Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

BOGUS WEBSITE FOR ADVERTISING AGENTS TO ARTIFICIALLY INFLATE THEIR GOOGLE RANKINGS - END OF STORY. AUSTRALIA IS AN ABYSMAL COUNTRY FOR REAL ESTATE AS IT IS NOT REGULATED AND GOVT LIKES IT THIS WAY NOR... Zobacz więcej

Oceniono na 1 z 5

Have to say they have lost their way. Agents that pay subscriptions get a push through, so much for a transparent service. Agent with minimal sales rate above ones with more sales, suburb record... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This shameless website talked about me saying that he has not sold any properties over the last 12 months !!! Absolute nonsense … I have launched a complaint to the office of fair trading and will wai... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tania Paris and her Belle Property teams in Frenchs Forest & Seaforth did a fantastic job advising, marketing and ultimately selling our home. This was a very emotional & logistically challenging pro... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

RateMyAgent is Australia's No 1 real estate agent ratings and statistics website. Search for the best agent in your area for free. #RateMyAgent_AUS


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

217 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thanks, Linda!!!

We moved up from Florida and were interested in buying a house. After looking at several high-priced homes with no clue as to how real estate laws and procedures work up in the Carolina's, we reached out for help and had been referred to Mrs. Linda Strickland of Premiere-South Realty in Belmont, NC. She helped us purchase a very nice & affordable brick house in Gaffney, SC that was in better shape than the ones we had seen. Linda was very friendly, honest, knowledgeable, easy to get along with and committed to helping us find our ideal home. She went above and beyond, keeping in contact with us often late in the day & was a fighter when it came to connecting us with resources and negotiating on our behalf with the seller and his agent. We give her a full 5 star review and highly recommend her as an agent. Thanks Linda!!!
Robin & Andrew Dombroski

20 sierpnia 2022
Opinia niezależna
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Odpowiedź od RateMyAgent

Thanks for the review, however it appears to be for an agent, rather than the RateMyAgent platform itself. Please visit the agent's page to leave them a review directly.

Oceniono na 1 z 5

Rate my agent is a fake

Rate my agent is a fake. Using salespeople's information forcefully without concern. Deceiving the public by providing wrong information. They want salespeople to invest money to bring the ratings up. So many times they have inserted different agents photos in my profile, with incorrect sales data. So be careful when choosing people to market your property. Do not rely on Rate My Agent. Even the response at the bottom from Dean is a fake.

27 maja 2022
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Ravi,

Thanks for taking the time to leave us some feedback.

I can see you have spoken with our Support team regarding this one, who have explained that your profile was created based on publicly sourced data.

They have also offered on multiple occasions to fix up any information you belive to be incorrect, which you have declined.

A subscription is not required to use our platform and we do not force any agents to subscribe in order to request or receive reviews.

If you did change your mind and would like some assistance in updating your profile, please email as at support@ratemyagent.com

Have a great rest of your day!

Dean
RateMyAgent

Oceniono na 5 z 5

RateMyAgent...Excellent Customer Service,

I have been a longtime customer of RateMyAgent, and have always received excellent customer service throughout the years. And today, again working with Julie,she responded within minutes to my call, she was attentive, professional and resolved my problem quickly. I highly recommend Julie and her customer service team at RateMyAgent. Thank you, Julie ....Job well done! Sheryl

29 kwietnia 2022
Opinia niezależna
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Odpowiedź od RateMyAgent

Thanks Sheryl!

Oceniono na 1 z 5

Product Not Working and absolutely terrible customer service

Absolutely terrible!!! I had the service for a few months and paid $500 up front. I was initially told that my reviews would automatically rotate and post weekly on Linkedin, Facebook, Twitter and Instagram on the day and time I chose in my Dashboard and when I had a new listing or closing it would also post on those sites. That is not the case. The last Facebook, Instragram & Twitter posts were February 22 & last Linkedin post was 4 months ago.

I called on Monday to cancel my account and asked for a refund and then got a call from Julie who talked a good talk and said she would have support call me to fix the issue. On Tuesday I hadn't heard from anyone so I called and emailed Julie daily since then and told her to cancel my account. She was hot and heavy emailing me trying to get me to stay but I told her my cancellation was final to please confirm cancellation and when and how much would my refund me. I have yet to hear back from her regarding this. Funny how they are available when they want your money but not so much when you need their help.

I noticed a couple new posts on Linkedin from a couple days AFTER I cancelled my account. I always respond promptly to my customers and I expect the same courtesy from a service I paid a lot of money for.

RateMyAgent, please will you email me and confirm my cancellation and refund and let me know how much and when I will receive that refund!

18 marca 2022
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Linda,

Thanks for taking the time to leave us a review, we do appreciate all feedback!

It's disappointing to hear that our service was not up to our usual standard.

I can see that the Support team have responded to all emails, chats and phone calls associated with your account, however, we do apologise if you did not receive a response in a timely manner.

I can also see that our Sales team have been in contact with you today and prior regarding this one. If it has not been resolved, please email as at support@ratemyagent.com with the subject ATTN: Dean and I will make sure it's sorted for you.

Have a great rest of your day!

Dean
RateMyAgent


Oceniono na 5 z 5

RateMyAgent makes things easier

RateMyAgent works in a complicated space with many angles of approach.
Dealing Jarrod, he went through all of the finer points and sorted through the technical issues. His product knowledge and energy are an asset.

8 lutego 2022
Opinia niezależna
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Odpowiedź od RateMyAgent

Thank you for your review! :)

Oceniono na 1 z 5

Disgraceful apparent filtering of negative reviews

I posted a detailed negative review of an agent after which I was contacted by RateMyAgent and asked to provide the contract for sale for verification that I was the buyer. I supplied it and received confirmation that the review would appear on the agent’s profile. Sounds fine so far right? Read on…
 
30 minutes after their confirmation I received another email stating that “after speaking to the agent” because the contract for sale wasn’t signed by the agent (it was signed by the seller- which is totally fine and in fact what normally happens) there was an issue. Apparently I “didn’t transact through them (the agent)” and the review was deleted.
 
Yes, you read right. They approved my review, then spoke to the agent and then deleted it for reasons that make no sense at all to me. How is it possible not to transact through the agent when the agent introduces you to the property, conducts an open house with you, and is the agent on the contract for sale? Seems like a very weak attempt to concoct a reason not to post my review, despite several emails to their support explaining my position.
 
Shame on you RateMyAgent. I am the legitimate, verified buyer of a property and had a negative experience with the selling agent which the public should be aware of. Your deletion of my review when you claim to provide a website that allows people to “share your experience and help others” is absolutely disgraceful.

28 stycznia 2022
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Andrew,

Thanks for taking the time to leave a review for us and I'm sorry to hear about your experience.

This property was sold to another buyer prior to yourself through the agency in question, that buyer then backed out and the property listing was pulled from this agency.

Therefore this property was not sold by this agent, or this agency, due to the original buyer falling through.

We were informed that after the property was passed in, the vendor chose to sell privately on their own instead and this is how you have purchased the property.

The contract we received does not include the signatures of all parties involved, including your own which is missing from the pages provided.

I would suggest that you reach out to the Vendor to discuss any concerns related to the sale directly with them. If you do disagree with any of the above, the next step would be to have the vendor contact us directly and provide the contract and further evidence.

Just let them know to contact us directly at support@ratemyagent.com

Kind regards,

The Team at RateMyAgent.

Oceniono na 1 z 5

This is a terrible service nobody…

This is a terrible service nobody answers your questions even by phone, online, etc. Always you are frustrating because you can not fix the problems you have. Forget about if you have an emergency, it takes until two weeks to respond your questions or problems.

4 stycznia 2022
Opinia niezależna
Logo RateMyAgent

Odpowiedź od RateMyAgent

Hi Tom,

Thanks for taking the time to review us.

We apologise if you've attempted to contact us and didn't receive a response - we do our best to keep an eye on all the ways we can be contacted. Our team are available Monday - Friday and outside those hours you will receive an auto-response from our chat system.

If you reach out to our support team at support@ratemyagent.com one of the helpful team will be in touch as soon as possible.

Thanks and speak soon,
The Team at RateMyAgent.

Oceniono na 1 z 5

Terrible service

Terrible service, I been trying to call this company for over 2 months. No one answers the phone and no one calls you back. For a company selling service based on ratings, they are horrible when it comes to providing service to their customers. The chat always says someone will be back in 2 hours and no one ever answers the chat or the phone. Stay away from companies like this they are only interested in getting your money.

5 lipca 2021
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Zaheer,

Thanks for taking the time to leave a review.

It's disappointing to hear that our service was not up to our usual standard. I hope that your enquiry has since been resolved.

I can see the US team responded to your ticket when they returned from the 4th of July holiday.

If it has not been resolved, please email as at support@ratemyagent.com with the subject ATTN: Kelsey and I will make sure it's sorted for you.

All the best,

Kelsey

Oceniono na 1 z 5

Rude people

Rude people, send them 2 message they saw them, never unswerd me.

20 czerwca 2021
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Tom,

Thanks for taking the time to review us.

We apologise if you've attempted to contact us and didn't receive a response - we do our best to keep an eye on all the ways we can be contacted. Our team are available Monday - Friday and outside those hours you will receive an auto-response from our chat system.

If you reach out to our support team at support@ratemyagent.com one of the helpful team will be in touch as soon as possible.

Thanks and speak soon,
The Team at RateMyAgent.

Oceniono na 1 z 5

So if you have a bad experience with a…

So if you have a bad experience with a real estate agent you can't give a bad review it will get removed thanks toRateMyAgent New Zealand who only accept positive feedback this is not how feedback works

7 czerwca 2021
Opinia niezależna
Logo RateMyAgent

Odpowiedź od RateMyAgent

Hi Peter,

Your review was removed as it violated one of our policies and was removed in line with our terms and conditions.

We have discussed this with you on several occasions and do not have anything further to add on this matter.

All feedback, positive and negative, will be posted as long as it is in line with our policies.

Best,

RateMyAgent

Oceniono na 1 z 5

Ratemyagent is not a fair rating site

Ratemyagent is not a fair rating site. The reviews are hand picked on who can review. I had a bad experience with a sellers agent on a house I recently purchased. I am not allowed to leave a review. There is a reason no bad reviews will ever be on ratemyagent. Rate my agent let's agents buy their reviews. This is a scam and try to fool the public when they think agents only have good reviews.

31 maja 2021
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Don,

Thanks for taking the time to leave a review.

Unfortunately, for our US customers, we don't currently have a solution for reviews to be verified or linked to the transaction unless they are specifically requested through and agent.

We are working on a solution for this and hope to have an 'organic review' feature available soon.

Collecting reviews on RateMyAgent is absolutely free, there is no cost for anyone to sign up. Agents can choose to take out a subscription if they wish to utilise our digital marketing tools, like our Social Media Manager and Listing Reports.

Please reach out to our team at support@ratemyagent.com if you have any further questions.

All the best,

Kelsey

Oceniono na 1 z 5

Very confusing trying to find an agent…

Very confusing trying to find an agent and I agree with many other poor reviews here that is does seem like agents who subscribe get a puch up a I do know this market quite well and this is a bogus rating (for cash) system to defraud the average punter ...

20 maja 2021
Opinia niezależna
Logo RateMyAgent

Odpowiedź od RateMyAgent

Hi Raymond,

Thanks for taking the time to leave your feedback.

We'd love to hear your thoughts on how you believe our agent search can be improved - if you'd like to speak to one of the team direct, please email info@ratemyagent.com and we'll reach out.

We can assure you that RateMyAgent is not a 'rating (for cash) system' - it's free for real estate agent to activate their profile and request reviews from their clients for their transactions. RateMyAgent offers subscriptions to agents which unlocks access to a suite of digital marketing tools, which they can choose to use in order to promote their reviews throughout their digital network.

Again please don't hesitate to reach out to the team on the email above to provide feedback on how we can improve our service.

From the team at,
RateMyAgent

Oceniono na 5 z 5

Marshalino was very efficient

Marshalino was very efficient, friendly and professional. A very lovely experience working with him.

26 kwietnia 2021
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Chevonne,

Thanks for this great feedback!

Customer service is very important to us and it's amazing you had some a pleasant experience with Marshalino!

If you need anything, don't hesitate to contact the team at support@ratemyagent.com

Best,

Kelsey

Oceniono na 5 z 5

Marshalino Michail was incredible

Marshalino Michail was incredible, he made the whole experience so easy and calming. Thanks again.

26 kwietnia 2021
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Ryan,

Thanks for leaving this great feedback for Marshalino, we love to hear when our agents have had great experiences with a member of our team.

If we can assist with anything at all, please don't hesitate to reach out!

Thanks,

Kelsey

Oceniono na 5 z 5

I would just like to say Marshalino… You're awesome

I would just like to say Marshalino Michail was brilliant, he made the whole process so simple and easy. He also made some great recommendations which I have taken on board. Thank you again.

24 kwietnia 2021
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Cheree,

Thank you so much for taking the time to leave this glowing review for Marshalino.

As you can imagine great customer service is very important to us. We've passed on this feedback to him and he's ecstatic!

We look forward to working with you further and ensuring you continue to have the best experience with RateMyAgent.

If you need anything, don't hesitate to contact the team at support@ratemyagent.com

All the best,

Kelsey

Oceniono na 1 z 5

I have sold two properties in Glen…

I have sold two properties in Glen Waverley in the last 12 months. One was an excellent experience and was mediocre to say the best. I could not post the mediocre experience as I was blocked by the agent. The agent has a perfect 5.0 rating as almost everyone on the website has 4.8 or higher. That is because the agent did not list the sale of my property. This means I cannot review it! Ironically I would have given him four stars. This is deceptive marketing by Rate My Agent as I found this agent on Rate My Agent.

20 listopada 2020
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Brendan,

We appreciate the time you took to leave feedback.

Negative ratings certainly are not blocked, edited or deleted from the site. After any review has been left, whether it is positive or negative, the only person that can remove or edit the review is the person who left it.

We do not market ourselves as a listings platform and when properties are sold off-market we are reliant on the agent uploading this to their profile, we are unsure how this is deceptive on our part as agents are responsible for maintaining and ensuring their property data is accurate.

All the best,

RateMyAgent

Oceniono na 5 z 5

A MUST for real estate agents and…

A MUST for real estate agents and mortgage brokers!

Being a real estate and finance agency, we have opted into both review platforms within RateMyAgent and both of our businesses have benefited from the reviews and exposure.

We love the ease of integration with our CRM system that automatically feeds our results through, the automatic post scheduler on Google My Business/social media and how the system sends automatic reminders to our clients to ensure no reviews are missed.

We are regular user of their promoter feature which allows individual reviews to be promoted on google network and social media platforms and we have been successful in generating leads, converting them into listings and having them sold.

The investment made with RateMyAgent is a no brainer for our business given the benefits we've seen in a short period of time.

We look forward to continuing this relationship for years to come.

22 września 2020
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Anmol,

Thank you for taking the time to leave us with such a glowing review, we truly appreciate the kind words.

We can clearly see you are making the most of your RMA profile and we look forward to offering you bigger and better features in the future.

All the best,

Kelsey

Oceniono na 5 z 5

A very happy client. As a frequent user of RMA I wanted to…

As a frequent user of RMA I wanted to say what a fantastic tool it is for not only potential sellers of a home, but for the agent as well. I know that I have been selected at least 4 times to sell someone’s home based on their research of RMA. Two were out of area agents: One selling his own investment property, the other agent selling a deceased estate. One an interstate landlord, the other a local family.
The system is very transparent as I even have a poor testimonial as one of my buyers wasn’t happy at all😢.
I have set up the system so as my listings, sales & testimonials filter through automatically to my Facebook & Instagram feeds. I even boost out on social media my super happy clients testimonials. I have now started to use their new product “Promoter for Listings”. This definitely increases eyes on my properties. Thanks RMA. Keep up the great work.
Regards. Trevor Bowen. Buxton Real Estate Mentone (Melbourne, Australia)

2 września 2020
Opinia niezależna
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Odpowiedź od RateMyAgent

Hi Trevor,

Thank you for taking the time to leave us a glowing review.

We're happy to see you're making the most out of your RMA profile and using our features to their true potential.

We look forward to bringing you more features that can really boost your digital presence and profile!

If we can assist at all, please don't hesitate to reach out to us!

All the best,

Kelsey

Oceniono na 1 z 5

Lack of professionalism and integrity.

As soon as RateMyAgent came live as part of the subscription in Orlando MLS (ORRA) I signed up for it because it is included in the ORRA membership. In the basic membership for RateMyAgent, all linked accounts were included except Google My Business. Basically, all my new reviews will go in all my social media automatically as long as I had my accounts linked to RateMyAgent. The customer service was amazing. The only one that I had to pay was Google My Business so I signed up after a month or 2 for $39.99 plus tax per month. I decided to build a website so I cut that expense out. Automatically they disconnected not only Google My Business but also Facebook. And the review that was on Google My Business during the time that I was paying for the reviews to show up on my Google page disappeared too. RateMyAgent shows a complete lack of professionalism and integrity. As I explained in my cancellation letter, I was planning to go back to a paying membership as soon as I got another sale. Completely disappointed.

14 sierpnia 2020
Opinia niezależna
Logo RateMyAgent

Odpowiedź od RateMyAgent

Hi Carlos,

I have tried to get in touch with you over the last few weeks to assist with your profile and run through a few things with you.

I want to reassure you that after an agent cancels their subscription, we do not make any changes to the activity done while the subscription was in place. It appears you may be referring to the Google Posts functionality where the post does automatically remove after 7 days, this is the functionality of the product on Google and doesn’t relate to your RateMyAgent cancellation.

In regards to Facebook, it does appear your profile has been disconnected which could be due to several different reasons. I have sent you through an email with a guide on how you can get this back up and running so you can continue to share your reviews!

Please feel free to give us a call or simply reply to our email if you would like to discuss any of this further.

All the best,

Sarah

Oceniono na 1 z 5

a fake review was posted under my name…

a fake review was posted under my name - there was no verification of that review. When I contacted RMA they removed the review and within day another review was posted, supposedly by the purchaser. This was worded similarly to the original and I expect that to be false as well as it stated "the vendors were ecstatic" which was far from the truth.

22 lipca 2020
Opinia niezależna
Logo RateMyAgent

Odpowiedź od RateMyAgent

Hi Megan,

We are sorry to hear about your experience and we are deeply concerned about the possibility that someone is trying to intentionally manipulate our system.

Could you please contact us at support@ratemyagent.com with the name of the Agent and the property address this review was for and we will investigate this matter further.

Thanks,

Kelsey

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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