It's an extremely helpful service and comes with many advantages, in top of splitting the bills for you. The stuff is really helpful and nice, and they make you feel well looked after

Elle was really helpful, so nice to speak to someone who was on the ball and happy to help. Also followed up with an e-mail later in the day and we felt our case was being worked on!

All those that are not Happy with this company ( 07896 269419)
My daughter has also been left with a bad credit score... The customer advisor ( E ) seems to want to help but you have to repeat yourself constantly and you are going round and round in circles. They don't sort things out.
I highly recommend seeking legal advice, meter readings don't tally with what they bill you for.
I highly recommend you Look further into their incompetence!

This company are great to start of with. now my daughter has received emails 8 months later from 2 energy companies that Resooma have not paid
This company also use 2 other companies and she has received bills from them
They are targeting innocent students.
The reviews say it all.

The CS agent is absolutely delightful and answered my queries instantaneously!

Resooma is a good utility bill provider to use. I have been using them for the last two years and the services is great and affordable. I would recommend it to anyone looking for a good and affordable utility provider

Terrible. Paying double the quoted price. Didn’t have Wi-Fi for 3 months as they never made an account with virgin media despite constant attempts to get in contact. Impossible customer service can’t call anybody about anything. They never paid out water bill for 5 months and our credit has been negatively effected. Worst company ever. You do more work than if you just paid the bills yourself.

Ian has helped me with an ongoing issue
Great customer service from Ian, very fast replies and informative!

DO NOT use Resooma - they didn’t pay my energy bill and now a debt collection agency is after me. I’ve been holding off on leaving this review but they’ve had over a month to make this right and every time I speak to someone (which they also make very difficult) they give me the same copied and pasted answer. I have asked for updates and all they will tell me is that it is being handled by the operations team but will not tell me anything that indicates they are actually doing anything. They also haven’t told me how this could have happened, which is a huge red flag if they are able to not pay thousands of pounds of bills and not tell me where the money actually went.

Whilst I was in a stressful situation, Elle Birch was very helpful in making me feel at-ease and kept in me in the loop during the whole process which i really appreciate. Overall, great customer service and friendly! :)

Great company, Ive had no issues while using resooma! Set up was simple and they have always been helpful when using the chat. Extending my bills and contract and switching tenants was easy.

I had some issues with a council tax bill that I was being chased for from Bristow and sutor.
I contacted resooma and I had the pleasure of speaking with Elle who resolved my issue quickly and with no problems at all. Elle was extremely friendly and made me feel so at ease. Every customer service department should have someone like her and I couldn’t thank her enough 💗

I have to allot 25 rooms to 50 people unable to do that.

I love how easy to use it. And it really helps me and my housemates to pick our rooms since we want it to be fair. Thaks XOXO

Good company to go for, a women called Elle at resooma was amazing during my entire tenancy, she helped me with all queries about my bills and setting up a direct debit. She even helped me after my tenancy and was really nice!

Resooma provides great customer service!
After speaking with Elle on the telephone i was given every answer to all my questions in detail, along with an email to consolidate the previous conversation in writing! Elle was a great help!

Excellent customer service make it a top-notch company. Highly recommended 👌

Popped up to live chat and spoke to Ian - he has been incredibly friendly every time ive spoken to him and the enquiries I have had when it comes to my energy switchover

The responses were very quick and reassuring, although not always reflecting what happened

Resooma has helped me so much with paying my bills stress free, such an easy set up and I don’t need to worry about manually paying my bills to different companies every month as Resooma takes care of it all. As well as being a stress free process for paying my bills they also have an accessible helpline that respond within minutes for any queries i have!