I'm leaving Reddit mainly due to my realization of how much it was shaping my perspective. It grossed me out when I discovered this about myself. The program successfully removed all content on my... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently decided to try this tool as a replacement for a Twitter cleanup script that no longer worked. When testing, I identified a feature that didn’t quite work the way I needed - preserving larg... Zobacz więcej
Reakcja na opinię
The app didn't work for me any better than using Facebook's own deletion facility. I contacted customer service, they replied asking for two things, which I provided, they didn't reply again until se... Zobacz więcej
Reakcja na opinię
I've been using Redact to clear some old tweets, it works perfectly. I'm glad that it runs locally so I know it's impossible to have one of those big companies leak. That's a big deal for me.
3,8
Dobra
67 recenzji
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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amazing!
I spoke to someone on Twitter and they helped me immensely! My tweets are being deleted as we speak!
19 sierpnia 2024
Opinia niezależna
Odpowiedź od redact.dev
Hey Rob, thank you for your support. If you need anything else, definitely don't hesitate to reach out and let us know.
Unfair Business Practices – Buyer Beware!
I purchased Redact expecting it to solve a specific issue, but unfortunately, it did not meet my needs. After realizing this, I requested a refund, as the software was not fit for the purpose I bought it for. Instead of offering a refund, the seller revoked my access to the software entirely, leaving me with nothing.
Despite multiple attempts to resolve the situation amicably, the seller refused to provide a refund and was uncooperative. This kind of behavior is extremely disappointing and reflects poorly on their business ethics. It’s clear that they prioritize profits over customer satisfaction and fairness.
I strongly advise anyone considering purchasing Redact to be cautious, especially since they have no interest in supporting customers after the sale. The lack of a refund policy and the subsequent revocation of my access to the product without any resolution is unacceptable.
Avoid this company if you value your time, money, and peace of mind.
edit: Their response demonstrates a blatant disregard for my concerns. Despite my request for a refund, they are fixated on 'restoring' access to software that I no longer need after discovering its lack of usefulness. Rather than addressing my refund request, they appear more interested in avoiding it, even though I made the request within an hour of purchase after realizing the product was unsuitable for my needs. Additionally, they are attempting to manipulate public perception on Trustpilot by replying to reviews in a way that suggests they are being helpful, which is both greedy and anti-consumer.
18 sierpnia 2024
Opinia niezależna
Odpowiedź od redact.dev
Hi Nei, thank you for the feedback. We understand your frustration and are here to help resolve any issues you’ve encountered. However, once a chargeback is initiated, we have to revoke access to the software as part of our policy. If you’d like, we can work together to address the problem and discuss how to restore access moving forward. Please don't hesitate to reach us at support@redact.dev or by our Discord. Thank you!
Responsive support empowered to fix issues and add features.
I recently decided to try this tool as a replacement for a Twitter cleanup script that no longer worked. When testing,
I identified a feature that didn’t quite work the way I needed - preserving large lists of tweets while still deleting my less-popular content - and not only did I get quick and responsive support along the way, they patched the app to make the process even easier than I expected. I highly recommend the Redact app.
13 sierpnia 2024
Opinia niezależna
Odpowiedź od redact.dev
Thank you so much for your kind words and for sharing your experience with our tool! We're thrilled to hear that our support team was able to assist you quickly and that the app now meets your needs. Your feedback is invaluable to us, and we're glad we could make the process easier for you.
We’re committed to continuously improving Redact, and it’s great to know that our efforts have made a difference for you. If you have any more suggestions or need further assistance, please don’t hesitate to reach out.
Thanks again for recommending Redact, and we’re excited to continue supporting you!
Great!!
Really cool tool & easy to use. Mass deleted all my tweets and discord messages
10 sierpnia 2024
Opinia niezależna
Odpowiedź od redact.dev
Thank you for the great feedback! We're glad to hear that you found our tool easy to use and that it worked well for deleting your tweets and Discord messages. If you have any other tasks or need further assistance, we're here to help. Thanks for choosing our tool!
Garbage, first of all it never worked, but now they locked 95%
Garbage, first of all it never worked, but now they locked 95% of the features behind an expensive paywall, and for the 5% of the features they left unlocked, they limited their use to 30 days old messages only, meaning its also useless, looking for alternatives and cracks
11 września 2023
Opinia niezależna
Odpowiedź od redact.dev
Thank you for sharing your feedback. I’m sorry to hear that you’ve had a frustrating experience with our software. We strive to provide value to all our users, and your comments are taken seriously.
The recent changes, including the introduction of premium features, were made to support ongoing development and ensure the best possible service for everyone. However, I understand that this may have affected your experience, and for that, I apologize.
If you’ve encountered issues with the software not working as expected, our support team is ready to assist you in resolving those problems. We’d love to help you get the most out of the features that are available to you.
Please don’t hesitate to reach out to our support team so we can work together to improve your experience. Thank you for giving us the opportunity to address your concerns.
Was pretty nice untill they made is…
Was pretty nice untill they made is subscription based for 7euro/month
13 sierpnia 2023
Opinia niezależna
Odpowiedź od redact.dev
Thank you for sharing your feedback. I’m sorry to hear that you’ve had a frustrating experience with our software. We strive to provide value to all our users, and your comments are taken seriously.
The recent changes, including the introduction of premium features, were made to support ongoing development and ensure the best possible service for everyone. However, I understand that this may have affected your experience, and for that, I apologize.
If you’ve encountered issues with the software not working as expected, our support team is ready to assist you in resolving those problems. We’d love to help you get the most out of the features that are available to you.
Please don’t hesitate to reach out to our support team so we can work together to improve your experience. Thank you for giving us the opportunity to address your concerns.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.