Mixed feelings
Mixed feelings. I'm happy with result but think a few improvements could be made: 1) The seats were not the same as I had booked. You specifically say the same seats will be booked. I had to work with airline to get my original seats back after refare changed them. 2) I would have appreciated more communication. I was shocked to get an email from airline that my flight had changed. I understand this is the service refare provides, but with an expense of this size I feel the customer should be more in the loop. Happy to provide more input to further improve the product.








