Bought a HYE washing machine from Reliant. Never heard of HYE - Chinese apparently - but if you need the slimmest 7kg machine on the market then there is not much choice. Our original order was cance... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had issues which turned out to be my fault not Reliants fault but the ladies, Isla, Chloe, Ellie and Katie were brilliant. They couldn't do enough I'm sure some companies would have said it's your f... Zobacz więcej
Lovely American fridge freezer for a decent price. Delivered on time with no issues. Draw back was that I had paid for removal of old fridge which didn't happen as we needed to keep it plugged in due... Zobacz więcej
The company kept me up to date with information when and what time it would be delivered and Dean phoned me when he was 20 minutes away exactly ,he was very polite and put the appliance exactly where... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Established in 1960, RELIANT have over 60 years’ experience in supplying the latest home electrical equipment at great prices and supported by first-class customer service. As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we deliver, install and support with product knowledge throughout the customer journey and that’s why they keep coming back to us. We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry. At Reliant we have excellent relationships with the leading electrical suppliers, enabling us to offer the top brands for televisions, washing machines, dishwashers, fridges, freezers and many other electrical items. We’re proud of the service we deliver across each team and that’s down to our people, highly capable colleagues, fully committed to customer satisfaction.
Our Promise
Free Delivery + Free Warranty + Price Match
Dane kontaktowe
GRANARY BUILDINGS, MYTHOP ROAD, FY4 4XB, BLACKPOOL, Zjednoczone Królestwo
- 0330 057 7142
- customer.service@reliantdirect.co.uk
- reliant.co.uk
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Reliant bike service
I had issues which turned out to be my fault not Reliants fault but the ladies, Isla, Chloe, Ellie and Katie were brilliant. They couldn't do enough I'm sure some companies would have said it's your fault you sort it but not these ladies. Many thanks for a great service and my apologies for getting it wrong.
Excellent service
Excellent service, great prices, quality products.
Great range of items to choose from.
The products were as expected and we'll…
The products were as expected and we'll packaged but the delivery company were awful
Poor delivery experience
Delivery driver did not contact prior to arrival, re-arranged and still not correct as only one item sent and old appliance not removed.
Disgraceful service
Disgraceful service
Lied to attempt delivery
False promises
Ultimately had to cancel order
Women on phone was unhelpful
Reliant wake up
Happy with the fridge freezer.
Happy with the fridge freezer.
It ddoes exactly what it should do. I was kept updated about delivery at all times. Great service
New washing machine
i wasn't home at time of delivery got a call from the driver and he put my delivery in a safe place great service
Very good service
Very good service . Arrived on time and placed appliance in the room so job done
Received a damaged product
I purchased an integrated fridge/freezer from this company, but unfortunately the unit arrived badly damaged. There was a noticeable crack on the front body of the fridge, and one corner was bent.
I immediately raised a complaint about the damage. Instead of offering a proper solution (such as a replacement or a full refund), they only proposed a partial refund of less than 10% of the purchase price. Reluctantly, I accepted their offer via email. However, after I replied confirming my acceptance, they completely stopped responding. I am still waiting for the promised refund. No updates, no communication — nothing.
Very disappointed with both the quality of the product delivered and the extremely poor customer service.
Good appliance quick response &…
Good appliance quick response & delivery would recommend 5stars... Thank you Reliant....
Good service
Good service. Delivered on time by two canny blokes. Rang me prior to arrival etc.
Prompt delivery and easy to use web…
Prompt delivery and easy to use web site ,good price
Brilliant
The company kept me up to date with information when and what time it would be delivered and Dean phoned me when he was 20 minutes away exactly ,he was very polite and put the appliance exactly where I wanted it. I will definitely recommend this company to everybody looking for an appliance
The delivery company that you use Arrow…
The delivery company that you use Arrow XL use couriers who are liers? My wife was in the house waiting for them fir 4 hours I called your customer service (Relient customer service) and I've been told thay are coming in hour and half. Yes they did just to take a picture of my door which was OPEN with my wife in the house waiting fir them! The courier saw its a difficult address its narrow and there is a staircase and he decided to take a quick picture of the front door and leave! After all phoncalls I'm still waiting for my fridge.... so will see tomorrow as thay supposed to deliver it tomorrow again...i hope this will reach the manager of ArrowXL so he can find out who was the courier who took a picture of my OPEN door and claimed he attempted to get in. This person is a lier! My Name is Nikolay Dimov and my reference number is :
ORD10402969
Parcel number: 8RLT00016074A087
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