process from their fulfillment warehouse to the customer.

That said, we’re truly sorry to hear that the outer box arrived damaged. We’re very glad to know the cue itself was not affected—especially since it was a birthday gift for your son—but we completely understand how disappointing this experience must have been.

If you need any help from our side or additional product support, we’re always happy to assist.

Thank you again for your understanding and for choosing our product.

RHINO Customer Support.

Oceniono na 5 z 5

Overall Im completely satisfied with…

Overall Im completely satisfied with your products. I started to use a Retro and the feel has helped me tune my game %100. the tip did come off after a year, it just fell off while I was practicing on my tabel at home. I should have had it replaced with the same tip. To make a long story short I bought a replacement shaft and YOUR tips just in case there is a problem again and have been shooting great. Send me some stickers!!!!

29 grudnia 2025
Oceniono na 5 z 5

My latest purchase - Rhino Black Jump Cue

My latest purchase, the Rhino Black Jump Cue, exceeds my expectations. It already has made me a better jumper and will allow me to get even better with more time and practice with it. The first day I had it, I had a local tournament that night and several better players tried it. They commented that it jumped at least as good as their jump cues that cost twice what this one cost me.

26 grudnia 2025
Oceniono na 3 z 5

Snapped in half after 3 months of use

They were nice enough to let me exchange the shaft after it chipped within the first week of arrival. Unfortunately, I’ve only had the replacement for 3 months and it snapped in half last night. Apparently the shafts are filled with styrofoam. I thought this was a good investment but apparently I was wrong.

8 stycznia 2026
Opinia niezależna
Logo Rhino Billiards

Odpowiedź od Rhino Billiards

Hello Allegra,

We’re sorry to hear about your experience, and we appreciate you taking the time to share your feedback.

Our carbon shafts are engineered with a reinforced composite structure designed to handle normal playing conditions. Under regular use, a shaft should not snap in half, which is why we’d like to review this case more closely.

The internal core material is part of the shaft’s engineered construction, used to optimize balance, consistency, and vibration control—this is a common approach in modern composite shafts.

If you’re open to it, please contact our support team with a few photos or a short video of the shaft, and we’ll be happy to look into the situation and assist you further.

Thank you again for your feedback.

RHINO Customer Support Team.

Oceniono na 5 z 5

The cue I ordered played fantastic

The cue I ordered played fantastic. The tip exploded on the second day of use. Their representative made things quick and easy to get it taken care of. I've since order a break shaft and a few accessories.

1 stycznia 2026
Opinia niezależna

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