RED EVENTS & Distribution ltd. Recenzje 

158
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I went to the Lord of the Rings Concert. I have toured LOTR with Orchestra around Europe and this Concert was a very ensemble of 2 Violins, 1 Viola, 1 Cello, 1 Double Bass, 1 Oboe and 1 Pianist. Desp... Zobacz więcej

Oceniono na 3 z 5

Just attended the LOTR concert at Lincoln Cathedral with my family. We’re big fans of the trilogy and were really looking forward to a fantastic evening in a beautiful setting. Having attended Linco... Zobacz więcej

Oceniono na 5 z 5

A wonderful experience at St George Hall in Liverpool with Mystery Ensemble. Impressed with the performance and will definitely keep an eye on future events. The only downside was the fact that con... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Anderhalf jaar geleden bestelden we tickets ter waarde van ¢ 50 voor Harry Potter in Gent. Het geld ging van ons rekening maar de kaarten hebben we nooit gezien. Er werd ons gegarandeerd dat we ons ge... Zobacz więcej

Informacje dotyczące firmy

  1. Firma zajmująca się organizacją imprez i konferencji
  2. również w kategorii:
  3. Promocja muzyki i management

Napisane przez firmę

RED EVENTS & Distribution ltd. is a dynamic and innovative company, led by a founder with extensive international expertise in curating and organizing extraordinary events within the cultural and educational realms. Our primary mission is to discover and showcase exceptional talents, including globally renowned artists, through captivating touring activities. At RED EVENTS & Distribution ltd., we are dedicated to creating unforgettable live music experiences and awe-inspiring performances. Our passion for curating extraordinary events knows no bounds, as we constantly explore new horizons and push the boundaries of our creative endeavors. Headquartered in the United Kingdom, our team of visionary professionals is committed to continual growth and the pursuit of groundbreaking concepts worldwide. We thrive on embracing fresh ideas, injecting innovation into every aspect of our work, and delivering unparalleled experiences for our esteemed clientele. With a profound understanding of the power of live entertainment, RED EVENTS & Distribution ltd. stands as a beacon of excellence, crafting extraordinary moments that leave a lasting impact on audiences worldwide.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

158 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(158)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 104

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I have contacted you multiple times…

I have contacted you multiple times regarding not receiving my tickets. You have taken the payment. The event is on Saturday. Buyer beware. Maybe a scam.

15 października 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Sally,

Thank you for reaching out, and we truly apologize for the frustration caused by this situation.

We understand how concerning it must be not to have received your tickets, especially with the event so soon. To clarify, our ticket platform provider's email system encountered an unexpected technical issue, which unfortunately delayed ticket deliveries. We are actively working with them to resolve this, and we can assure you that this is not a scam.

In the meantime, please know that you can still attend the event by showing proof of payment at the venue. Our staff will be at the doors to assist with any missing tickets.

We want to make sure you have a positive experience with us, and as a gesture of goodwill, we are happy to offer you complimentary tickets for a future event and a discount for any upcoming concerts. Please send your order details to info@redevents.uk, and we will promptly address your matter.

We sincerely apologize for the inconvenience and hope to welcome you to one of our future events.

Kind regards,
RED EVENTS Team

Oceniono na 1 z 5

Poor customer service

I don't normally do reviews but am hoping to get a response by doing so with my refund. Booked 3 tickets to attend the Harry Potter concert in Oxford. Turn up to the venue to be told it's rescheduled. Was given an email address to request refund as we couldn't make rescheduled date. Have emailed 4 times and have yet to receive any response. Very poor service. No communication received about it being reschedule before turning up. I would like the refund I was offered by your representative at the venue responsible for telling us it was rescheduled please.

3 października 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Sally,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused by not receiving your tickets. We understand how frustrating this must be, especially with the event that is coming up soon.

To clarify, our email system partner encountered a technical issue, which caused a delay in ticket delivery for some of our customers. In such cases, you can still attend the event by showing proof of payment. Our staff is always available at the doors to assist with missing tickets. We are genuinely sorry for any inconvenience this may have caused.

Please rest assured that we are a genuine company and do not engage in scams. If you purchase tickets directly from our official website, you can be confident that your tickets are legitimate. We recommend always buying tickets through our official site to avoid third-party resellers. Over the years, we’ve organized hundreds of unforgettable events across the UK and Europe, with thousands of satisfied clients who can vouch for our commitment to quality and customer service.

As a gesture of goodwill, we’d be happy to offer complimentary tickets to a future event of your choice, along with a discount for upcoming concerts. Please email us with your order details at info@redevents.uk, and we will ensure this matter is promptly resolved.

Once again, we apologize for the inconvenience and appreciate your understanding. We hope to welcome you to one of our future events.

Kind regards,
RED EVENTS Team

Oceniono na 1 z 5

Took my money

Took my money
No tickets
Reported as fraud

17 października 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Liz,

We are truly sorry to hear about your experience and understand your frustration. We want to clarify that we take all customer concerns very seriously and are committed to resolving issues as quickly as possible.

Unfortunately, a temporary technical issue with our partner's ticket platform email system affected ticket delivery, but we have since resolved the problem. In cases like this, you can still attend the event by showing your payment confirmation at the door, and our staff will be happy to assist with any missing tickets.

We assure you that we are a legitimate company and are always here to help our customers. If you have any further issues or concerns, please contact us directly at info@redevents.uk, and we will work with you to ensure a positive resolution.

We truly appreciate your understanding and hope to have the opportunity to welcome you to one of our future events.

Kind regards,
RED EVENTS Team

Oceniono na 1 z 5

Been ignored when contacting them

I bought the tickets, it was charged but I never received any confirmation.

I tried to contact twice and no replies

27 września 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Fernando,

We sincerely apologize for the inconvenience you've experienced and understand how frustrating it must be not to receive a confirmation after purchasing tickets. We are sorry that your previous attempts to contact us went unanswered.

Unfortunately, we did experience a technical issue with our email system that caused delays in communication. We’re glad to inform you that the issue has been resolved, and we are committed to providing a better experience moving forward.

To help resolve this matter promptly, please contact us at info@redevents.uk with your order details, and we will ensure you receive your confirmation and assist you with any further concerns.

Thank you for your patience and understanding. We look forward to assisting you and welcoming you to one of our future events.

Kind regards,
RED EVENTS Team

Oceniono na 2 z 5

Unprofessional

The music - Interstellar- was beautiful. However the distractions in the church during the performance ruined it for all of us.
We thought the church would be lit with coloured lights as part of the show but this turned out to be just 2 blueish lights by the orchestra. There was a streaming light coming in from backstage door which was very distracting. Plus a woman ( part of the official team)came right up to the orchestra to take photos of the orchestra on her phone during the performance. Also latecomers were coming in all the time.
We heard other audience members complaining about the unprofessional performance and disappointing lighting effects.
Maybe more effective in winter. But turn off the back stage light and stop taking photos during the performance for Instagram...do it in a rehearsal.
The 5 of us were very disappointed.

26 lipca 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Hello✨ We are sorry that your experience was far from perfect💔 We appreciate our audience and want to do our best to better your attitude. With the hope that we can do better next time, please write us an email to info@redevents.uk, and we will be happy to assist.

Looking forward to hearing from you,
RED EVENTS & Distribution Ltd. team

Oceniono na 2 z 5

Very unsatisfied with the customer…

Very unsatisfied with the customer service team. They choose to respond when it's too late and very unsympathetic with unfortunate cancellations.

23 maja 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Shaz,

We are truly sorry to hear about your experience, and we deeply regret that our response time and communication did not meet your expectations. We understand how frustrating it can be when things don’t go as planned, especially in the case of cancellations, and we sincerely apologize for any inconvenience caused.

Unfortunately, we did experience a technical issue with our email system that caused delays in communication. We’re glad to inform you that the issue has been resolved, and we are committed to providing a better experience moving forward.

Please know that we take all feedback seriously. If you have any further concerns or would like assistance, we would be more than happy to help. Please feel free to reach out to us directly at info@redevents.uk.

We appreciate your patience and understanding, and we hope to have the chance to serve you better in the future.

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Recently we’ve visited concert Tribute…

Recently we’ve visited concert Tribute to Hanz Zimmer and we really enjoyed the music and service.

26 kwietnia 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Erik,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the Tribute to Hans Zimmer concert and had a great experience with our service. It’s always a pleasure to know that our events bring joy to our audience.

We hope to welcome you to many more unforgettable concerts in the future. If you ever need assistance or information about upcoming events, feel free to reach out.

Thank you again for your feedback!

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Worked well

Worked well! We’ve seen the Witcher.

22 marca 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Consumer,

Thank you for your review! We’re so glad to hear that you enjoyed the Witcher performance. We hope to see you at another one of our events soon!

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Recommended⭐️Very good event⭐️

Recommended⭐️Very good event⭐️
I was at "Hayao Miyazaki's Dreams by Mystery Ensemble" in Georgia
Very good permeance, pleasant to hear and it was effective and lovely to watch the fragments from animation at the same time ⭐️

8 marca 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.


Here's a friendly and professional response to the review:

Dear Ekaterine,

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you enjoyed the concert and the combination of music and animation. It’s always our goal to create memorable and immersive events, and we’re so glad you had such a positive experience.

We hope to welcome you to more of our events in the future!

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Absolutely incredible

Absolutely incredible. Soul ballads to a string orchestra. Unmissable.

8 marca 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Crystal,

Thank you for your amazing feedback! We're so glad you enjoyed the soul ballads at the string orchestra performance. It’s wonderful to hear that it was an unforgettable experience for you. We truly appreciate your support and look forward to welcoming you to more incredible events in the future.

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Lovely concert

Very nice staff at the entrance and to show us our seats. We got a nice upgrade as our seats had restricted view for this show, which was very appreciated. The candles gave the venue a lovely warm atmosphere. And the concert was very enjoyable.

23 lutego 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Fanny,

Thank you for your wonderful feedback! We’re so glad you enjoyed the concert and the atmosphere we worked hard to create. It’s great to hear that our team made your experience even more special with a seat upgrade. Your kind words mean a lot to us, and we look forward to welcoming you to another memorable event soon!

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Beautiful and Emotional - Whitney Houston

Absolutely wonderful evening watch the mystery ensemble play Whitney Houston hits! It was so beautiful and quite emotional with their spin on some of the greatest hits! Thoroughly recommend, the venue off high st Kensington was stunning and convenient too!

14 lutego 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear RM,

Thank you so much for your kind words! We’re thrilled that you enjoyed the Whitney Houston tribute concert and that the Mystery Ensemble's performance and venue left such an emotional impact.

Your recommendation means a lot to us, and we look forward to welcoming you to more unforgettable events in the future!

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Great music

Great music.

Lovely evening

14 lutego 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear David,

Thank you for your lovely feedback! We're so glad to hear that you enjoyed the music and had a great evening. We hope to welcome you to more of our events in the future!

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Live Concert

Amazing performance by the ensemble; speechless to say the least. Ambience and venue was superb. Never experience anything like this before and will definitely attend live concerts and performances.
Thank you for bringing back fond memories when I watch ‘The Lord of the Rings’ Trilogy. 💯👌🥰❤️👊🙏

10 lutego 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.


Dear Ralph,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the performance and the overall experience. We’d be delighted to welcome you to more of our concerts in the future.

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

AMAZING PERFOMANCE

9 lutego 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Aaron,

Thank you so much for your feedback!

We look forward to welcoming you to more unforgettable events in the future.

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Amazing experience!

3 lutego 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.


Here's a response to Justyna's review:

Dear Justyna,

We’re so happy to hear you had an amazing experience. Thank you for your review! We hope to see you at one of our future events soon!

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

What a lovely concert by Mystery…

What a lovely concert by Mystery Ensemble! Thank you Red events❤️

2 lutego 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Polina,

Thank you so much for your kind words! It was our pleasure to have you with us, and we look forward to welcoming you to many more unforgettable events!

Kind regards,
RED EVENTS Team

Oceniono na 5 z 5

Highly Recommended

Great experience, highly recommended++

26 stycznia 2024
Opinia niezależna
Logo RED EVENTS & Distribution ltd.

Odpowiedź od RED EVENTS & Distribution ltd.

Dear Chris,

Thank you so much for your feedback! We're delighted to hear that you had a great experience with us.

Your recommendation means a lot, and we hope to welcome you to many more events in the future!

Kind regards,
RED EVENTS Team

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