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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

J’ai acheté une brosse chauffante en 2024 qui est devenue défectueuse après 26 mois d’utilisation quotidienne. Après seulement deux échanges de mails très bienveillants et positifs , l’employé ( aim... Zobacz więcej

Oceniono na 1 z 5

Hair straightener too hot and customer service unhelpful. My hair was getting scorched. Only one heat setting of 215°C. Google search shows this high temperature is only suitable for very thick hair.... Zobacz więcej

Oceniono na 1 z 5

Leaving this review following a very dismissive customer service repsonse.- I had bought a hair dryer around four years ago, well within the five year guarantee. This hair dryer was a replacement for... Zobacz więcej

Oceniono na 2 z 5

I have a nose hair trimmer NE3850 Remington. Both the different trimmer heads don’t turn within 10 months. I can hear the motor turning as there’s a new battery in it but both the heads don’t trim... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

134 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(134)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Remington trimmer t-Series er det…

Remington trimmer t-Series er det værste køb jeg nogensinde har gjort!

Den klipper ikke, men tilgengæld river den din hud i stykker.

Hvis nogen vil have en gratis kan de hente den i min skraldespand. Jeg får først hentet skrald om en uge…

Spar dig selv for en dårlig oplevelse og lad vær med at købe det skrammel. Jeg føler mig snydt!

30 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Unbelievably poor service

I bought a Remington F4 shaver a while ago it provided good service. I needed a new cutter head but discovered the cost was about 75% of the price if the shaver so I bought a new shaver. After less than 6 months head the cutter head was already pulling so I contacted Remington I was told that the warranty did not apply to the cutter head but they had the heads in stock at a reasonable price and suggested I bought two. I was told that they would contact me about the sale and payment and that they used a range if different telephone numbers so I could not contact them. A few days later I received an email saying that the cutters were out of stock and would not be available for two months. I said in response to a survey that this was probably the worst service I had ever had from any similar company. I got no reply and will never purchase another Remington product, having used Remington shavers all my life!

5 września 2023
Opinia niezależna
Oceniono na 1 z 5

Customer service shocking

£100 beard and hair clippers stopped working after 3 uses and the customer service was absolutely appaling one person hung up on me the didn't want to help at all thankfully the shop however was kind enough to take the return I however will be avoiding Rimington from now on

4 października 2023
Opinia niezależna
Oceniono na 5 z 5

Spares

I needed some spare parts for my very old Remington electric hair & beard trimmer. I emailed them. They replied after a couple of days. (That was expected) Very helpful at getting the right part. They are now in the post. Thank you Remington!

12 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Be careful it's dangerous

I bought a remington hairdryer from argos, it's light weight and powerful which satisfied me enormously.
But last week , I used to try my hair , the nozzle was melting like chocolate , I couldn’t belive my eyes at allllllll.

28 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Cheap crap…feels like a toy

Remington colourcut….absolutely the cheapest piece of crap I’ve ever tried cutting hair with..feels cheap it feels like a toy..very light and the motor has hardly any power what so ever..waste of Time buying these..never buying anything Remington again..the fact everything on them is so cheap and crappy make them awful to use…just so they can make more money disgusted

2 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Could not be more helpful, very professional.

Could not be more helpful.
Dealt with a person named Michelle regarding a delivery of wrong item and return.
superb customer service from this person I could not fault it, an asset to Remington uk
Thanks very much for dealing with my problem so efficiently.

27 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Honoured their 3 year warranty

Their team member answered my enquiry promptly, confirmed my faulty item was covered by their 3 year warranty and despatched an identical replacement, which I received within 7 days by tracked delivery.

7 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service

Remington shaver rx7 and rx5 ultimate.
Fantastic shaver, waterproof and a clean cut.Remington customer service provided by Spectrum, Excellent,polite and delivered me, with a new blade in 2 days.I am so Happy I choose Remington.

19 maja 2023
Opinia niezależna
Oceniono na 2 z 5

Remington F3 rechargeable shaver…

Bought this F3 rechargeable shaver January 2022, and already the batteries are on their way out. Batteries not holding a full charge as long as the previous model (F3800).The shave quality is ok, but needs charging after 2 shaves.Been buying Remington shavers since the 80`s, they would last about 3 years, but dont see this one lasting that long. Dont recommend, but what else can you buy for this price?

1 maja 2023
Opinia niezależna
Oceniono na 1 z 5

AVOID…

Sponsors of ticket touts at Manchester United namely Flex! Avoid these as they have no care to real Manchester United fans!! Ripping off real customers!

20 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Review of d8700

Leaving this review following a very dismissive customer service repsonse.- I had bought a hair dryer around four years ago, well within the five year guarantee. This hair dryer was a replacement for another that also blew up withim days of first use whilst using it. This dryer has also blown up shattering numerous plastic shards in my face around my sitting area whilst drying. Something in the back of the fan appeared to blow breaking into tiny clear plastic shards inside. Very very dangerous I was very worried to touch the electrics to take out of the wall power clearly a significant fault with this design.

10 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Had problems with Remington skull…

Had problems with Remington skull shaver, shaver unit had to be charged after only 3-4 uses, contacted customer services and spoke to Stefan, I was asked to provide proof of purchase and take picture of the shaver after a couple of weeks I was asked to supply a video of the fault which I sent to Stefan, it was agreed that a new shaver would be supplied.
Thank you to Stefan who has dealt with my complaint from start to finish

14 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

These Heated rollers are dangerous !

I purchased heated rollers from remmington ! They are terrible hit and no cut off on heating up ! Trying to put in when cooled and still burned my hand on metal in curlers ! It’s impossible to put these in ! The holder is very fiddly and putting them away fif the next use takes about ten minutes !! This box of heated rollers are not suitable for any market Edie silly older people ! And maybe teenaged who might leave them on !!! They will over heat v quickly and no safety switch off !!!

27 listopada 2022
Opinia niezależna
Oceniono na 2 z 5

Faulty nose hair trimmer NE3850…

I have a nose hair trimmer NE3850 Remington. Both the different trimmer heads don’t turn within 10 months. I can hear the motor turning as there’s a new battery in it but both the heads don’t trim any hair.

Seems like a cheap made in China product. Contacted customer services but their website is so clunky and doesn’t work well with inputting your contact details in.

Awaiting a Custer service response within 1-2 days but I’m not holding my breath for a replacement.

23 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Won't honour warranty

Bought a razor that stopped working during warranty. Wrote to customer service to request a new one but they wouldn't give me one because I couldn't provide the serial number for the razor that they claimed was printed on the plastic. I sent them pictures of every inch of the razor demonstrating that there was no such number and now they aren't even responding to my emails. I was dealing with Stefan, who couldn't have cared less.

23 października 2022
Opinia niezależna
Oceniono na 1 z 5

Bought a hair trimmer and the comb…

Bought a hair trimmer and the comb attachment broke after about 6 weeks. Customer service said they needed a video to prove the comb was broken - sent the video now they won't respond. Three months later, 15 emails (they won't answer the phone) and they no longer respond. Not sure what else you can do with a company who have outsourced their customer service to a company that doesn't care.

17 października 2022
Opinia niezależna
Oceniono na 1 z 5

Poorly designed and supported product

I bought the Quick Cut hair trimmers from Remington. These are electric clippers to which you attach plastic combs to the desired length. Problem is the plastic combs are so fragile they break after a few uses and then won't stay on the clippers. I've been backwards and forwards with Remington. They sent me a full set of new combs (when I only requested one size of comb). But the comb just broke again within a few uses, plus all the other combs are useless to me as they are the wrong length. Basically, the combs don't last long and they don't sell them individually which is wasteful and not environmentally friendly. I'd be having to buy full sets of new combs every few weeks just to get the one that I need. Plus they won't do anything about the issue now, so I have a fairly new razor that is useless to me... shall I just chuck it in landfill then?

26 września 2022
Opinia niezależna

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