Redwood Collections Ltd Recenzje 360

Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have used Redwood Collections multiple times now and have been very happy with the process and outcomes. They are extremely informative and do all the leg work, saving you the stress and worry of ch... Zobacz więcej

Oceniono na 1 z 5

Redwood collections, which include Dean Kirby and his accounts team are utterly useless and will chase you to pay invoice upfront that was never explained properly. They will then inform you several m... Zobacz więcej

Oceniono na 5 z 5

Oscar Kane was an absolute Godsend! I had some issues getting my deposit from my ex landlord and rather than attempting to deal With him, decided to just go the legal route. Oscar facilitated th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Used Redwood Collections for the second time recently after a customer had failed to pay and the account became 4 months over due . Within a month they had collected £10,000 owed plus they int... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja windykacyjna

Napisane przez firmę

Respected, dedicated and highly effective Debt Collection Agency. Helping our clients grow stronger, we bring respect, understanding and focused mediation to every case. Handling the most challenging of debt collection situations with absolute professionalism and care.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

360 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 63% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very easy process!

I have used Redwood Collections multiple times now and have been very happy with the process and outcomes. They are extremely informative and do all the leg work, saving you the stress and worry of chasing bills.

16 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Beware

Beware! Every bad review they say isn’t a reasonable reflection, yet clearly all good reviews have been paid for which in turn will be reported, company changes hands more than I go food shopping! Bully tactics at best, will chase debts that ain’t legally standing, harass vulnerable people to pay debts that companies have made up, luckily this was caught by an account so I can take legal action myself against them. Oh and they add interest on at a daily rate so people can’t pay these debts off. Beware

24 września 2025
Opinia niezależna
Oceniono na 5 z 5

Trusted partner of ours!

Redwood helped us to recover a substantial amount from a debtor who we were struggling to get a response from. Our account manager Luke has been professional and efficient in his efforts to reach a resolution and we are very thankful for his assistance. We have used Redwood Collections in the past and they are a partner of choice for any debt recovery. We highly recommend their services to any business struggling with unpaid invoices.

6 marca 2026
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Thank you for your valuable feedback!

We’re thrilled to hear that our services met your expectations. We appreciate you taking the time to share your experience.

We are dedicated to upholding high standards. If you encounter any further issues with your accounts, please feel free to reach out to me directly.

Kind regards,
Mark Burns
Quality Control Executive
0208 080 4841
quality@redwoodcollections.com

Oceniono na 5 z 5

Good company to use or your outstanding…

Good company to use or your outstanding accounts, straight on to the debtors and guide you all the way through. Everything explained in layman terms.
very good company service

4 marca 2026
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Many thanks for this review.

We pride ourselves in supplying the best possible service and pleased that we've met your expectations.

Please contact me direct should you have further troublesome accounts.

Kind regards,
Mark Burns
Quality Control Executive
0208 080 4841
quality@redwoodcollections.com

Oceniono na 1 z 5

AVOID Redwood collections SCAM Company

Redwood collections, which include Dean Kirby and his accounts team are utterly useless and will chase you to pay invoice upfront that was never explained properly. They will then inform you several months later that they approached the debtor and were unsuccessful in getting the debts back, which is what you paid them to do in the first place. I mean I have already approached the debtor myself, which is why I am hiring you guys. I suppose the good reviews here can't be real as this company just takes your money and runs. AVOID LIKE THE PLAGUE!!!

2 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Luke Smith - Great Experience

Luke Smith - Was great working with Luke, he was very helpful and provided very good communication. Thanks again Luke.

23 lutego 2026
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Many thanks for the kind words.

Your review is much appreciated.

Please contact me direct should you have further troublesome accounts.

Kind regards,
Mark Burns
Quality Control Executive
0208 080 4841
quality@redwoodcollections.com

Oceniono na 5 z 5

So easy to deal with and fast response

12 lutego 2026
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Many thanks for this review.

We pride ourselves in supplying the best possible service and pleased that we've met your high expectations.

Please contact me direct should you have further troublesome accounts.

Kind regards,
Mark Burns
Quality Control Executive
0208 080 4841
quality@redwoodcollections.com

Oceniono na 1 z 5

Avoid like the plague

Avoid. Redwood do not do anything, they are just middlemen who add a layer of cost you don't need to pay. In common with some other reviewers, I was misquoted the cost of certain legal activities by Dean Kirby who refused to accept his mistake, cowardly and unprofessional. Fees were added to my account that I had no reason to expect. To put it in context, I paid Redwood more than the net amount I received from the debtor who paid voluntarily in the end. Redwood should have asked a lot more questions and done proper due diligence, as it turned out I didn't have a valid claim for the court action and I wasted my money, Redwood could have pointed this out had Dean known what he was talking about. Because he misquoted the fees I wasted a lot more than I expected too.
You can do everything Redwood do with the aid of a good solicitor. The law is not massively complicated and is explained on line Google money claims online, or county court money claim and all the forms can be found by Googling County court forms.
For business claims speak to Gareth at Harwood and Co in Leeds or for personal disputes try TM Fortis in Manchester obviously other firms are available, I have spoken to these two myself. Just steer clear of Redwood!

23 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Professional approach to a tricky…

Professional approach to a tricky subject. Some good detective work to track them down, get the case to court and come out with a good win for us.

23 stycznia 2026
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Many thanks for this review.

We pride ourselves in supplying the best possible service and pleased that we've met your high expectations.

Please contact me direct should you have further troublesome accounts.

Kind regards,
Mark Burns
Quality Control Executive
0208 080 4841
quality@redwoodcollections.com

Oceniono na 1 z 5

Not recommended

I would strongly recommend avoiding this company. Their service was timid with the debtor and completely lacked robustness and muscle. When they had finally recovered enough of the debt (it took them a year!) to take their own fees they dropped the case like a hot brick, leaving me well short and having to take the debtor to court on my own for the difference. They were also extremely unprofessional and rude in responding to my fair criticism of their dismal service. One further issue is that they think they are extremely clever and their clients are downright stupid and unable to see through their self- interested methods of operating.

14 stycznia 2026
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Dear Vaughan, thank you for your feedback.

We have previously been in contact with you and have addressed the concerns raised. Based on our correspondence, the matter has been resolved.

Kind regards,

Kimberley Feltham
Senior Quality Controller
0204 519 4934
quality@redwoodcollections.com

Oceniono na 1 z 5

Stay away , Do not ever use this company.

I contacted Redwood collections to recover outstanding wages and expenses more than £23,000/- from my previous employer in November 2024, which I worked for more than 12 years. Instead of collecting a single penny from my previous employer, instead I had to pay £613.30 for Redwood collections their charges, but still Redwood collections took me to court asking for another £2,000/-. Now I got CCJ thanks to Redwood collections and they didn’t even help to recover the money I’m owned. Do not use this company, they not bother about your situation, they will rob even from a homeless person. Disgusting.

20 grudnia 2025
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Thank you for your feedback.

I am sorry that you have felt the need to leave a negative review.
Having investigated this matter I don't believe that your review is an accurate reflection of the events in this case.

I would be happy to have a discussion with you about this matter and explain our terms and processes to you in more detail.
Please feel free to contact me on my details below.

Kind regards,
Mark Burns
Quality Control Executive
0208 080 4841
quality@redwoodcollections.com

Oceniono na 5 z 5

Graeme Martin acted for me very quickly…

Graeme Martin acted for me very quickly and secured payment plus interest from a very reluctant debtor.

20 listopada 2025
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Dear Alan, thank you for your valuable feedback!

We are thrilled to hear that our services met your expectations.

We appreciate you taking the time to share your experience.

We are dedicated to upholding high standards. If you encounter any further issues with your accounts, please feel free to reach out to me directly.

Kind regards,
Mark Burns
Quality Control Executive
020 4519 4869
quality@redwoodcollections.com

Oceniono na 5 z 5

Oscar Kane was an absolute Godsend!

Oscar Kane was an absolute Godsend!
I had some issues getting my deposit from my ex landlord and rather than attempting to deal
With him, decided to just go the legal route.

Oscar facilitated the process and honestly, he and Redwood Collections took so much stress off my shoulders.

17 listopada 2025
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Dear Ross, many thanks for this review.

We pride ourselves in supplying the best possible service and pleased that we've met your high expectations.

Please contact me direct should you have further troublesome accounts.

Kind regards,
Kimberley Feltham
Senior Quality Controller
0204 519 4934
quality@redwoodcollections.com

Oceniono na 5 z 5

Oscar - Redwood Collection - 5 STARS

Oscar has supported me throughout a very stressful money-recovery process — and made it feel easy. He consistently goes above and beyond to reassure and resolve any concerns. Top service from a top company!

14 listopada 2025
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Dear Jack, thank you so much for your kind words!

We are thrilled to hear that you had a positive experience with our services.

Our team works hard to provide the best possible service, and it’s always rewarding to receive feedback like yours.

If you encounter any further issues with your accounts, please feel free to reach out to me directly.

Kind regards,
Kimberley Feltham
Senior Quality Controller
0204 519 4934
quality@redwoodcollections.com

Oceniono na 5 z 5

Very professional staff

Very professional staff, my money was collected and paid into my account with minimum fuss, great job.

8 października 2025
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Dear Colin, thank you for your kind words.

We are really pleased to hear that you found our team professional and that the process was smooth and straightforward.

It’s great to know your funds were recovered and paid quickly, we appreciate you taking the time to share your experience.

If you have any other troublesome accounts, please don’t hesitate to let us know.

Kind regards,
Kimberley Feltham
Senior Quality Controller
0204 519 4934
quality@redwoodcollections.com

Oceniono na 5 z 5

Recovery of outstanding invoice

Redwood made the process clear from start to finish. Billy and his team were professional and successful in recovering the monies. If needed, I will most definitely use them again.

9 października 2025
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Dear Steven, thank you for your wonderful feedback.

We are delighted to hear that Billy and the team made the process clear throughout and successfully recovered the outstanding monies for you.
It’s great to know you’d choose to work with us again, we truly appreciate your recommendation and confidence in our service.

Kind regards,
Kimberley Feltham
Senior Quality Controller
0204 519 4934
quality@redwoodcollections.com

Oceniono na 5 z 5

Recommend

Redwood have provided us with a friendly, helpful and informative service. Billy was always happy to pick up the phone and speak through any questions and issues. They resolved our claim, recovering all debt and costs.

2 października 2025
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Dear Louise,

Thank you so much for your review. We are delighted to hear that you found our service friendly, helpful, and informative, and that Billy was able to support you throughout the process. It’s great to know we could resolve your claim and recover all debt and costs successfully.

If you have any further accounts that need our assistance, please don’t hesitate to get in touch.

Kind regards,
Kimberley Feltham
Senior Quality Controller
0204 519 4934
quality@redwoodcollections.com

Oceniono na 2 z 5

Beware hidden fees!

They failed to recover the debt and seemed far more focused on extracting fees from me instead. I was quoted £440 for a Sheriff’s order, yet the invoice arrived nearly 40% higher than the original quote. Communication was poor throughout, and their tactics felt deliberately designed to squeeze extra money from customers. Additional admin fees were even “added by mistake” and only removed once I challenged them. Overall, a frustrating experience and a complete waste of time.

24 września 2025
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Dear Robbie, Thank you for sharing your feedback. We are very sorry to hear about your frustrations. However, we do not agree with the comments regarding our processes or the handling of this matter. Your account manager has reached out to discuss your concerns directly, yet unfortunately, this has not resolved the issues to your satisfaction.

We always strive to provide clear communication and transparent billing to all our clients, and we take allegations of hidden fees very seriously. While we understand your disappointment, we stand by the actions taken in line with our standard procedures.

Kind regards,
Kimberley Feltham
Senior Quality Controller
0204 519 4934
quality@redwoodcollections.com

Oceniono na 5 z 5

Very good experience with this company

Very good experience with this company. Especially Oscar who keeps me informed via telephone and emails.

23 września 2025
Opinia niezależna
Logo Redwood Collections Ltd

Odpowiedź od Redwood Collections Ltd

Dear Millie,

Thank you so much for your kind words!

We are delighted to hear that you had a very good experience with us, and that Oscar kept you well-informed throughout the process.

If you have any other accounts that need attention, please don’t hesitate to reach out.

Kind regards,
Kimberley Feltham
Senior Quality Controller
0204 519 4934
quality@redwoodcollections.com

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej