Excellent service, delivery quicker than expected, so pleased with our bar/mancave table ! It looks fab. Fantastick quality at a good price. Delivery crew were very efficient and friendly too.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a customer i contacted refined homes Simon answed my questions . i then went on to order the product i was told delivery would be 7- 10 which was correct the delivery team they used were called Jig... Zobacz więcej
Bought two grey ginger jars they are beautiful… from start to finish my transaction was spot on , I missed the Black Friday deal so I messaged them asking why price had changed an I was emailed to sa... Zobacz więcej
Reakcja na opinię
Purchased my second matching Vase from Refined Home, So pleased with my new one, they absolutely look gorgeous in my home, just fabulous, delivered great, very good service as always so thank you
Informacje dotyczące firmy
- Sklep z wyposażeniem domowym
- Porcelana
- Dekoracje i architektura wnętrz
- Sklep z suszonymi kwiatami
- Dodatki do mebli
- Sklep z meblami do salonu
Napisane przez firmę
Welcome to Refined Home
Dane kontaktowe
Zjednoczone Królestwo
- refinedhome.co.uk
4,8
Doskonała
756 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent,
Excellent,
Bought 2 large ginger vase & 1 small white one, all are excellent quality. Shipping was really quick no complaints
11 marca 2024
Odpowiedź od Refined Home
Thank you for your review Lola, we really appreciate it. We are glad you are happy with your new ginger jars and the service you received.
Ginger jar
I ordered a ginger jar it was bigger than I thought but it’s beautiful arrived quickly and on time
18 marca 2024
Odpowiedź od Refined Home
Thank you for your review Julie, we really appreciate it. We are glad you are happy with your new ginger jar even if it's a little bigger than expected!
Odpowiedź od Refined Home
Thank you for your review Sheena, we really appreciate it. We are glad you are happy with your new product and the service you received.
Great Service!
Great service with a good range of quality products to buy from. We are already recommending Refined Home to our friends and family
13 marca 2024
Odpowiedź od Refined Home
Thank you for your review Graham, we really appreciate it. We are glad you are happy with your new product and the service you received and thanks for recommending us to family and friends.
Excellent service
13 marca 2024
Odpowiedź od Refined Home
Thank you for your review Paulene, we really appreciate it. We are glad you are happy with the service you received.
Bad customer service and you have to…
Bad customer service and you have to pay for returning the item if you not happy with it it cost £12 to return items worth £64 so please think before buying anything from them
5 marca 2024
Odpowiedź od Refined Home
Thank you for your feedback Mounia. As a small family run business we heavily subsidise the cost of delivery, but unfortunately we aren't able to cover the cost of returns as well when a customer changes their mind. We do make it clear on every product page on our website as well as a dedicated delivery information page that a customer is responsible for the cost of returning an item unless it is faulty or damaged. This is the same approach all online retailers take, but unlike some we don't charge a handling fee for returns and we will fully refund a customer once an item is returned to us in resell-able condition. As we explained via email, ordinarily we don't arrange collections for customers unless the item is damaged or faulty, but we made an exception for you to try and help and we therefore asked you to cover the cost of the return postage. The £12 cost we quoted you was simply to cover the cost our courier charges for collecting an item of this size, we were not adding anything to the cost we would have incurred.
Kind regards,
Simon
Great all ready service and delivery…
Great all ready service and delivery ,certainly would recommend.
11 marca 2024
Odpowiedź od Refined Home
Thank you for your review Mary, we really appreciate it. We are glad you are happy with the service you received.
Beautiful addition to any room
Easy to use website. Great variety to choose from and lovely quality. The vase is beautiful. Arrived well packed.
4 marca 2024
Odpowiedź od Refined Home
Thank you for your review Maria, we really appreciate it. We are glad you are happy with your new vase and the service you received.
The quality of the vases is top notch…
The quality of the vases is top notch and great value for money. I’ll come back for more
8 marca 2024
Odpowiedź od Refined Home
Thank you for your review Hadizah, we really appreciate it. We are glad you are happy with your new vases and the value we offer. We look forward to seeing you shopping with us again soon.
Fantastic company
Fantastic company, excellent service and prices are great, ordered and delivered within 48hrs
7 marca 2024
Odpowiedź od Refined Home
Thank you for your review Marie, we really appreciate it. We are glad you are happy with the service you received.
Odpowiedź od Refined Home
Thank you for your review Mandy, we really appreciate it. We are glad you are happy with your new products and the service you received.
I had an excellent experience beautiful…
I had an excellent experience beautiful ginger jar and very well packed thank you
7 marca 2024
Odpowiedź od Refined Home
Thank you for your review Seemal, we really appreciate it. We are glad you are happy with your new ginger jar and the service you received.
Gorgeous lamp exactly as described
Gorgeous lamp exactly as described , arrived promptly
7 marca 2024
Odpowiedź od Refined Home
Thank you for your review Catherine, we really appreciate it. We are glad you are happy with your new lamps and the service you received.
The products were as described
The products were as described; the price was beyond expectations and the delivery time was exceptionally fast
6 marca 2024
Odpowiedź od Refined Home
Thank you for your review Rivelly, we really appreciate it. We are glad you are happy with your new products and the service you received.
Beautiful ginger jars and quick…
Beautiful ginger jars and quick delivery. Will continue to buy more. Very happy.
28 lutego 2024
Odpowiedź od Refined Home
Thank you for your review Nefisa, we really appreciate it. We are glad you are happy with your new ginger jars and the service you received. We look forward to seeing you shopping with us again soon.
Odpowiedź od Refined Home
Thank you for your review, we really appreciate it. We are glad you are happy with the service you received.
Odpowiedź od Refined Home
Thank you for your review Aisha, we really appreciate it. We are glad you are happy with your new products.
Packaged really well and so pleased…
Packaged really well and so pleased with my purchase. Great value for money
4 marca 2024
Odpowiedź od Refined Home
Thank you for your review Tina, we really appreciate it. We are glad you are happy with your new product and the value we offer.
Absolutely chuffed to bits with my…I would recommend
Absolutely chuffed to bits with my purchase good quality and very affordable
4 marca 2024
Odpowiedź od Refined Home
Thank you for your review Rose, we really appreciate it. We are glad you are happy with your new product and the service you received.
Excellent quality prompt delivery very…
Excellent quality prompt delivery very pleased with my order would highly recommend.
4 marca 2024
Odpowiedź od Refined Home
Thank you for your review Mr Conlon, we really appreciate it. We are glad you are happy with your new product and the service you received.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.