Trotz Anpassung der Maske vor Ort und scheinbarer fachlicher Beratung, ist diese in der Praxis ungenügend, bereits nach der ersten Nacht absolut unbrauchbar und nicht erstattungsfähig, da privat gekau... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A shout out to Liverpool store Manager Rajani & her equally helpful staff for their excellent customer service. Being a first time cpap user that extra care & support factor always goes along way in... Zobacz więcej
My experience over the last couple of months with Angel at the ResMed Aspley QLD store has been very positive. I am extremely grateful to Angel for her caring support, Sleep Apnea and Sleep Apnea m... Zobacz więcej
My experience over the last couple of… My experience over the last couple of months with Angel at the ResMed Aspley QLD store has been very positive. I am extremely grateful to Angel for her ca... Zobacz więcej
Informacje dotyczące firmy
O ResMed
Napisane przez firmę
ResMed changes lives with medical devices and cloud-based software apps that better diagnose, treat and manage sleep apnea, COPD, and other chronic diseases.
Visit our website
Visit our website
Dane kontaktowe
3,6
Średnia
5 tys. recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great products
1 maja 2023
Odpowiedź od ResMed
Hi Susanne,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Quick delivery.
22 maja 2023
Odpowiedź od ResMed
Hi Marilyn!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Was not happy with the process at all…
Was not happy with the process at all and service with consultant she was lovely but there was not service beyond her she needed help and wasn’t give this from management. I believe management failed her to be able to give the service required.
22 maja 2023
Odpowiedź od ResMed
Hello Lisa-Ann,
Thank you for bringing your experience to our attention. We appreciate your honest feedback and have forwarded this onto management for future improvements. If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed
Prompt delivery
22 maja 2023
Odpowiedź od ResMed
Hi Russ!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Staff were very helpful and polite
30 kwietnia 2023
Odpowiedź od ResMed
Hi Sandra,
Thank you for your review, it is much appreciated! It’s so nice to hear that our team were able to support you. We’ll be sure to pass on the positive feedback and look forward to helping you again next time.
Sleep well,
ResMed Australia
I had recently returned from a trip and…
I had recently returned from a trip and while I was away my mask cushion split up the side, and had to tape it to be able to use it, cutting it short my purchase was easy and a quick turn around I’m back to normal cpap use now will buy again from here as Resmed is the only one
21 maja 2023
Odpowiedź od ResMed
Hi Samuel!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
The masks that were sent to me took a…
The masks that were sent to me took a little while to get used to. But now I find them comfortable.
16 maja 2023
Odpowiedź od ResMed
Hi Kylie,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
I was provided with free replacement…
I was provided with free replacement while my CPAP unit was being repaired
21 maja 2023
Odpowiedź od ResMed
Hi Dexter!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
I had severe sleep apnoea but I feel…
I had severe sleep apnoea but I feel great since I started using my new CPAP machine. I took it overseas in January 2023 and had no problems at all. I would recommend a CPAP machine for anyone with sleep apnoea.
30 kwietnia 2023
Odpowiedź od ResMed
Hi Susan,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
I was desperate for a 12v adaptor for…
I was desperate for a 12v adaptor for my Air Mini. I had been sold the wrong adaptor 😡 We were travelling in our Caravan in country NSW and couldn’t find one anywhere.
I went to the ResMed site and ordered one giving my address as the post office in Bourke.
It arrived on time and they even gave me a follow up phone call to check i had received it.
Thank you ResMed you saved my marriage.
14 maja 2023
Odpowiedź od ResMed
Hi Debi!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
The mask cushion does not ift
The mask cushion does not ift. I take a medium but the size offered were S/M, and it is too tight.
15 maja 2023
Odpowiedź od ResMed
Hi Margaret,
Thank you for taking the time to share your experience with us, we really appreciate you bringing this to our attention. Please email info@resmed.com.au so we can find a prompt resolution for you moving forward.
Sleep well,
ResMed
Easy to do business with
21 maja 2023
Odpowiedź od ResMed
Hi Laurie,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
refund promised, promise broken,no refund 3 wks
returned cpap machine after 29 days free trial period, 3 weeks later am still waiting for my refund, have been told twice to attend shop to collect refund, yet no refund there. ps still have not received my refund. So I post this review and then the fake organisation send me a fake email saying email me and we will sort out, so I thought I should give you the update, nothing has changed still waiting on refund, excuse is still computer does not know how to issue a refund. yes that is their excuse.
1 maja 2023
Odpowiedź od ResMed
Hi Frank,
Thank you for taking the time to share your experience with us, we really appreciate you bringing this to our attention. Please email info@resmed.com.au so we can find a prompt resolution for you moving forward.
Sleep well,
ResMed Australia
Good product, but…
The shop was accessible, and the product seems good. My results have been almost instant. However, I would have liked to be dealing with more knowledgeable staff, both at the store and online. Took me several visits to sort out some problems, and others no answer at all.
21 maja 2023
Odpowiedź od ResMed
Hi Michael,
Thank you so much for taking the time to share this with us. We have taken on your feedback for future consideration and improvements. We hope we see you again in future.
Sleep well,
ResMed Australia
Annoying that we had to buy a new mask…
Annoying that we had to buy a new mask and practice keep the old one. Which was technically ours as we purchased it.
21 maja 2023
Odpowiedź od ResMed
Hi Linda,
I recommend discussing this with your local store as this is correct, if you purchased the item it is yours to keep.
Sleep well
ResMed Australia
The website was easy to navigate and…
The website was easy to navigate and the options are very clear. I love the subscription feature as it makes this expensive machine accessible to most budgets. The only thing I wish was different is that the AirTouch mask was an option for the machine subscription bundle.
30 kwietnia 2023
Odpowiedź od ResMed
Hi MNicke,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Odpowiedź od ResMed
Hi John,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive experience and hope we see you again in future.
Sleep well,
ResMed Australia
Delivery was quick
30 kwietnia 2023
Odpowiedź od ResMed
Hi Joanne,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, quick experience and hope we see you again in future.
Sleep well,
ResMed Australia
your water chambers are faulty had to…
your water chambers are faulty had to buy 4 so far all leak in middle after 2 months have had no refund
29 kwietnia 2023
Odpowiedź od ResMed
Hello Errol,
Our Water Chambers do come with a 12 month manufacturer's warranty, so please ensure you are following the correct channels (contacting your supplier) if you have a problem with your ResMed products so we can arrange free replacements for you if applicable.
Sleep well
ResMed Australia
Your frequent erroneous communications…
Your frequent erroneous communications regarding payment difficulties are extremely annoying and attempts to discuss this were met with absolute intransigence from your representative.
8 czerwca 2023
Odpowiedź od ResMed
Hello Paul,
Thank you for bringing your experience to our attention. We are so sorry that our service is not meeting expectations. We have taken your feedback on for future considerations and improvements.
If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.