Extrêmement déçu de cette laverie. A Villemandeur a coter d'Intermarché. Ma machine à laver étant en panne, je suis venu ici pour laver quelques affaires. Étant seul, je n’avais pas... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I used the washing machine at the Revolution Laundry near Morrisons in Wednesbury to wash a duvet and two small pillows. I only discovered after I had closed the door and started the washing cycle... Zobacz więcej
I used the washer/dryer in Kelso before it was removed {where did it go??!} It was great to wash duvets & king size bedspreads etc. Thought it was very reasonably priced for the convenience vs dry cle... Zobacz więcej
Reakcja na opinię
I used the 20kg machine to clean freshen 2 duvets, machines were clean & straightforward to operate. I thought £11 was rather pricey for a wash and that was without softener which was an extra £2 . I... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Revolution Laundry is redefining the laundry experience. As of 2020, there are less than 600 launderettes throughout the entirety of the UK. Answering the market’s ongoing need for convenience and control over washing larger bulks and bigger items, Revolution Laundry is the only laundry service that is able to put the power of washing back in the customer’s hands. Revolution machines offer rapid solutions for customers on the go, delivering consistently perfect washes through its 9kg and 20kg drums; perfect for clothes, duvets and cushions. Every machine provides eco-friendly solutions through optional solar panels, automatic light sensors that turn off and on depending on customer vicinity, and free eco-friendly detergent included in each wash. As well as washing, the dryer provides options for your laundry depending on temperature and material type. Aligned with the company’s wider mission of Making Easy work of everyday tasks, Revolution Laundry machines are designed to automate as much of the process as possible. If a customer leaves their laundry unattended, the machine will remain locked until the time has elapsed. A free of charge text reminder is also sent to the customer’s device a few minutes before the wash has finished, and payments are easier than ever with machines now accepting contactless payment.
Dane kontaktowe
3B Blenheim Road, Longmead Ind Est, KT19 9AP, Epsom, Zjednoczone Królestwo
- 0800 035 6600
- callcentre@me-group.com
- revolution-laundry.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
1 star is too high a grading
Have selected 1 star because giving no stars wasn’t an option. I have had to use these machine for the past few weeks because my washing machine at home has broken and I’m waiting for a new one.
Firstly a basic price of £11.00 for the large and £5.50 for the small machine before you add anything like softener or sanitizer is daylight robbery. These machines are mostly used by students and people who can’t afford to have or run washing machines at home or live in hostels. They are short of money and if they want washed clothes they have to pay a premium.
I use the word “wash” because clean would be an over exaggeration when the clothes come out barely any cleaner than when they went in and the only thing that’s being cleaned out are peoples bank accounts.
No matter what wash you select the time for the wash to complete takes no more than 43 minutes at best and no matter the temp you choose, it makes no difference. I have had no choice but to use this service as I had to wash my children school uniforms etc. I have 2 black bags full of washing that has been put through this laundry that have come out just as or in the case of my white pillow cases more grubby than they were when they went in.
Customer service don’t want to know and are about as much use as their washing machines.
I will use the 1 star to say that the tumble driers seem fine although extortionate for the price

Odpowiedź od Revolution Laundry UK
No sign on the dryer to say out of…
No sign on the dryer to say out of order. I am unemployed and receive £70 a week. I had to dry some washing and spent £10.50 on a dryer. After the time was up, the washing was still just as wet as when it went in. Garage staff were not helpful. Told it would take up to a week to get my money back. RIP off!!!

Odpowiedź od Revolution Laundry UK
Went today to wash the duvets
Went today to wash the duvets. ,£13 for the larger machine with softener is almost day light robbery. Machine hardly uses any water and there was no way I was drying them there. £3.50 for 15 minutes. Seriously need to rethink their prices. I won't be using them again. I'll just upgrade my machine at home. Will be cheaper in the long run

Odpowiedź od Revolution Laundry UK
David dyas thanks offer of new…
David dyas thanks offer of new washing machine for £190 dot wot it it been to long you parts and guaranteed are not worth the paper they are right on so I had to this mouth disabled benefits to bay a new hotpoint I never use hoover ever they don't give a sxxt bo not bay hoover there gust a rep off off off why do I have pay 190 for a new washing machine machine wots with the guarantee than yes it o told you on the 19 January you told to wait for parts is a joke

Odpowiedź od Revolution Laundry UK
Wish I could give no stars! Dirty broken machines with zero customer support
Wish I could give no stars. Misinformation on the website. Went to the first location as was mentioned on their website but found no machine. Contacted customer service they said machine was removed from this location hence drive to the other nearest one. Got to the next one and to my surprise the machine was out of service haha what a joke! I drove 10 miles altogether and no luck with washing or drying. The machine was disgustingly dirty. I wouldn’t have used it even if it was in working order. Terrible terrible terrible! Don’t waste your time and fuel!

Odpowiedź od Revolution Laundry UK
Easy to use but not clear enough
I have used their service before, and I found the process of inserting money and waiting for the clothes to be straightforward. However, I noticed that many people bring their pets' clothes to wash there, which makes me think that those washing machines are only suitable for washing pet clothes. As a result, all my clothes ended up with dog hair on them, which was quite frustrating

Odpowiedź od Revolution Laundry UK
Happy customer
This morning I tried to fit my king size duvet in my washing machine.. no way was it fitting, so after a quick google search I found a machine in Epsom went to find it couldn’t find it anywhere so decided to try another location that was close by, I’m glad I did it was SO easy to use and my duvet is now nice and clean!
I will be more than happy to use the machines again! Thank you

Odpowiedź od Revolution Laundry UK
Clean,quick to use machines.
Clean,quick to use machines.
Closed off so not being stared at by cars.
Cheap for the load you can put in & compared to price of electric.
Will use again & I'd reccomend.
Bentley,Doncaster

Odpowiedź od Revolution Laundry UK
Fuyez cette entreprise malhonnête et…
Fuyez cette entreprise malhonnête et voleuse et menteuse
J ai utilisé leur machine qui n à pas fonctionné j ai téléphoné on devait me rembourser par rib.
Depuis le 24 janvier pas de remboursement j ai eu des gens au téléphone qui doivent ou me rappeler ou faire le nécessaire comme hier encore j attends toujours leur appel... Et le comble c est qu ils me disent qu ils m ont remboursé depuis le 7 février et que je n ai rien sur mon compte.
PAS SÉRIEUX DU TOUT le service après vente n est pas à la hauteur

Odpowiedź od Revolution Laundry UK
Good customer service, resolved my issue quickly
I recently used the revolution washing machine at upper church Lane tipton. I experienced an issue which I hadn't experienced whilst using the machines before. I contacted customer service and spoke to a lady called Denise. She was friendly and helpful and dealt with my issue quickly.

Odpowiedź od Revolution Laundry UK
When they are working
When they are working, the washing machines are really very good delivering excellent cleaning results. There are two sizes available to use, which is great when you need to do an extra large load containing items such as duvets.
However, the dryers take an absolute age which both costs a fortune and is very inconvenient unless you have time to spend 3 or 4 hours in the pub opposite waiting for everything to dry, which most of us don't as we all live very busy lives. So save your money and pop your load on an airer at home, and you can spend time doing something more productive than simply waiting for your laundry to dry.
Repair times are slow, and the washing machine is out of order at peak times at least once a fortnight, taking at least 24-48 hours each before they are up and working again. The company would do very well to invest in some sort of instant notification system for their mobile repair teams so that when a machine malfunctions in order to ensure that downtime is kept to an absolute minimum.
My review is for the machines outside the petrol garage on Llangyfelach Road Swansea based on the last couple of year's of use.

Odpowiedź od Revolution Laundry UK
Customer service is awful
Went to use a machine, the washer didn't spin properly, but I carried on and used the drier, sat for 30 mins and the washing needed more time, to find out there was no heat!
Emailed "support" to be ignored and even after a second email, ignored still.
Use at your own risk, customer service is non existent.
Despite getting an automated response, the email still has no response 27/02/2024

Odpowiedź od Revolution Laundry UK
Worries proved groundless…
I was very concerned after reading reviews, so I checked on a local forum before using the washers based in Penketh, Warrington. I am really pleased, the big blanket/duvet came out great! And they text me when it was done in the washer. Minor gripes, it was expensive at £23.50 for the wash and dry, and the text didn’t come for the dryer end alert! First world problems 😀! All in all a good service!

Odpowiedź od Revolution Laundry UK
A washing machine that doesn’t wash
I used the 18kg washing machine to clean my duvet. The duvet came out almost dry and had not been cleaned. I paid £11 for the cycle and followed all instructions, so am disappointed with the service. I have tried finding a way to contact the customer service team and can only find a number based abroad. I feel disappointed and will not be using the service again.

Odpowiedź od Revolution Laundry UK
Machine never washed the clothes
Machine never washed the clothes - they came out dry. I saved the date, time and location of the machine but, seeing as I am not a French resident with a French number and address, was unable to reach out for a refund. I paid 10 euro for a wash which did not happen. The English company was of no use and could not give me any other means of contacting the French branch of the company - I had already explained to them this was not possible without a French address and the machine number - which I found nowhere in any of the pictures of the machines I took

Odpowiedź od Revolution Laundry UK
Expensive and slow driers
The washing machines are good, but expensive. The dryer is also expensive but absolutely useless, takes hours and a lot of money to dry your clothes. I ended up taking a lot of wet clothes to a proper launderette where the clothes were dried in no time, for very little money.

Odpowiedź od Revolution Laundry UK
Never again waste of money and time
It second time I used your service and to be honest I will never used it again.first time I dry about 4 kg of clothes 45 min and was still wet and doesn't had any small so no detergent today I give it try one more time and same no smell same dirty as I put in shocking. No costumer service give my money back

Odpowiedź od Revolution Laundry UK
If this the same ones at the ones in…
If this the same ones at the ones in Ireland then they are awful

Odpowiedź od Revolution Laundry UK
The machines constantly malfunction and…
The machines constantly malfunction and trying to get a refund is like pulling teeth...then you get told refunds are only via Bacs....they took the payment off my card in seconds and should refund back to the card via faster payments not f##king Bacs. I tell them each time it's the same machine, same location as per email chain but they stall for time, the machine isn't fixed which means many other people are getting money taken off them amounting to hundreds of ££££.
My advice is stay well clear of them... I'll not be using them anymore, I'll go the local launderette

Odpowiedź od Revolution Laundry UK
The machines were surrounded by litter…
The machines were surrounded by litter and rubbish, nearly twisted my ankle and fell on some timber lying in front of the machines, dryer and wash machine full of dog hair, expensive and slow, now drying remainder of my washing in front of my heater.

Odpowiedź od Revolution Laundry UK
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







