Bought live-streaming equipment with peace of mind. Haven’t let me down at all. Will always be buying from here future. Calls, service, postage, after care all perfect
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As always RCB Logic managed to save the day. Atem switcher ordered on the Friday, arrived in Cornwall early Saturday. Fantastic service. I can't recommend enough. Will be using again and again. Thanks... Zobacz więcej
Quick and speedy purchase with a great price for this sought-after product. After realizing the item did not include automatic dispensing of the virtual software key as a part of the site, I emailed t... Zobacz więcej
Product was on back order but arrived ahead of estimated time, and was preceded with a courtesy call to check no details had changed. Item was priced competitively, packaged well and tracking was spo... Zobacz więcej
Informacje dotyczące firmy
- Dostawca sprzętu audiowizualnego
- Sklep fotograficzny
- Zakład fotograficzny
- Dostawca sprzętu do wideokonferencji
Napisane przez firmę
We are a Main Dealer for Blackmagic-Design, PTZ Optics, Kramer and Decimator-Design. We hold a large amount of stock in order to fulfil orders promptly and have a wealth of experience to help guide you to making the correct product purchase. We list a wide selection of video ‘glue’ products to solve video, audio, and general IT infrastructure requirements such as extending video and audio over long distances, video conversion, video routing and distribution.
rcblogic.co.uk Details
Napisane przez firmę
- Same Day Dispatch
- We strive to get every order placed before 4pm, sent out the same day.
- Same Day Delivery By Courier Bike
- If you need items straight-away, we can arrange a same-day courier delivery within the M25 and other South-East locations.
- Expert Advice
- We have a wealth of technical experience to help guide you to making the correct product purchase.
Dane kontaktowe
Unit 18C Chiltern Court, Asheridge Road Industrial Estate, HP5 2PX, Chesham, Stany Zjednoczone
- 01494 782834
- info@rcblogic.co.uk
- rcblogic.co.uk
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Product took ages to arrive
Product took ages to arrive. I chased them up and they informed me that their had been a problem, they didn't think to inform me their customer. They said that they sent an email with a serial code on which I never received. I then asked for a download link and they never responded.
First and last time I shall use RCB.
They also refuse to accept my feedback, with no apology, which is fair enough, but they will never improve their customer service if they don't take on board the customers experience.
30 listopada 2024
Odpowiedź od RCB Logic
Hi Tony, Thank you for your feedback. We don't agree with your opinion that we didn’t keep you informed. We delivered the software activation code you purchased by email, on the Monday morning after your Saturday purchase, as per the advisory note on our product page. We have logs of the following communications we sent to you and received from you. Some of our emails you replied to – so we know for sure at least some of our emails reached you.
30/11/24 Order placed (Saturday)
RCB Logic 2/12/24 09:45am - Advisory Email stating we were waiting on stock
RCB Logic 2/12/24 10:11am - Advisory Email stating we had now received stock and within this email we sent you your software activation code.
Customer 07/12/24 12:16am - Your enquiry to us about order not delivered and tracking number request
RCB Logic 09/12/24 09:45am - Response to your enquiry providing shipping information and we also attached our original email containing your software activation code (again).
Customer 09/12/24 10:21am – your reply thanking us and noting you had not received any correspondence from us. You asked for the software licence details (which we had emailed you in the email you were replying to!)
RCB Logic 09/12/24 10:39am – For the third time, we emailed you your software activation code.
Customer 09/12/24 12:39am – You stated you had not received our earlier emails but thanked us for resending it. You then asked for help with the download.
RCB Logic 09/12/24 12:39am – We sent you detailed download instructions.
We note we tried to call you on a number of occasions but you were not available. We did not receive any calls from you.
Swift and efficient attention to order
Swift and efficient attention to order. Delivered as required. Goods packaged well.
4 grudnia 2024
RCB Logic delivered a good service and kept in contact us throughout the status of the shipment via email.
RCB Logic delivered a good service even though I failed to update my records as I had moved but they ensure that my parcel was resent quickly and efficiently. Thank you.
11 listopada 2024
Package was delayed due to weather but…
Package was delayed due to weather but the company dispatched another the next day to ensure a swift delivery, great customer service
27 listopada 2024
all as expected. great service
22 listopada 2024
item came next day well packed
20 listopada 2024
Rene was very helpful
Rene was very helpful. The order was in stock and I collected in person. I was able to test it on site as I was using it first thing the next day. Superb customer service. Thank you
18 listopada 2024
Everything arrived quickly and…
Everything arrived quickly and correctly!
I will be back...
I need Bluetooth Time code modules.
28 października 2024
Swift service and delivery
28 października 2024
Speedy service and a great price.
28 października 2024
Quality piece of kit.
Rene was amazing, I had lots of questions and he was very patient with me. I am extremely happy with my purchase.
25 października 2024
Great Service.
Great Service.
We've been using RCB Logic for a few years now, they've always been super helpful
16 października 2024
Excellent support
Excellent support. Product delivered very quickly, really pleased with the service.
22 października 2024
Great service
22 października 2024
Very quick response
Very quick response. Delivered to my door just as I was expecting it. The DAC is installed and is performing well. Thanks,RCB.
16 października 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.