RC Willey is the only place I have seen that offers credit but does not offer auto pay and does not make any real attempt to contact you for payment. They just tack on late fees and interest and re... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... Zobacz więcej
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Though I didn't talk to anyone in person regarding my application process, it was easy, fast and I was surprised at what they offered me. I intend on using my RC Willey credit to revamp my apartment w... Zobacz więcej
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We went in to pick up our new smoker and didn't see online that any treager purchase came with a free bag of pellets. The guy, I want to say Michael but could be wrong (my bad, for not paying attentio... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Napisane przez firmę
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Dane kontaktowe
2301 S 300 W, 84115, Salt Lake City, UT, Stany Zjednoczone
- 8014613800
4,2
Dobra
377 recenzji
Zaprasza klientów do wystawiania recenzji
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Poor customer service
RC Willey is the only place I have seen that offers credit but does not offer auto pay and does not make any real attempt to contact you for payment. They just tack on late fees and interest and report on credit, but they do nothing to help you avoid problems. The only place I have ever had late payments to in decades has been 2 RC Willey payments.
Also their web page to pay on is (in my opinon) purposefully hard to navigate. Amex takes me less than a minute to make a payment. RCWilley has me pulling my hair out trying to remember where and how to sign in, where to find the make a payment link and then properly submitting for payment.
Also, the local customer service people are absolutely atrocious. They make no offer to help solve problems, they just relay info seen on a screen.
People in the facilities are great but support after a sale is awful.
9 czerwca 2026
Opinia niezależna
Odpowiedź od RC Willey - Salt Lake
Rob, I apologize for the frustration you have been experiencing with your account. While we do not offer auto-pay, you are able to work with your bank and set up bill-pay with them. All you will need is your account number and our billing mailing address. We as well, send out monthly statements to your account to either your email or by physical mail. This preference can be changed in your account at any time. If you need any assistance with your account, please reach out to our billing department at (801)-461-3940, open Monday through Saturday 7 AM to 8 PM MST.
Ordering was easy and the delivery and…
Ordering was easy and the delivery and install was quick and perfect.
4 czerwca 2026
Odpowiedź od RC Willey - Salt Lake
We are so pleased to hear your ordering and delivery experience was excellent. Thank you for sharing your positive feedback with us!
Items we wanted at a great price and…on
Items we wanted at a great price and online experience was seamless.
24 maja 2026
Odpowiedź od RC Willey - Salt Lake
Thank you so much for the 5-star review, Carmela. We are glad to see that you had a great experience with us and that you found everything to be a seamless process. Hope to see you again soon!
It was easy to order online and the…
It was easy to order online and the in-home delivery was excellent. They were fast and did exactly what we needed. Well done.
6 maja 2026
Odpowiedź od RC Willey - Salt Lake
We appreciate your wonderful feedback! We are so pleased to hear about your excellent delivery and online shopping experience. Thank you for sharing!
The delivery men were phenomenal
The delivery men were phenomenal! So friendly and efficient.
6 maja 2026
Opinia niezależna
Odpowiedź od RC Willey - Salt Lake
Hi Joyce! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!
Don’t expect a call back
I called up for a simple service on a new couch I purchased, that technician was great. The problem is the Vehicle they sent leaked oil all over my brand new driveway. I sent videos and called customer service. I was told the manager would call me back and I am still waiting after two weeks
Maybe a new manager with attention to customer service would be a good direction to move to improve your ratings.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od RC Willey - Salt Lake
Hi Eric! I apologize for the inconvenience and frustration you have experienced. I recommend reaching out to our insurance claims department at 866-289-0187 to submit a claim and they will be able to look into this for you.
We went in to pick up our new smoker…
We went in to pick up our new smoker and didn't see online that any treager purchase came with a free bag of pellets. The guy, I want to say Michael but could be wrong (my bad, for not paying attention to his name. Longer black wavy hair and painted nails in the clearance section around 12:30-1 ish 5/4/26) was awesome!! He got us the deal even though we had already closed out the grill.
4 maja 2026
Odpowiedź od RC Willey - Salt Lake
Hi Jo Ann! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Everything was great
1 maja 2026
Odpowiedź od RC Willey - Salt Lake
Hi Gustavo! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Great experience overall!
When I came into the store to pick out my appliance selection, Duc Trong was extremely helpful and knowledgeable about the products I was considering. He made the whole process smooth and stress-free. Ordering online was incredibly easy and convenient, too. Great experience overall!
24 kwietnia 2026
Odpowiedź od RC Willey - Salt Lake
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!
Though I didn't talk to anyone in…
Though I didn't talk to anyone in person regarding my application process, it was easy, fast and I was surprised at what they offered me. I intend on using my RC Willey credit to revamp my apartment while boosting my credit score! I did speak with customer service about my order and they were amazing as well, very nice and courteous and answered all of my questions. Thank you RC Willey!
25 kwietnia 2026
Odpowiedź od RC Willey - Salt Lake
Hi Shannon! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Odpowiedź od RC Willey - Salt Lake
We appreciate your feedback and the opportunity to improve our services further. Hope you have a great rest of your week!
Odpowiedź od RC Willey - Salt Lake
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Odpowiedź od RC Willey - Salt Lake
Hi Michael! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Great service …
SThe installer who came out was awesome 👌 Daniel was very professional, courteous and very friendly. Very fast and accurate. I would use him all the time.
Becky Bue
12 kwietnia 2026
Odpowiedź od RC Willey - Salt Lake
Hi Becky! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!
Delivery of our appliances
The two delivery guys were competent, professional, personable and took care of the machines and our house. Thank you!
16 marca 2026
Odpowiedź od RC Willey - Salt Lake
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The washer came with a huge dent on…
The washer came with a huge dent on the.back, from top to bottom. We took it back and there was not one in stock, so we had to drive to the warehouse. Far away. Very irritating.
Also, we have only used it once, and the not happy with this model that does not have an agitator. Also the instructions are very vague. Not user friendly at all. Not happy with this purchase. I would like to return it.
18 marca 2026
Odpowiedź od RC Willey - Salt Lake
I apologize for the inconvenience and frustration you have experienced. Our records show that a return has already been written up for your washer. If you need any other assistance, please call our customer service at 801-596-6950.
Odpowiedź od RC Willey - Salt Lake
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
redeem blue rewards issue
I went into the store to redeem my blue rewards, and the customer service representative looked at my account and told me I didn’t have any and that I had redeemed them all. Afterwards I logged into my account and saw that I had $95 available so I had to go back to the store to redeem them. I spoke with the same customer service representative and she was a bit snotty didn’t seem to care that I had to come back and overall just didn’t seem like she wanted to help.
10 marca 2026
Odpowiedź od RC Willey - Salt Lake
Hiedi, we apologize for the poor experience you had with your recent visit. We appreciate your feedback and will forward this over to the appropriate management for internal review. If you need any additional assistance with your account, please feel free to reach out to our customer service at (801) 461-3800. Open Monday through Saturday 10 AM to 8 PM.
The customer service department for…
The customer service department for account services at 2301 S.300 W. Salt Lake are always rude either when I go in person or call. They won't tell you hardly any information without asking so many many questions about validation even after you have given them everything and after having been a customer for many years.
7 marca 2026
Odpowiedź od RC Willey - Salt Lake
Lori, we take our customer's security seriously when it comes to using their RC Willey credit account. This is a process that is done every time the account holder visits or calls. We appreciate your understanding as RC Willey strives to keep our customer's information secure and safe.
Service was exceptional
Service was exceptional. Mick was very knowledgeable and helped us pick out the fridge freezer that we wanted. I can't wait for it to be delivered next week.
7 marca 2026
Odpowiedź od RC Willey - Salt Lake
Hi Dawna! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
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