The car has been perfect very good car and very reasonably priced. If there is anything that could be improved its the check in process as we got there then had to wait 30-45 mins in a que to get our... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Cairns check in was understaffed on arrival with one operator, however the team recovered with an additional two operators some time later…it was very long wait for me however I feel sorry for the li... Zobacz więcej
Rockhampton Airport staff is efficient, friendly and helpful. But the second you deal with anyone at head office in Brisbane - it is like you're dealing with a completely different company with the w... Zobacz więcej
We hired a VW Polo for a week from Canberra Airport. The car was low mileage, clean and comfortable. The price was significantly less than competitors, including full insurance. During the week we got... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Redspot Car Rentals is Australia's fastest growing car rental company. They offer a variety of young rental vehicles to hire at airport and downtown locations across the country at fantastic prices and exceptional service.
Dane kontaktowe
7 Coleman Street, NSW, Mascot, Australia
- 1300668810
- feedback@redspot.com.au
- redspot.com.au
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Redspot took $5544 from my card 3 weeks…
Redspot took $5544 from my card 3 weeks after I returned the car. And they didn't give any explanation / any reason why they took the money.
They didn't reply the email and didn't answer the call.
I returned the car in a good condition without any damage, and I refilled the fuel full too.
Very helpful
Very helpful, easy to rent as Proserpine airport & drop off was no drama. Highly recommended
Absolutely useless
Absolutely useless
Hired a car for Port Lincoln 4 day break
10 mins before going to airport sent us long text including not insured dusk to dawn what a joke
Their website didn’t work to register drivers details
On hold for 45 mins waiting for someone to answer
Adelaide airport representative for Redspot couldn’t get port Lincoln or anybody to answer either as no desk at port Lincoln
Useless and went to Avis who sorted it in 4 minutes and cost 50 bucks more
Cheap price equals cheap shit service
Avis slogan we try a bit harder spot on
Excellent Company
Polite, very helpful staff.
No hassles, very smooth problem free experience.
Brand new car.
This company is horrendous
This company is horrendous. They lie to you and promise one thing and do another. Their customer service is equally appalling and distressing. They treat customers very poorly and in a dictatorial fashion by making rude remarks. Our refund has not be returned yet even though we were promised it would be. When they tell you that it will be returned it should be returned on time. But they keep delaying and delaying and then process only a partial refund. I will not trust this company and give them any business in the future as they are untrustworthy. They also have zero customer service because when you call their customer care number it just goes to one of their locations and the reps that answer are incredibly rude and threatening. They try to bully the customer by withholding information from them. Please think before renting with this unethical company.
The to young guys were fantastic and…
The to young guys were fantastic and made the experience very simple
made it easy to find correct car
found the right vehicle for our trip.
found the right vehicle for our trip.
wonderful support during the trip.
Excellent customer service and very…
Excellent customer service and very accommodating. Professional staffs that prioritizing customer.
Poor and pushy service
Was told I can only hire the care if I take complete cover for the car.
The customer experience with rental was…
The customer experience with rental was quick. Straight to the point.
The drop off was really quick also. Whole experience was great 5/5
Service was great once they opened
Service was great once they opened. I had an 8am pick up but was not told that was when they opened. A half hour wait due to the queuing. Would use again, but keep this fact in mind.
Very accommodating about late return - same day.
We phoned rather than booking on line
We phoned rather than booking on line. The lady was very helpful and found us the right car at the right price.
Great service & cost/benefit for a spontaneous rental at the airport
We rented directly at the airport and got great customer service and a very fair price for a spontaneous 3-week car rental. We got a hybrid car that was performing perfectly during our stay and was perfect for our needs during the trip. Thanks to the guys at Perth airport!
Terribly unhelpful company
Terribly unhelpful company. I have sent multiple requests to their claims department for information needed as part of an insurance claim. I have had one response, in nearly two months of chasing, with only half of the requested information provided. I have been continually ignored since, despite attempts to escalate including to their customer service team. Having used other car rental companies in the area, I highly recommend avoiding this one and choosing one of those other companies!
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