So pleased to have found Relish! Great to have found age appropriate and challenging activities that can be shared with a loved one. We've already bought quite a few of the puzzles very tempted by ot... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ich habe die "Day Connect - Demenz-Tagesuhr" nicht aus gesundheitlichen Gründen gekauft, sondern weil die Schrift bei allen Lichtverhältnissen gut erkennbar ist, die Uhr nicht klobig wirkt, hübsch aus... Zobacz więcej
My brother absolutely loves these and wore out his first set....he unfortunately scrapped the surfaces with the metal part of his brush. I gladly ordered him more. He spends hours painting during his... Zobacz więcej
I have been looking for some activities for my grandad, he doesn’t have dementia but is having some older age cognitive and mobility challenges. My uncle bought him a jigsaw but it was 1000 pieces and... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.
Dane kontaktowe
72 Leonard St,, EC2A 4QX, London, Zjednoczone Królestwo
- +44 (0) 203 488 2001
- info@relish-life.com
- relish-life.com
4,8
Doskonała
2 tys. recenzji
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Overall, very satisfied
This clock seemed smaller than what I expected. That is until I got it set up. Letters are large, crisp, clean, with no clutter. That sure makes it look good across the room, sitting below my TV.
Setup was easier than the "atomic" clock that it is replacing (the brand-name atomic clock always forgets what year or month it is)
21 października 2024
Odpowiedź od Relish
Hello Keith
We are truly sorry to hear about the issues with your order. We can see from our records that it was dispatched from our Las Vegas fulfillment center the same day the order was placed.
Unfortunately, it is taking significantly longer than it should. This is far from acceptable, and we apologise for the inconvenience this has caused.
The latest update shows that it’s scheduled for delivery tomorrow, Tuesday, October 29th. We hope that once it arrives, it will be worth the wait and bring value to the person using it.
We’ll also be reaching out to you directly and look forward to another chance to provide you with a better experience in the future. Your satisfaction is extremely important to us.
Any questions, don't hesitate to ask.
Warmest regards
Samantha
Customer Support Manager
Impressive!
We are really pleased with the first week of being with Relish. The system is really easy to navigate and the back up and support has been excellent.
14 października 2024
Odpowiedź od Relish
Hello Liz
Thank you so much for your positive feedback! We are thrilled to hear that your first week has been a success.
Providing support with all our products, is very important to us, and it’s wonderful to know we’re meeting your expectations. If you need any assistance moving forward, please don’t hesitate to reach out—we’re here to help!
Warmest regards
Samantha, Customer Support Manager
magnetic toolkit
The product arrived in good time and are quality items. My father enjoyed using the toolkit magnetic board and was able to recall how each one was used even if he struggled to name them.
14 października 2024
Odpowiedź od Relish
Hello Mrs Jeffrey
Thank you for your review and sharing your feedback. We are really pleased to hear how your father is reconnecting with familiar tools with this board.
If we can help further, don't hesitate to reach out.
Warmest regards
Samantha, Customer Support Manager
Fabulous purchase.
I bought the Relish Radio for my mum, she has early stage dementia and is nearly blind. She struggles with finding buttons on any equipment but we have tuned the radio so it has Radio 2 on all the choices and she has found the on/ off button super easy, she is really pleased. I also recommended the radio to my friend whose father has dementia and cannot work his stereo anymore and loves to listen to music as he is in a male voice choir still.
14 października 2024
Odpowiedź od Relish
Hello Eve
Thank you so much for your review and sharing your experience! We are so pleased to hear that the Relish Radio is making a positive difference for your mum. It is good to know that the simplicity of the design is providing her with independence and joy.
We also appreciate you recommending it to your friend—music can be such a comfort. Please feel free to reach out if you or your friend need any further assistance!
Warmest regards
Samantha, Customer Support Manager
Very prompt and goods as advertised
22 września 2024
Odpowiedź od Relish
Hello Michael
Thank you so much for your review! We are happy to hear that everything was as expected and that you were pleased with the prompt service.
We truly hope the products bring lots of enjoyment. If we can help with any questions, please do not hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
Great product and very easy setup.
9 października 2024
Odpowiedź od Relish
Hello there
Thanks for the super review. We are really pleased to hear the product was so easy to set up. Our design team went the extra distance to make this as smooth and as easy as possible.
We hope this makes a difference to the person's life and if you have any questions, don't hesitate to reach out.
Warmest regards
Samantha
Customer Support Manager
Nice to have items brought without…
Nice to have items brought without company data on the item
7 października 2024
Odpowiedź od Relish
Hello there Deborah
Thanks for the review. We are pleased the omission of who the products are for, on the packaging was well received.
We know that this could cause distress to many.
We hope that the items will be most enjoyed and if we can help further, do let us know.
Warmest regards
Samantha
Customer Support Manager
Odpowiedź od Relish
Hello Lisa
Thank you so much for your feedback! We're thrilled to hear you had a positive experience with our customer service and found our products helpful.
If we can help with anything else, we're always here to assist!
Warmest regards
Samantha
Customer Support Manager
Relish non delude mai
Acquistati due piumini, uno argento lucido, lo scorso anno e uno nero più lungo qui di recente. Entrambi hanno dettagli in metallo luccicosi che li rendono molto chic ed eleganti ma cosa più importante, le taglie sono perfette. La 48 è una vera 48, o XL, mi sono andati bene entrambi. Ora ho ordinato dei bellissimi vestitini di lana, spero bene,in foto sono splendidi e raffinati poi farò la recensione💕
13 października 2024
Opinia niezależna
Odpowiedź od Relish
Ciao Beth
Dove ci piacerebbe prenderci il merito per la tua meravigliosa recensione. Sfortunatamente non siamo il Relish corretto per il quale hai lasciato una recensione.
Se invece desideri condividere la tua recensione con Relish IT, siamo sicuri che adoreranno averlo.
Speriamo che anche il tuo vestito di lana sia perfetto.
Con tutti i migliori saluti.
Samantha
Responsabile dell'assistenza clienti
Very efficient.
1 października 2024
Odpowiedź od Relish
Hello Mr Seymour
Thank you for your review. We are pleased that your experience with Relish was a positive one.
We hope the product will be benefitted from and if we can help with any questions, do let us know.
Warmest regards
Samantha
Customer Support Manager
Fantastic clock!
I brought this clock for my Mum who has dementia. She was really struggling with waking up and not knowing what day, or part of the day, it was.
The clock has made a huge difference to her and she loves it! She loves the auto dim feature especially as is a ‘more gentle way’ to get her bearings than her mobile phone for example.
Great idea and well built with simplicity in mind for people like Mum - would def recommend.
2 października 2024
Odpowiedź od Relish
Hello Gary
Thank you so much for sharing your review and experience! We're thrilled to hear that the clock has made such a positive difference for your mum and that it’s helping her feel more comfortable and oriented throughout the day.
We designed the clock with simplicity and ease of use in mind, so we're happy to hear it's working well. Thank you for recommending it!
If you ever have any questions, please feel free to reach out.
Warmest regards
Samantha
Customer Support Manager
Swift service for a great product
Swift service for a great product. However, reception from the aerial was difficult in my fathers care home, until batteries used so that the radio could be moved close to the window.
30 września 2024
Odpowiedź od Relish
Hello Jim
Thank you for your review! We're glad to hear you were pleased with the swift service and that the product is working well. We understand that reception can sometimes be challenging in certain environments, so it's great that moving the radio closer to the window with batteries solved the issue.
If you have any further questions or need assistance, feel free to reach out. We are always happy to help!
Warmest regards
Samantha
Customer Support Manager
Goods arrived promptly and are…
Goods arrived promptly and are invaluable to my husband who has later stage dementia
1 października 2024
Odpowiedź od Relish
Hello Christine
Thank you so much for your kind feedback. We're really glad to hear that the goods arrived promptly and are proving invaluable for your husband. If there's anything else we can do to support you both, please don't hesitate to reach out. Happy puzzling!
Warmest regards
Samantha
Customer Support Manager
Missing pieces, poor shipping
I ordered a puzzle and it came loose in a box. 4 of the puzzle pieces were missing.
1 października 2024
Odpowiedź od Relish
Hello there
We sincerely apologise that your puzzle was missing pieces. We are more than happy to arrange a replacement for you as soon as possible.
Regarding the 100-piece puzzles, we’ve carefully considered customer feedback and are in the process of reviewing and improving the packaging.
We will contact you directly to arrange the replacement, and we hope it is enjoyed once received. Again, we’re sorry for the inconvenience and disappointment this has caused.
Any questions, please do let us know.
Excellent product
Excellent product, mother very pleased, has vascular dementia. Look forward to purchasing more puzzles.
2 października 2024
Odpowiedź od Relish
Hello David
Thank you for your lovely review! We're so happy to hear that your mother is pleased with the product. It’s wonderful that the puzzles are bringing her joy.
We look forward to helping you find more in the future!
Warmest regards
Samantha
Customer Support Manager
Jigsaw as described and delivered in a…
Jigsaw as described and delivered in a reasonably timely way.
1 października 2024
Odpowiedź od Relish
Hello Anne
Thank you for your review. Wonderful! We are so pleased the puzzle met with your expectations and arrived on time too.
We hope this will be enjoyed and if we can help further, please do not hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
my Dementia clock has still not been…
my Dementia clock has still not been delivered by EVR-i after a week of requests for it to be delivered. I have also sent you complaints which have been ignored. please chase your subcontractor or refund my payment.
1 października 2024
Odpowiedź od Relish
Hi Terrance,
We are sorry you feel this way. Upon checking, my colleague Samantha did get back to you on the same day of your query (Wednesday). Unfortunately orders do occasionally get stuck when being delivered by couriers. As soon as this was flagged as lost we had sent a replacement order. I have just resent the tracking on the same email thread in which my colleague replied on Wednesday
Please let us know if there is anything else we can help with
Thanks
Kyle
These products are well thought out and…
These products are well thought out and helpful in giving patient "work" to do and customer service is good.
30 września 2024
Odpowiedź od Relish
Hello Maria
Thank you for your kind words! We're so glad to hear that you find our products thoughtful and helpful for your patients
And we are pleased to hear the customer service met your expectations.
We are here to help if you have any questions.
Warmest regards
Samantha
Customer Support Manager
Only thing that is hard is that she…
Only thing that is hard is that she doesn't have a play list, so among hundreds of CD's we cannot choose her favorite tracks. I understand why you are keeping it simple, but hard for the caregiver to load her thumb drive.
Also the MP# drive does not work well with Apple computers.
24 września 2024
Odpowiedź od Relish
Hello there
Thank you for your review and for the feedback on the Relish Radio and Music Player. Where we cannot help you with choosing the favourite tracks for your loved one. We can try to assist with suggesting ways round this to bring music into their lives asap. We will message you directly to help more with this.
Regarding Apple, we do advise of the incompatibility of this with downloads. We are sorry if this was not clear and will review this messaging. However you can transfer CD's via Apple computers. We hope that the radio, once fully loaded with music will bring much joy and comfort to them.
We will be in touch regarding support for loading the music.
Warmest regards
Samantha
Customer Support Manager
Brilliant products for my dad who has…
Brilliant products for my dad who has advanced Parkinson’s disease to keep his busy mind occupied
The customer service is excellent and delivery is prompt
22 września 2024
Odpowiedź od Relish
Hello there
Thank you for your kind review! We're so pleased to hear that our products have been helpful in keeping your dad engaged.
If you ever need anything else, don’t hesitate to get in touch, we are always happy to help.
Warmest regards
Samantha
Customer Support Manager
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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