RCS Plc 

I have been using RCS for about four years now for my business printing needs. I admire the great quality this company offers for a fair price.

We have also used some of the other high profile printing providers but either the quality or the customer service experience (or both) was not to the high standard that we get at RCS.

I always say if you require excellence in the detail you should go to RCS.

Well done!
And many THANKS for your service.

Anna

I have used RCS for many years…Brilliant Estimating & Order Process, a Customer focussed Business, Delivering a Quality Print Service…Quality Production on Quality Materials, On Time & On Budget…friendly, experienced & helpful staff, when contacted for any reason.

RCS provide good quality and cheap printing. They proofed our design and came back with queries to make sure it was what we wanted. We ordered super economy delivery as we were not in any rush and this provided no surprises, taking as long as they said it would on the email. Good email communication let me know when the printing was being dispatched. Overall, very pleased with the service.

very happy with quality service & product range

but finding I am using RCS less and less as other companies
are offering more of the core products at a lower price

the 50% plug in price means I will soon get to a point where where
I am forced to move onto other suppliers and save money overall

I've been dealing with them for 12 years now and in the thousands of jobs they have printed for me I have only had to return three and they were re printed with no complaints

RCS got a little too complex a few years ago. It's still complex now. I appreciate the extent of your products but I get lost with "reseller" options and "training days" which I simply don't want to invest in. If I need a price, it should be a matter of making a call or sending an email. That's what I do elsewhere. Buying into Loyalty Schemes doesn't work for me. Still goodservice, although I miss some of the staff and the "one-to-one" nature I used to enjoy with RCS 15 years ago. The website really works but it's often used as a basis for finding a better price elsewhere. We will still use RCS for bespoke jobs in the foreseeable future, but I feel it is marketing itself to first-time design companies, "work-at-home" publishers and those who simply want to buy into the RCS experience 100%. "Hello" to Mike, Rick, Claire and Noreen.

We have used RCS for several years now. We have one of their plugin packages.

its a real pleasure working with RCS and especially Robert from team Alpha !

will only be using RCS for our printing needs based on the service

We have been dealing with RCS for several years they provide an
excellent service but on many basic items have become less
competetive over recent years. Leaflets, flyers,
brochures, business cards, comp slips, letterheads, ncr work
and colour digital printing are all items we find RCS to be no longer competetive on and we outsource from other suppliers. All other full colour outsourced work we place on RCS and are very happy with their quality and reliability. Over recent months we have noticed that we are now also able to purchase booklets at a lower rate than RCS but given their good service prefer not to switch at least until such time as a significant cost saving may be
available.
We are happy to recommend RCS as a good service but wish that they would review prices as we would be delighted if we could
outsource all our colour print to them.

RCS provide a print service which in terms of quality is second to none. Very friendly customer service

RCS consistently deliver quality products on time. If there are any issues with artwork they usually call to confirm and rectify when they can. A lot of our customers compare the prices to Vista Prints £5 for 250 business cards, but after they have had them printed at Vista Print they usually come back to us for the much better quality for the higher price.

FDA UK have used RCS for over 15 years for all our printing requirements. They will always help you with your technical issues and don't expect you to be a IT or Design expert!

I have always be more than pleased with the end product and am of the opinion that RCS would never provide a sub-standard product.

Friendly and help for staff, great quality, great value.

The price is about right, the timing is excellent and the quality has always been on the mark. The staff are always helpful if you have to phone and the website it easy to navigate round

I particularly like the RCS commitment to the environment and sustainable production which mirrors our own. In terms of production of print the turnaround times given have been achieved 100% over the last four years and the quality of the product is very good - stochastic screening really gives it the edge. Most products such as business cards, letterheads etc are competitively priced against other batch production facilities.
What we at PrintPod find most valuable is the care we receive by the Sigma team and the guys that check the files who have averted many calamities.

Sadly, despite polite staff, RCS failed to deliver when it came to printing custom business cards with a block foil. Despite clear instruction and agreement on that, the foil was blocked on the wrong side. My client was very disappointed, he missed out on work because of it, my reputation was tarnished and the whole debacle became pretty expensive. Sad, I had high hopes.

They did refund though, which was nice.

We feel confident about placing orders with RCS. Accurate delivery dates, consistent high quality. If there has ever been any problem with, it has been rectified promptly (thankfully these have only been paperwork issues, thank fully no quality problems as yet). Prices are not always the cheapest but certainly feel reasonably competitive on the standard RCS lines. Found very expensive on completely bespoke jobs. Website is user friendly and easy to navigate. Would welcome a larger discount on our own printing.

Well its like this, we have been with RCS for 5 years and as far as I can tell we will be with them for another 5 years. The quality of print and relibalinty of service is second to none, yes they have made mistakes (very few) but more important they have always put them right to my satisfaction. So if your looking for a good quality reliable print partner, then look no more.

It's rare to find a company that actually lives up to what it says it's going to do so it's great to work with RCS. The products are consistently excellent and they try innovative ways to promote products and give resellers advice. You feel like they are trying to help your business and work together with you.

Great company to work with!

Although we only use RCS on occasion, they have to date always delivered on time and the quality of the stochastic is superb, even solids are good.
The web site is also reasonably easy to use.