Republic of Cats Recenzje 

2100
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I absolutely love this place, and so does my cat Khaleesi😅. I found out about this place from their pop up in Canary Wharf, and I’ve been enjoying them since! 1000% recommend, deffo seen an improveme... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

They produce fresh food that my cats love. Many different varieties and none of them disappoint my cats, always clean dishes. They also enjoy the dry food as well. The flea and worm treatment they al... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Reuben loves his Republic of Cats meals. They have helped him put on condition, he is full, and its controlled and so much much nicer than supermarket. Website is super easy. Thank you Richard and Rep... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

My cat doesn't like the food it's very expensive too I'm paying more now for my cat food than meals for myself, tried the cheap 5 pound trial box now only a week later they are trying to charge me £89... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

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O Republic of Cats

Napisane przez firmę

Republic of Cats logo

Welcome to The Republic

Where every kind of cat is welcome. Cats keep us going (literally), so we’ve created a meal plan experience for your furball that’s as unique as they are—without breaking the bank.

Personalised Nutrition

We believe in personalised nutrition for your cat. No two cats are the same, and their needs change over time. Our meal plans are tailored to your cat’s unique needs—age, breed, activity levels and more—to support lifelong health. The result? A flexible, personal plan that evolves as your cat does.

Tempted? Try for only £5

How It Works

- Take our quick online quiz—just a few questions about your cat.

- Get a personalised feeding plan tailored to your furball.

- Add our delectable charcuterie treats at 50% off for your first delivery.

- Receive your order at your doorstep in 100% recyclable packaging.

There’s never been a better time to give your cat’s mealtimes a refresh by claiming your first 28 meals for just £5.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 95% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(2100)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 204

Napisz recenzję
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Oceniono na 1 z 5

Ordered taster box on 12/02/2026

Ordered taster box on 12/02/2026. 23 days past and still didn’t receive my order. It’s a scam! 🚨

12 lutego 2026
Opinia niezależna
Logo Republic of Cats

Odpowiedź od Republic of Cats

Hi Mehmet,

Thanks for reaching out to us.

I'm so sorry to hear that your Taster Box hasn't arrived. We always aim for orders to be delivered within 2-3 working days. Having had a look, it seems like your Taster Box has been lost in transit.

I appreciate that this is far from ideal. Unfortunately, on rare occasions, orders can be lost in the delivery network.  Please drop us a message via email, and we can get this sorted for you. Our email address is chat@republicofcats.com.

Thanks so much for bearing with us on this, and we look forward to hearing from you.

Ronnie

Oceniono na 1 z 5

I have just sent them this email

I have just sent them this email, not happy
May I just ask, since I only paid for a trial on the 20th Feb, and it didn't actually arrive till the 26th, and just 4 days later, you have taken £34.69 from my PayPal. Not on, and I will leave you bad reviews now on Trustpilot and Google.
That cannot be right, as you know when the food was received, how many days does the transition take. As a dog breeder and a KC champ show judge, when we have bred puppies, we always stipulate in our puppy contracts if the food is to be changed, it must be done slowly, half and half for a few days and then gradually the transition to the new food. This is what I told my daughter-in-law to do with Auty.
So I am pretty disgusted that you have had no regard for Auty's well-being, and to claim you care what cats are fed is not true, is it?
No, that is not acceptable, the food arrived on the 26th not the 25th, I know because I was sent the photo of the box. So Auty was fed a small amount from Friday, and by Monday 2nd of March you had taken the Money, so you are just offering an excuse for the 10 days supply. As some 9 days after I had paid for the trial you have taken the money. And not allowing for the weekend or the time of actual delivery. If this just warns people how keen you are to take money from people. And actually, the decent thing would have been to offer a refund, as we don't want your food now, Thank you

3 marca 2026
Opinia niezależna
Logo Republic of Cats

Odpowiedź od Republic of Cats

Hi Debbie,

Thank you for reaching out - you’re absolutely right that a slow transition is vital for a cat’s digestive health. That is exactly why we aim for our taster boxes to cover that initial 10-day period.

I’ve looked into your account, and I can see the frustration here. While the delivery arrived within our standard window (2-3 working days), the "weekend gap" between your sign-up on Friday and delivery on Wednesday meant the automated billing cycle for the first full box triggered before your cat had enough time to try our full range. This didn't leave you with the transition window we intended for your cat.

Please know that we do send a reminder email two days before billing to allow for adjustments, but I do appreciate that the timing felt rushed in this instance. We are a team of cat lovers, and we genuinely want what’s best for our citizens.

Thank you so much for the feedback. It helps us improve moving forward.

Thanks,

Ronnie

Oceniono na 5 z 5

I always receive excellent help from…

I always receive excellent help from Customer Services. Nothing is too much trouble, which I am thankful for because recently I seem to have had so much to sort out. This help is always given in such a speedy and friendly way too. Thank you so so much.

26 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Princess Poppy is Happy😻💕

Our little princess Poppy has been very picky and only licked the jelly of her old food and left the unappetising looking lumps. Cost us a fortune. Then we were sent a trial box of Republic of Cats by a friend. From day one she licked the bowl so clean you couldn't tell if it had been used or not. She's settled on the two flavours she really likes and for the first time in her 11 years she's actually put on weight...healthy weight. The team at ROC are always really helpful and friendly and I love the way they treat Poppy as a real cat👍keep it up guys.

25 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

The cat food is really nice quality

The cat food is really nice quality, my cat loves the recipes that are easy to change , try or swap each month. Staff are really helpful if you have any queries. My cat is much healthier now he eats republic of cats recipies than cheaper alternatives at the supermarket. It gets brought to your door too.

19 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great company - highly recommend

The packaging is lovely, deliveries are on time and the customer service is really helpful. My cats (previously picky eaters) have been eating RoC food for nearly two years - they are very healthy and happy. Highly recommended.

19 lutego 2026
Oceniono na 5 z 5

My cat loves Republic of Cats food

My cat loves Republic of Cats food. Ordering, liaising with staff and receiving the items worked perfectly without a single issue. In fact I had to change my order to order even more food as my cat was so keen on the products.

18 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service. Monthly chance to change her diet plan, making it simple. Tilly lives her food and I love it being delivered right on time

18 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I've seldom had to contact Republic of…

I've seldom had to contact Republic of Cats as there is rarely a problem. On the couple of occasions that I have their customer support /advisors have been helpful, friendly and professional. This time was regarding a delivery query, and it was answered, and resolved by Leah within 24hrs. Always happy with their service and products. Most importantly, so is my cat!

12 lutego 2026
Opinia niezależna
Oceniono na 2 z 5

No reply on Wattsapp to Queries - Missing Taster Boxes

I ordered 2 taster boxes and they didn’t arrive - contacted customer services through wattsapp and no reply unfortunately.

I contacted them through email and Im struggling to get them to confirm resending of the order.

Customer services through wattsapp seems shabby for a company with a good score on here maybe it’s public vs private face? The two don’t seem to much up?

Disappointing.

16 lutego 2026
Opinia niezależna
Logo Republic of Cats

Odpowiedź od Republic of Cats

Hi there,

Thank you so much for taking the time to leave us with this feedback.

The Customer Care Team have dealt with your query via email and have confirmed that replacement Taster Boxes will be sent out to you ASAP. We're sorry that your initial order got lost.

I've had a look and can see you messaged us on both WhatsApp and email. To keep all correspondence in one place, if a customer has contacted us via multiple channels, we merge the requests together. This is to ensure you aren't having multiple conversations with multiple team members at once. Rest assured, we were not ignoring your WhatsApp, but appreciate the feedback and will take a look at this process in the future.

I hope that the cats love the Taster Boxes. Please do reach out to us if you need a hand with anything else.

Thanks,

Ronnie

Oceniono na 3 z 5

We have tried a number of subscription…

We have tried a number of subscription brands before deciding on which one to commit to. Unfortunately my cat does not like Republic of cats! Not sure why?? 3 stars for tailored recipes and it was nice to have her name on the dry kibble pouch. Customer service good.

13 lutego 2026
Opinia niezależna
Oceniono na 4 z 5

I’ve been refunded, thank you very much

I originally wrote a negative review about my experience dealing with a box that shipped after I cancelled my subscription but I’ve just been refunded and the courier will hopefully be taking the the box back, I was definitely frustrated but now I’m impressed with the way I have been treated during this process

12 lutego 2026
Opinia niezależna
Logo Republic of Cats

Odpowiedź od Republic of Cats

Hi Andrew,

Thanks for taking the time to leave this feedback.

I can see that you have gotten in touch with our Customer Care Team, and we have found a solution for you. We managed to stop the order from being sent out and issued you a full refund.

We have reached out to you via email with the details. Please do reach out to us if you need help with anything else.

All the best,

Ronnie

Oceniono na 5 z 5

i have 2 pussycats

i have 2 pussycats, and as with all pussycats, they are inclined to be picky, so i told them it's republic or nuffink, they said oh alright we will give it a go, so, i gave them some, they couldn't speak for a while, 'cos i have told them, 'don't talk with your mouth full'. So when they had swallowed what was in their mouths. All they would say is 'more, more', so what could i do? i gave them more and more. So I now have happy pussycats

10 lutego 2026
Opinia niezależna
Oceniono na 3 z 5

Maybe again in the future

Having brought the product as a trial my cat didn't take to it and recipes like duck in vegetable sauce did not appeal to him. The presentation, quality and effort that goes into the product is first class. I won't rule out trying them again in the future.

9 lutego 2026
Opinia niezależna

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