Real Boiler Servicing ltd Recenzje 

302
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I am very happy with Real Boiler Servicing Ltd. Guys were very professional explaining everything. Worked very clean. I will recommend them.

Oceniono na 5 z 5

5-star customer service! Absolutely no complain. Would highly recommend Our +13-year boiler started making tractor-style sounds and it got a full service maintenance done very quickly after calling... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ibrahim is one in a million. We had an urgent problem: our washing machine outlet was blocked and spewing out water everywhere. He came over on the very next day, and stayed late to fix the problem. I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I cannot praise Real Boiler Servicing highly enough! They are everything you want from a gas engineer/boiler servicing business: professional, punctual, honest, reliable, fairly-priced. How often can... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi ciepłownicze
  2. Instalacja klimatyzacji
  3. Inżynier gazownictwa
  4. Bojlery i ogrzewanie
  5. Hydraulik

Napisane przez firmę

You can trust Real Boiler Servicing and Maintenance to keep your home safe and warm, throughout the year. We deliver a prompt and reliable service from Enfield, North London, with excellent customer reviews. With over 17 years as registered gas safe plumbing and heating engineers, Real Boiler Servicing and Maintenance are here for your gas central heating system and offer a specialist domestic central heating system service. Real uses modern testing methods with calibrated digital equipment to collect and analyse data from your boiler. This means you get a safer, faster service that saves you money. It also helps us to understand how your boiler functions over time, so anticipating potential problems before they occur. It is strongly recommended that you have your gas boiler serviced once per year. The reasons for this are gas safety, efficient running of the boiler and economy. If you arrange to have your service before the chilly weather sets in, you can avoid the hassle of an emergency call-out for a non-functioning central heating system. Some of our services include: Central heating system repairs and maintenance Gas boiler servicing Landlords’ Gas Safety Certificate testing (CP12) Gas safety checks Radiators, valves and thermostats Smart heating controls and thermostats for greater economy Shower installation and repair Water supply pipe repairs Gas cooker installation Power flushing radiators for efficiency gains Plumbing repairs Tap repairs Most broken boilers can be fixed. We concentrate on repairing and servicing domestic boilers, quickly and efficiently. We don’t install boilers or sell new boilers. That way, our customers save money by running their gas water heaters using less energy and for longer. Customer service and integrity are at the heart of our business. For more information and reviews on Real Boiler Servicing and Maintenance please see our Facebook and Twitter.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

302 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(302)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

Napisz recenzję
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Oceniono na 5 z 5

Servicing and repair

As always Realboiler were quick, effective and very polite andd provided useful additional advice

24 września 2019
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for your kind words, looking forward to seeing you again next year.

Oceniono na 1 z 5

First called them out February as my…

First called them out February as my dads boiler was not working properly it was making a loud bag noise when starting up. Booked an appointment came out and inspected the boiler cleaned some parts of the boiler and it started working ok advised us we need to service boiler but that it could wait till the summer. 2 weeks later boiler stopped working again and called them out again this time there were parts that needed replacing was given a quote advised them to go ahead with repairs after repair was finished invoice was more than the quote we agreed that he would give us a free service so paid the invoiced amount. Came out for service in June carried out service said everything was ok but after service banging noise when boiler started was back my dad was by now annoyed as this was part of the original complaint and it sill had not been fixed called them back in they took the lid off the boiler moved some wires and then my dad got annoyed as no repair was being carried out and they had a heated discussion and then he just left with the lid still off the boiler tried to contact them would not return my calls and now the boiler has stopped working again and he still will not return my calls will be taking him to court as all the receptionist said is to send in an email complaint there is not a section on there website for complaints. I was not there so do not know what was said between him and my farther but I find it very unprofessional that he will not at least talk to me especially since the boiler has broken down again.

1 sierpnia 2019
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for your comments they have been noted.

However despite our outstanding comitment to customer service demonstrated by the other reviewsers we refuse to tolerate abusive or threatening behaviour.

You have been advised on several occasions that you are welcome to forward your complaints to info@realboilerservicing.com but have failed to do so.

Oceniono na 5 z 5

Fantastic service!

Fantastic service!

Very efficient and professional from organising an appointment to the completion of the work. This is a very professional and efficient company. The work is of the highest standard and costs are very reasonable. I cannot recommend them highly enough.

25 lipca 2019
Opinia niezależna
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Odpowiedź od Real Boiler Servicing ltd

Always a pleasure reading fantastic comments like these. This has been shared with the hole team this morning, thank you.

Oceniono na 5 z 5

Simply the best Boiler service…

Simply the best Boiler service available with great expertise. Highly, highly recommended!!!

21 maja 2019
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for your kind words, happy we could help.

Oceniono na 4 z 5

Good work

Good work. Can't 'bleed' bathroom radiator though. Too tight to loosen. All systems working fine now

3 maja 2019
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for your comments E Allen, please feel free to contact the office and request a Recall visit (free) and we can have a further look at this to see if there is anything that can be done.

Oceniono na 5 z 5

Ibrahim is very reliable

Ibrahim is very reliable. We have been using his services for the past 4 years without any complaints. He always responds to our call outs immediately, something we found difficult to find in the trade. Very quick efficient job.Great service, thank you!

Elena and Marcin

27 kwietnia 2019
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for your continued support

Oceniono na 5 z 5

First Class Company.

Realboilerservicing will be my go to company in future, Ibrahim knows what he's talking about, a very honest and trustworthy guy.

26 kwietnia 2019
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for choosing us and for your kind words

Oceniono na 5 z 5

Very thorough

Very thorough, honest and a good price for the work done.

26 kwietnia 2019
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for your comments

Oceniono na 5 z 5

Very good service

Very good service. Explained problem and fixed it. Would recommend definitely to anyone who needs boiler rescue.

3 lutego 2019
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for taking the time and for your kind words.

Oceniono na 5 z 5

Faultless servicing

Cannot fault the service, the problem with the boiler was located and fixed immediately and efficiently. He didn't leave until everything was confirmed as now working perfectly. Informative also, so we understood what the work being done was in layman's terms. Personable and professional and very reasonable on costing, we'll be returning to use this business again if needed.

11 stycznia 2019
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for your kind words, happy to be of service again when you need us

Oceniono na 5 z 5

professional service, excellent

booking the appointment was very easy, and the engineer who came to do the service was very professional and knowledgeable, efficient and friendly. I intend to use the company again.

16 grudnia 2018
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

thank you for taking the time to review our services this is really useful feedback

Oceniono na 5 z 5

Excellent

As in previous years, excellent service. We have no hesitation to recommend Ibrahim.

14 grudnia 2018
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for your kind words

Oceniono na 1 z 5

Boiler repair

Knowledgeable and reliable.
That was my original comment after Real Boiler services did several jobs for me. Then in December the service went completely down hill. A valve on the boiler was changed then left leaking. An appointment was booked on a Friday morning I waited in all day and no one turned up at all, on Saturday I received an apology and a promise to come first thing the following Thursday. Again we waited in all day and no one turned up. I hate leaving bad reviews but that's the point of a review site. Real Boilers get your communications sorted out if you are not coming say so, before you are due to come not the day after.......

10 grudnia 2018
Opinia niezależna
Logo Real Boiler Servicing ltd

Odpowiedź od Real Boiler Servicing ltd

Thank you for your comments and for being open and honest that is the whole concept of *Real and indeed we want our reviews to reflect a true image of the business. *Real does not claim to be perfect and clearly on this occasion, we have failed to meet your expectations and have work to do to rectify this and our communication overall.

Thank you once again for your feedback and please don't hesitate to contact us if there is anything we can do to rectify this.

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