This is a great product well made at a fair price. Arrived ahead of schedule well packaged and in perfect condition.Instructions were good and we had the spa up and running in about 40 minutes.The com... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought my 2 person spa October 20 2025. When filled with fresh, clean, clear water as soon as the jets were turned on the water was contaminated by black goo. I have video of the filling process and... Zobacz więcej
Crap service- I ordered 8 filters only received 2. Trying to contact customer service is a nightmare dont order from them. Amazon much cheaper and easier and faster delivery
Nice product thus far in that I just set it up yesterday, so hopefully the hot tub is warm enough for use today. Did not give it 5 stars in that the protective cover bag was ripped in several places u... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Relxtime is a leading brand for inflatable products, offering advanced technology and unique features at an affordable price. While we are renowned for our inflatable hot tubs, our product range also includes inflatable sofas and other outdoor inflatable home essentials. All of our products are designed to provide a relaxing and enjoyable experience, and we offer a variety of accessories to enhance your enjoyment.
Dane kontaktowe
UNIT 1006 10/F CARNARVON PLAZA 20 CARNARVON ROAD, TSIMSHATSUI, 999077, Hong Kong, Hong Kong
- contact@relxtime.com
- relxtime.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 4% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Worth it!!!…
It took a minute to get the order correctly delivered. Took 2 weeks. Once I received it the set up was so easy and fast . I have recommended it to several people, saying I'd literally spend $200 a night just to get away and relax in a hot tub all night . This was 1 payment and I enjoyed it endless times w friends.. 👍👍 two thumbs up Relxtime
So far
So far, and I say so far because this is our 5th Inflatable hot tub. The other 4 were different brands and quit working. 1 would never heat amd was returned. This one however does heat up and quickly. The bottom is soft amd cushion unlike the others as well. If I had one thing to say is that I wish the walls were more firm. Another unnamed brand you could sit on the edges without it sagging. Otherwise this is an excellent tub. Time will tell once the weather turns colder to see how it keeps up with the heat. (It is set up in the garage, not directly outside)
Good quality stuff!
My order came in a timely order, was well packaged and quality of products is great! Ordered the inflated and insulated cover set direct from the website and the hot tub from Amazon bc the size I wanted was sold out on Relxtime website. Had to wait on electrician to install my outdoor plug where I needed it. Hot tub - good quality so far on day 1 of use; it heated within 20 hours with ambient temp at 70’s and water temp at 67 to start. Got chemicals balanced yesterday and hopped in it this morning; all works as should. Filled it to min line until I can see the level when in it and def can add more water. Left some room for air expansion too bc it’s going up to 80 and sunny this afternoon so will see how that goes; I’ll update as things go along here! So far so good!
Poor
So retrieve hot tube followed all maintenance instructions, loved it , intill I came out one day and it was flat found leak at a seam at the top, used patch supplied by relax time , did not work. So trying to fix , but enjoyed will it lasted
Its under 6 months old
Its under 6 months old, heater went out and 3 weeks later its starting to loose air. Trying to get the company to warranty it is a joke. Don't buy one. Not worth the money. It sucks.
Impressive
First of all, that your company sells oval inflatable, hot tubs is a huge plus. It fits where I needed it to where nothing else would. It is good looking, easy to set up, sturdy, and works well. I would recommend relax, time inflatable hot tubs to others.
looking forward to comfort!
ordering my first hot tub was easy and on sale. the instructions are great and all the listed accessories were included. hope to finish setting it up soon.
Just what we were looking for
Super fast shipping & well packaged with clear instructions. The spa is made with high quality materials and is nicely designed, fitting our need for a compact footprint with pleasing aesthetics. Looking forward to many hours of enjoyment!
I have a missing item
Could have put the item in a box
Poor product, worse customer service
Hot tub arrived quickly and worked well for two weeks. A small hole developed on the top seam and I attempted to fix it with the provided patch kit following the online video. It did not work because of the location of the hole. I sent photos to relxtime with a description of everything I did to attempt fixing. I received no response after a week. I reached out again and it took another 5 days for a response. They told me to use the patch kit which already didn't work and to patch it with special glue that I needed to purchase and they would reimburse. Then they said if I had any questions to reach out to them via phone. The number they provided was my own cell phone number. So I immediately responded via email that it was my number they sent and to please provide me with the correct one. No response for a week. I got the glue and followed the videos and the tub still does not hold air. I paid for two weeks of use and now I have a large useless tub. Not sure what is worse, the product or the customer service.
Fast shopping packed nicely,its been…
Fast shopping packed nicely,its been nice to enjoy as a pool also made this summer special relax time is the best....
Delivery was faster then expected
Delivery was faster then expected.
Was well packed and nothing missing.
Instructions were easy to follow.
As an update, customer service did get back to me and answered my questions.
I sent this message the day we got the hot tub and have not heard a work.
We received the hot tub but it looks like we are missing the hot tub mat. Also don't know if we were supposed to get an air bladder but we did not. Please get back to me as soon as possible.
We like the hot tub but are disappointed we have not received a response and would appreciate a reply.

Odpowiedź od Relxtime
Purchased a Relxtime two person…
Purchased a Relxtime two person inflatable hot tub. Arrived on a Saturday, set it up the next day following instructions exactly. After inflation and set up I filled it with water and it immediately began to leak from the bottom pipe fitting area. I have been in contact with Relxtime customer service, obviously in China and find that their solution is to send me written direction for troubleshooting and turning me into an unpaid technician. Quality, apparently zero, customer service rating, I guess depending on how good a technician I am which is also a zero.

Odpowiedź od Relxtime
Wrong shape
Wrong shape. Had to return it and repurchase instead of just an exchange. Taking forever to get my refund!

Odpowiedź od Relxtime
Products are great
Products are great! Box arrived very damaged so I'm not sure if the hot tub inside is OK. It's too hot to put it up right now though
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